BILINGUAL SALES RECEPTIONIST
BE&SCO Manufacturing, San Antonio, TX, United States
Job Description
About Us
BE&SCO Manufacturing designs and builds industry-leading tortilla, flatbread, and bakery equipment. We are seeking a professional and customer-focused Bilingual Sales Receptionist to serve as the first point of contact for customers and to provide administrative support to our Sales & Marketing team.
Job Summary
The Bilingual Sales Receptionist is responsible for creating a positive and professional first impression of BE&SCO Manufacturing. This position manages incoming communications, greets visitors, routes inquiries appropriately, maintains accurate customer records, and provides administrative support to the Sales, Service, and Parts departments. The role requires strong communication skills, organization, and the ability to manage multiple priorities in a fast-paced office environment.
What You'll Do
Customer Service & Front Desk Greet customers and visitors professionally and courteously Answer and route incoming phone calls efficiently Respond to general inquiries via phone and email Collect and document customer information accurately Administrative Support
Schedule meetings, demos, trainings, and appointments as directed Prepare, proofread, and distribute general correspondence and documents Assist with sales-related paperwork and administrative processes (non-ownership role) Maintain organized electronic and physical filing systems CRM & Documentation
Maintain and update customer records in Salesforce Enter notes, track communications, and ensure data accuracy Create and update spreadsheets, reports, and presentations using Microsoft Office Coordination & Office Support
Manage calendars and assist with meeting coordination Assist with travel arrangements and expense documentation Order and maintain office supplies Coordinate service calls for office equipment when necessary Confidentiality & Professionalism
Handle sensitive information with discretion Maintain professionalism when handling challenging customer situations Team Support
Participate in team meetings and training sessions Support special projects and assist other departments as needed Perform other administrative duties as assigned by the Sales & Marketing Manager Requirements
3-5 years of receptionist, administrative, or customer service experience Bilingual in English and Spanish (required) Excellent verbal and written communication skills Strong customer service skills and professional demeanor Proficiency in Outlook, Word, Excel, and basic CRM systems (Salesforce preferred) Strong organizational and multitasking skills Ability to manage high call volumes and shifting priorities High attention to detail and accuracy Ability to work independently and collaboratively Schedule
Monday through Friday 8:00 a.m. - 5:00 p.m.
Physical Requirements
Ability to sit for extended periods Frequent computer and telephone use Frequent typing and data entry Ability to complete detailed administrative tasks accurately Work Environment
Office-based work environment Frequent interaction with customers and internal departments Occasional presence on the manufacturing floor where noise levels may be higher Job Type
Full-time
Pay:
$17.50 per hour
Expected Hours:
40 per week
Benefits
401(k) 401(k) matching Health insurance Dental insurance Vision insurance Life insurance Paid time off
Work Location
In person 200 Lombrano St. San Antonio, TX 78207
About Us
BE&SCO Manufacturing designs and builds industry-leading tortilla, flatbread, and bakery equipment. We are seeking a professional and customer-focused Bilingual Sales Receptionist to serve as the first point of contact for customers and to provide administrative support to our Sales & Marketing team.
Job Summary
The Bilingual Sales Receptionist is responsible for creating a positive and professional first impression of BE&SCO Manufacturing. This position manages incoming communications, greets visitors, routes inquiries appropriately, maintains accurate customer records, and provides administrative support to the Sales, Service, and Parts departments. The role requires strong communication skills, organization, and the ability to manage multiple priorities in a fast-paced office environment.
What You'll Do
Customer Service & Front Desk Greet customers and visitors professionally and courteously Answer and route incoming phone calls efficiently Respond to general inquiries via phone and email Collect and document customer information accurately Administrative Support
Schedule meetings, demos, trainings, and appointments as directed Prepare, proofread, and distribute general correspondence and documents Assist with sales-related paperwork and administrative processes (non-ownership role) Maintain organized electronic and physical filing systems CRM & Documentation
Maintain and update customer records in Salesforce Enter notes, track communications, and ensure data accuracy Create and update spreadsheets, reports, and presentations using Microsoft Office Coordination & Office Support
Manage calendars and assist with meeting coordination Assist with travel arrangements and expense documentation Order and maintain office supplies Coordinate service calls for office equipment when necessary Confidentiality & Professionalism
Handle sensitive information with discretion Maintain professionalism when handling challenging customer situations Team Support
Participate in team meetings and training sessions Support special projects and assist other departments as needed Perform other administrative duties as assigned by the Sales & Marketing Manager Requirements
3-5 years of receptionist, administrative, or customer service experience Bilingual in English and Spanish (required) Excellent verbal and written communication skills Strong customer service skills and professional demeanor Proficiency in Outlook, Word, Excel, and basic CRM systems (Salesforce preferred) Strong organizational and multitasking skills Ability to manage high call volumes and shifting priorities High attention to detail and accuracy Ability to work independently and collaboratively Schedule
Monday through Friday 8:00 a.m. - 5:00 p.m.
Physical Requirements
Ability to sit for extended periods Frequent computer and telephone use Frequent typing and data entry Ability to complete detailed administrative tasks accurately Work Environment
Office-based work environment Frequent interaction with customers and internal departments Occasional presence on the manufacturing floor where noise levels may be higher Job Type
Full-time
Pay:
$17.50 per hour
Expected Hours:
40 per week
Benefits
401(k) 401(k) matching Health insurance Dental insurance Vision insurance Life insurance Paid time off
Work Location
In person 200 Lombrano St. San Antonio, TX 78207