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PARKS & RECREATION DEPARTMENT - RECREATION SPECIALIST (TEMPORARY)

EP ENERGY, El Paso, TX, United States


About the Role This is a temporary position not eligible for benefits.

Minimum Qualifications

High school diploma or equivalent

One (1) year experience scheduling, setting up, and taking down events

One (1) year experience in cashiering or similar office experience

Acceptable Experience and Education Any equivalent combination of experience and training which provides the required knowledge, skills, and abilities.

Certificates, Licenses and Other Requirements

Valid driver's license applicable to job responsibilities, with a driving record acceptable to the County of El Paso

Personal smart device required by the hire start date to access the County’s network and systems

Typical Duties

Assists with venue setup and ensures correct furniture, equipment, and fixtures per client specifications

Handles customer service in a professional and effective manner, dealing with unruly individuals and refusing admission to persons without appropriate tickets or passes; may call security if necessary

Greets customers entering the establishment in a friendly manner

Assists with equipment including audio‑visual, tables and chairs, lights and other fixtures, ensuring they are correctly positioned, functional, and maintained

Ensures clients are greeted and briefed in a friendly, professional manner and supported throughout their event, including addressing changing or last‑minute requirements

Sets up and tears down events: tasks may include cones, barricades, signage, tents, tables, chairs, staging

Delivers services to customers and client satisfaction

Receives and reports feedback from customers and clients to manager and actively works to address any issues, seeking continuous improvement opportunities

Communicates via email and telephone with customers to ensure timely completion of project requests

Ensures all product and equipment is stored and used safely and securely, inventories are checked regularly as agreed

Inspects equipment regularly, advising on maintenance and repair to ensure service continuity to agreed standards

Ensures policies and procedures are followed

Responds to inquiries and complaints from the general public; relays information on procedures or policies; maintains order and ensures adherence to safety rules

Creates/updates signs alerting patrons of policies and procedures

Investigates workplace hazards and ensures corrective actions are reported

Ensures areas of responsibility comply with injury management policies and procedures

Provides input on reports of operational achievements and activities as required

Meets with management to identify and resolve problems

Assists the public with inquiries and handles difficult customers and non‑routine problems

Maintains work area: sweeps, cleans, picks up trash, maintains restrooms in a clean and sanitary manner

Performs data entry, carries out mail runs, assists with inventory, opens or closes the establishment

Attends and participates in meetings, training and information sessions

Stays abreast of new trends and innovations in the field

Substitutes for immediate supervisor or coworkers during temporary absences by performing delegated duties sufficient to maintain continuity of normal operations

Commits to providing excellent customer service and demonstrates commitment through cooperative team and individual efforts; creates a high‑quality work culture through participation in and emphasis on training and mentoring to develop leadership, management, and technical skills in self and all employees, including safety‑related training and skills

Other Important Duties

Performs such other related duties as may be assigned

Drives to other locations within the County

May work weekends and holidays

As a member of the County of El Paso Emergency Response System, may be designated as a Disaster Service Worker during a proclaimed emergency and may be required to train on emergency response and/or perform certain emergency services at the direction of supervisor

Job Summary The Recreation Specialist under general direction assists in the coordination of activities and facilities. This position is responsible for coordinating client requirements; communicating effectively with the coordinator to ensure event needs and customer and client satisfaction of the highest standard to include day‑to‑day cashiering duties, answering customer questions, and providing information on procedures and policies.

Minimum Requirements: Knowledge, Skills, and Abilities Knowledge of county personnel policies and procedures; office operations; first aid; inventory techniques; cleaning equipment and chemicals; maintaining equipment and cleaning materials; principles and practices of effective customer service; principles and practices of modern office administration; English usage, grammar, punctuation and spelling; techniques for effective interpersonal communications; methods and computer equipment to include Windows and Microsoft based products.

Skill/Ability to: learn the organization, procedures and operating details of the county department to which assigned; be tactful and diplomatic in handling informational matters and dealing with the public; perform data entry; understand and carry out both oral and written directions; perform simple mathematical calculations; prepare clear and concise reports; be able to execute work both independently and as a team member; utilize cleaning chemicals applying safety standards to prevent hazards; work expeditiously and accurately under pressure; operate personal computer using standard office operating software and general office equipment; use Excel spreadsheets; communicate effectively both orally and in writing; be dependable; and establish and maintain cooperative and effective relationships with those contacted during the course of work; pass a Criminal Background Check; bilingual (English–Spanish) preferred.

Each and every county position requires the following professional skills and abilities as key and necessary elements of performance:

Demonstrate regular and reliable attendance

Work well with others and participate fully in a team‑oriented environment

Interface with other employees and customers in a courteous and respectful manner

Maintain strict confidentiality

Project positive support of their department and all county organizations at all times; and maintain and enhance the County’s commitment to customer service excellence

Organizational Relationships Reports to: Assigned Supervisor

Directs: Indirectly provides work to personnel during events

Other: Has frequent contact with vendors, local organizations, user groups, general public and other county employees

Benefits El Paso County offers a comprehensive benefit package (some may not apply to part‑time or temporary employees) consisting of the following:

Holidays 16 holidays per year as recognized.

Vacation Accruals are credited on a biweekly basis and available for use as they accrue after six months of continuous service. Year‑to‑year carry‑over accruals are limited to twice the employee’s annual rate. Part‑time employees accrue vacation at half the rate of full‑time employees.

Sick Leave Accruals are credited on a biweekly basis and available for use after three months of full‑time service. Employees accrue fifteen days of sick leave per year.

Military Leave Fifteen days of paid leave per fiscal year for active military service.

Bereavement Leave Three days of paid leave for the death of an immediate family member and four hours for other family members and friends.

Medical Health Benefits Plan costs – biweekly rates (Effective January 1, 2026 to December 31, 2026).

Consumer‑Driven Health Plan (CDHP)

EE Only $5.34

EE & Spouse $145.30

EE & Children $101.93

EE & Family $200.09

CDHP – 6 % Wellness Discount

EE Only – $5.02

EE & Spouse – $136.58

EE & Children – $95.81

EE & Family – $188.09

Core Plan

EE Only – $35.70

EE & Spouse – $226.41

EE & Children – $174.96

EE & Family – $322.25

Core Plan – 6 % Wellness Discount

EE Only – $33.56

EE & Spouse – $212.83

EE & Children – $164.46

EE & Family – $302.92

Retirement Regular employees become a member of the TCDRS upon hire. All regular employees are required to contribute 7 % to the retirement fund and the County matches 250 % upon eligible retirements.

Deferred Compensation Employees may defer earnings, on a pre‑tax basis, into a 457 deferred compensation program. Optional program.

Life Insurance Full‑time employees are provided a basic life insurance benefit of $10,000 at no cost. Supplemental coverage available for additional fees.

Long‑term Disability Provides 60 % of the employee’s income when the employee becomes disabled because of an illness, injury or accident for a period above 90 days.

Short‑term Disability Provides 60 % of the employee’s income when the employee becomes disabled because of an illness, injury or accident for a period shorter than 90 days.

Retiree Health Insurance Eligible retirees may continue health insurance at the rate set by the El Paso County Risk Pool Board.

Employee Assistance Program Provides a variety of counselling services.

Section 125 Medical & Dependent Care Program Optional program that provides a method to pay medical and dependent care expenses on a pre‑tax basis.

Healthy Lifestyle Reimbursement $15 per month for 6 months of continuous gym usage.

Educational Assistance Program (EdAP) Reimbursement up to $2000 per calendar year for eligible education expenses.

Employee Fitness and Wellness Center Opened October 2021 at the County Courthouse. Cost $5 per employee per month.

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