Supplier Relationship Lead
BioSpace, Lexington, MA, United States
Job Description
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About the Role As the Supplier Relationship Lead for Integrated Facilities Management (IFM), you will oversee the performance, compliance, and daily operations of IFM partners supporting building maintenance, HVAC, electrical systems, utilities, GxP cleaning, pest control, and other critical site services at MassBio Ops. This role requires hands‑on experience within an IFM delivery model and deep familiarity with both hard and soft FM services. You will lead IFM governance activities, manage SLAs and KPIs, and ensure outsourced partners deliver safe, compliant, and inspection‑ready services. Acting as a technical subject matter expert across maintenance and GxP operational areas, you will interface directly with IFM providers during audits, support regulatory compliance, and drive continuous improvement. You will also oversee the strategic relationship with external engineering firms, ensuring alignment on technical priorities, project execution, and compliance requirements across critical site engineering activities. You will partner closely with Site Engineering and report to the Plant Engineering Lead.
How You Will Contribute
Directly oversee third‑party service providers supporting Site Engineering, ensuring budget‑compliant, and regulatory‑adherent delivery of services
Serve as the primary technical liaison with service providers, addressing quality and safety impacts
Cultivate strong working relationships with external engineering firms, ensuring technical alignment, seamless coordination on capital and maintenance projects, and consistent delivery of compliant, high‑quality engineering solutions. Serve as the primary point of contact for escalations, scope alignment, and performance oversight across engineering partners.
Regularly review provider performance and costs, driving continuous improvement and operational efficiencies
Oversee onboarding and ongoing alignment of IFM partners with Takeda's global vendor strategy
Manage all aspects of IFM program budgeting, including development, approvals, purchase orders, accruals, and invoice reconciliation
Lead contract management, including scope changes, renewals, bid events, due diligence, volumetrics, and service terminations. Develop and maintain robust supplier relationships to ensure alignment between local and global teams
Monitor contract timelines, expirations, and compliance with all terms
Ensure supplier performance meets contractual obligations using dashboards, scorecards, and reports
Establish and manage SLAs for all IFM services at the site
Oversee coordinated delivery of maintenance and facilities operations, resource allocation, and quality execution
Ensure 24/7 operational readiness and effective response to site issues and alarms
Provide oversight of boiler operations and ensure adequate facilities resources for reliability, compliance, and maximum availability
Maintain inspection readiness and compliance with Quality, EHS, and regulatory requirements
Identify and implement best‑in‑class maintenance practices to drive efficiency and improve KPIs
Conduct and/or manage site performance audits
Demonstrate strategic thinking and innovation to enhance business outcomes, patient focus, and organizational reputation
Minimum Requirements/Qualifications
Bachelor's degree with 10+ years of exemplary performance in facility operations and management
Proven experience managing third‑party IFM firms and suppliers
Deep technical expertise in HVAC, electrical, and boiler operations
Experience in life sciences or scientific research environments
Strong knowledge of building maintenance principles and practices
Demonstrated budget management and negotiation skills
More About Us At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient‑focused company that will inspire and empower you to grow through life‑changing work. Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to deliver Better Health and a Brighter Future to people around the world.
Takeda Compensation And Benefits Summary We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.
For Location USA - MA - Lexington
U.S. Base Salary Range $153,600.00 - $241,340.00. The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual base salary offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based employees may be eligible for short‑term and/or long‑term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short‑term and long‑term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well‑being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.
EEO Statement Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.
Locations USA - MA - Lexington
Worker Type Employee
Worker Sub‑Type Regular
Time Type Full time
Job Exempt Yes
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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About the Role As the Supplier Relationship Lead for Integrated Facilities Management (IFM), you will oversee the performance, compliance, and daily operations of IFM partners supporting building maintenance, HVAC, electrical systems, utilities, GxP cleaning, pest control, and other critical site services at MassBio Ops. This role requires hands‑on experience within an IFM delivery model and deep familiarity with both hard and soft FM services. You will lead IFM governance activities, manage SLAs and KPIs, and ensure outsourced partners deliver safe, compliant, and inspection‑ready services. Acting as a technical subject matter expert across maintenance and GxP operational areas, you will interface directly with IFM providers during audits, support regulatory compliance, and drive continuous improvement. You will also oversee the strategic relationship with external engineering firms, ensuring alignment on technical priorities, project execution, and compliance requirements across critical site engineering activities. You will partner closely with Site Engineering and report to the Plant Engineering Lead.
How You Will Contribute
Directly oversee third‑party service providers supporting Site Engineering, ensuring budget‑compliant, and regulatory‑adherent delivery of services
Serve as the primary technical liaison with service providers, addressing quality and safety impacts
Cultivate strong working relationships with external engineering firms, ensuring technical alignment, seamless coordination on capital and maintenance projects, and consistent delivery of compliant, high‑quality engineering solutions. Serve as the primary point of contact for escalations, scope alignment, and performance oversight across engineering partners.
Regularly review provider performance and costs, driving continuous improvement and operational efficiencies
Oversee onboarding and ongoing alignment of IFM partners with Takeda's global vendor strategy
Manage all aspects of IFM program budgeting, including development, approvals, purchase orders, accruals, and invoice reconciliation
Lead contract management, including scope changes, renewals, bid events, due diligence, volumetrics, and service terminations. Develop and maintain robust supplier relationships to ensure alignment between local and global teams
Monitor contract timelines, expirations, and compliance with all terms
Ensure supplier performance meets contractual obligations using dashboards, scorecards, and reports
Establish and manage SLAs for all IFM services at the site
Oversee coordinated delivery of maintenance and facilities operations, resource allocation, and quality execution
Ensure 24/7 operational readiness and effective response to site issues and alarms
Provide oversight of boiler operations and ensure adequate facilities resources for reliability, compliance, and maximum availability
Maintain inspection readiness and compliance with Quality, EHS, and regulatory requirements
Identify and implement best‑in‑class maintenance practices to drive efficiency and improve KPIs
Conduct and/or manage site performance audits
Demonstrate strategic thinking and innovation to enhance business outcomes, patient focus, and organizational reputation
Minimum Requirements/Qualifications
Bachelor's degree with 10+ years of exemplary performance in facility operations and management
Proven experience managing third‑party IFM firms and suppliers
Deep technical expertise in HVAC, electrical, and boiler operations
Experience in life sciences or scientific research environments
Strong knowledge of building maintenance principles and practices
Demonstrated budget management and negotiation skills
More About Us At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient‑focused company that will inspire and empower you to grow through life‑changing work. Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to deliver Better Health and a Brighter Future to people around the world.
Takeda Compensation And Benefits Summary We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.
For Location USA - MA - Lexington
U.S. Base Salary Range $153,600.00 - $241,340.00. The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual base salary offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based employees may be eligible for short‑term and/or long‑term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short‑term and long‑term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well‑being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.
EEO Statement Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.
Locations USA - MA - Lexington
Worker Type Employee
Worker Sub‑Type Regular
Time Type Full time
Job Exempt Yes
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
#J-18808-Ljbffr