Freight Forwarder, Ocean Import
DSV - Global Transport and Logistics, Itasca, IL, United States
Overview
DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers\' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work from our offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers worldwide. Our reach is global yet our presence is local and close to our customers. Read more at www.dsv.com Location: USA - Itasca, IL; Division: Air & Sea; Job Posting Title: Freight Forwarder, Ocean Import; Time Type: Full Time
Responsibilities
Promote positive relationships by ensuring excellent, timely, and proactive customer service at all times and in conjunction with other departments and third parties while monitoring the quality of service produced by the team. Establish detailed profiles and procedures that properly represent import and export processes. Receive, review, and process high-volume and/or complex import and export transactions for clients, including booking, billing, classifications, processing data through the Company’s system, and obtaining consular releases as well as other government agency releases as appropriate Check shipments in the warehouse as needed to ensure that the shipping documents correspond to the actual shipments. Process bills of lading and provide clear instructions to the team for handling each shipment. Ensure shipments of hazardous materials are checked and processed in accordance with all applicable regulations under the applicable government agencies, Code of Federal Regulations. Create quotations for individual shipments, including estimating prices for the shipper, selecting transportation companies to use, and setting profit margins for individual shipments. Review and monitor all Shipper Export Declaration rejections, requests for information from clients and any government agency as well as other correspondence. Adhere to all domestic and international shipping regulations, communicating changes in domestic and foreign regulation procedures to clients, co-workers, and third parties in a clear, concise, and timely manner. Identify transactions and tasks that require special handling, recommend improved processes to management, and implement resolutions within the assigned scope of responsibility. Identify, investigate, and resolve all areas of client concern in a timely and proactive manner by monitoring team performance against Company and client standards. Alert clients to special areas of concern or potential problems in the shipping process.
Educational Background / Work Experience
Three years of experience in a role involving extensive client contact required. Familiarity with domestic and international geography including countries and major cities. Extreme attention to detail, including the ability to predict and circumvent issues before they occur and take the proper corrective action. Ability to be highly productive while keeping cool under pressure. Excellent communication skills, both written and verbal.
Skills & Competencies
Mathematical Skills
– Excellent math skills, along with the ability to calculate freight measurements, and weight and convert them to international units. Other Skills
– Familiarity with domestic and international geography including countries and major cities; extreme attention to detail; ability to be highly productive while keeping cool under pressure; excellent communication skills, both written and verbal. Language Skills
– English (reading, writing, and verbal). Computer Literacy
– Computer skills, including frequent prior use of MS Outlook, Excel, and Word.
Physical And/or Mental Requirements / Working Conditions
While performing the duties of this job, the employee uses hands to finger, handle or feel objects, tools or controls; reach with hands and arms; stoop, kneel or crouch; talk or hear. The employee uses computer and telephone equipment. Vision requirements include close and distance vision.
At Will Employment
DSV Air & Sea Inc. employees are hired for an undefined period of time as “at will” employees. This means that an employee may be terminated for any reason, or no reason at all, at any time, provided the discharge does not violate any law. Additionally, each employee has the right to terminate his/her employment at any time.
For this position, the expected base pay range is: $22.50 - $30.50 / Hourly. Actual compensation will be determined based on job-related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy.
Information regarding DSV’s benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.
Equal Employment Opportunity
DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at hr@us.dsv.com. If you are interested in learning the status of your application, you will be contacted directly by the appropriate HR contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.
About DSV
DSV – Global transport and logistics. Working at DSV means playing in a different league. We are a global leader in transport and logistics, focused on growth, innovation, and building on our achievements. With close to 150,000 colleagues in over 90 countries, we offer solid services to meet our customers’ needs and help them achieve their goals. We value inclusivity, embrace different cultures, and respect the dignity and rights of every individual. Start here. Go anywhere. Visit dsv.com and follow us on LinkedIn and Facebook.
#J-18808-Ljbffr
DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers\' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work from our offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers worldwide. Our reach is global yet our presence is local and close to our customers. Read more at www.dsv.com Location: USA - Itasca, IL; Division: Air & Sea; Job Posting Title: Freight Forwarder, Ocean Import; Time Type: Full Time
Responsibilities
Promote positive relationships by ensuring excellent, timely, and proactive customer service at all times and in conjunction with other departments and third parties while monitoring the quality of service produced by the team. Establish detailed profiles and procedures that properly represent import and export processes. Receive, review, and process high-volume and/or complex import and export transactions for clients, including booking, billing, classifications, processing data through the Company’s system, and obtaining consular releases as well as other government agency releases as appropriate Check shipments in the warehouse as needed to ensure that the shipping documents correspond to the actual shipments. Process bills of lading and provide clear instructions to the team for handling each shipment. Ensure shipments of hazardous materials are checked and processed in accordance with all applicable regulations under the applicable government agencies, Code of Federal Regulations. Create quotations for individual shipments, including estimating prices for the shipper, selecting transportation companies to use, and setting profit margins for individual shipments. Review and monitor all Shipper Export Declaration rejections, requests for information from clients and any government agency as well as other correspondence. Adhere to all domestic and international shipping regulations, communicating changes in domestic and foreign regulation procedures to clients, co-workers, and third parties in a clear, concise, and timely manner. Identify transactions and tasks that require special handling, recommend improved processes to management, and implement resolutions within the assigned scope of responsibility. Identify, investigate, and resolve all areas of client concern in a timely and proactive manner by monitoring team performance against Company and client standards. Alert clients to special areas of concern or potential problems in the shipping process.
Educational Background / Work Experience
Three years of experience in a role involving extensive client contact required. Familiarity with domestic and international geography including countries and major cities. Extreme attention to detail, including the ability to predict and circumvent issues before they occur and take the proper corrective action. Ability to be highly productive while keeping cool under pressure. Excellent communication skills, both written and verbal.
Skills & Competencies
Mathematical Skills
– Excellent math skills, along with the ability to calculate freight measurements, and weight and convert them to international units. Other Skills
– Familiarity with domestic and international geography including countries and major cities; extreme attention to detail; ability to be highly productive while keeping cool under pressure; excellent communication skills, both written and verbal. Language Skills
– English (reading, writing, and verbal). Computer Literacy
– Computer skills, including frequent prior use of MS Outlook, Excel, and Word.
Physical And/or Mental Requirements / Working Conditions
While performing the duties of this job, the employee uses hands to finger, handle or feel objects, tools or controls; reach with hands and arms; stoop, kneel or crouch; talk or hear. The employee uses computer and telephone equipment. Vision requirements include close and distance vision.
At Will Employment
DSV Air & Sea Inc. employees are hired for an undefined period of time as “at will” employees. This means that an employee may be terminated for any reason, or no reason at all, at any time, provided the discharge does not violate any law. Additionally, each employee has the right to terminate his/her employment at any time.
For this position, the expected base pay range is: $22.50 - $30.50 / Hourly. Actual compensation will be determined based on job-related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy.
Information regarding DSV’s benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.
Equal Employment Opportunity
DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at hr@us.dsv.com. If you are interested in learning the status of your application, you will be contacted directly by the appropriate HR contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.
About DSV
DSV – Global transport and logistics. Working at DSV means playing in a different league. We are a global leader in transport and logistics, focused on growth, innovation, and building on our achievements. With close to 150,000 colleagues in over 90 countries, we offer solid services to meet our customers’ needs and help them achieve their goals. We value inclusivity, embrace different cultures, and respect the dignity and rights of every individual. Start here. Go anywhere. Visit dsv.com and follow us on LinkedIn and Facebook.
#J-18808-Ljbffr