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Communications Manager - Readiness and Enablement

CVS Health, Hartford, CT, United States


We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary CVS Health is executing a multi-year finance transformation spanning core systems (e.g., ERP), tools (e.g., AI/automation), and processes (e.g., enterprise planning). As a Communications Manager, you will be a member of the Finance Optimization Readiness & Enablement team, which prepares leaders and colleagues to adopt changes to achieve value realization. You will execute the end-to-end change management activities for select Finance transformation projects and support the broader Finance transformation portfolio by crafting messaging, steering committee content, townhalls, SharePoint content, executive status reports/dashboards.

Responsibilities & % Time 20% - Develops and executes an executive-level communications plan to support the Enterprise Finance transformation portfolio of projects and roadmap (SteerCo, leadership cascades, enterprise updates)

20% - Serves as a trusted advisor to senior leaders, providing guidance on stakeholder alignment, communication effectiveness, and pulling together data, key findings, and recommendations into concise, decision-oriented content.

20% - Supports readiness and enablement activities (change impact assessments, training) for select Finance transformation initiatives.

20% - Translates complex business and technology changes into clear, consistent narratives, message frameworks, and leadership talking points.

20% - Partners closely across teams to ensure cohesive, timely, and aligned messaging.

Required Qualifications

Minimum 5 years of relevant work experience

Ability to travel up to 20% (including plane)

Preferred Qualifications

Consulting and/or executive communications development; we will consider strong equivalents with demonstrable outcomes.

Governance structures and decision-making processes within enterprise transformation programs

Skill In

Executive change communications, including development of leadership narratives, message frameworks, and talking points

Strategic stakeholder engagement and advisory support for enterprise change initiatives

Cross-functional partnership with Corporate Communications, HR, and Transformation teams to deliver aligned messaging

Ability To

Advise and influence senior leaders with clarity, discretion, and sound judgement

Translate complex change impacts into concise, actionable, audience-tailored communications

Manage multiple priorities and deliver high-quality outputs in fast-paced, matrixed environments

Education Bachelor’s Degree preferred; equivalent years of related professional work experience may substitute

Anticipated Weekly Hours: 40

Time Type: Full time

Pay Range The Typical Pay Range For This Role Is $66,330.00 - $145,860.00. This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great Benefits For Great People We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 04/06/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

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