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Member Service Representative Lead

Horizon Credit Union, Farmington, UT, United States


Full time, Monday through Friday - 8:15 am - 5:15 pm

Horizon Credit Union Mission Statement Horizon Credit Union Promotes the financial well being of its members. We do so by having Trust, Respect, Integrity, and Caring for our members.

Job Details

Weekends off

Health Insurance Benefits

Paid leave

401(k) retirement plans

Spanish speaking differential offered

Starting pay is $17.55 per hour, plus incentives.

Responsibilities As part of the Horizon Credit Union team, you will efficiently assist members with teller transactions and provide excellent member service. Also promotes credit union products and services. Provide accurate, courteous, and professional service to all members or potential members when assisting them with financial transactions or inquires. Meet/exceed required performance cross-selling goals and on-line education training as established by management. Your day-to-day responsibilities will look something like this:

Oversee teller functions - ensure that teller functions are correctly performed and are in accordance with established policies and procedures

Branch operations - assist with opening and closing branch office as determined by Branch Manager

Deposits, withdrawals, and transfers -- assist members with transactions

Member service - provide accurate, courteous and professional service to all our members and handling of member problems.

Fraud identification - be mindful for any suspicious activity

Cross-selling help members discover additional products and services to meet their needs

Qualifications

High school graduate or equivalent

Excellent communication skills

Professional attitude

Honesty and Integrity

Solid math skills

Good typing skills

Spanish Speaking Preferred About us

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