Credit Specialist
Artech, Westbrook, ME, United States
Location:
Hybrid- 2X week in the Westbrook, ME office. More time in the office may be required at the start for training. After training, Wednesday is required, and the other day is flexible.
Introduction
Join our dynamic team to help manage accounts and ensure smooth financial operations. This role involves working with various systems and departments to handle delinquency stages and customer interactions.
Required Skills & Qualifications Computer skills Customer service Attention to detail Data entry skills, including accuracy and speed in a fast-paced, time-critical environment Ability to work with a variety of systems and databases Prior work experience at client or in client's industry Applicants must be able to work directly for Artech on W2.
Preferred Skills & Qualifications
Excel Negotiation Accounts Receivable/Billing experience SAP knowledge preferred Day-to-Day Responsibilities
Perform a variety of accounts payable, accounts receivable, customer data, employee travel data/credit card administration and/or other related data input/posting/maintenance/processing into financial accounts, related systems, and other informational databases. Receive transaction information such as invoices, authorizations to pay, and other information from related departments, outside vendors, and others. Ensure information is complete before processing and review information to input, determining correct procedures so accounts, systems, and databases will be updated properly. Contact related departments, employees, customers, vendors, financial institutions, and others as needed to clarify information. Input data into accounts, systems, and/or databases according to established guidelines and procedures. Potentially administer corporate credit cards, including issuing, activating, suspending, and canceling cards and granting online access. Audit, validate, and reconcile data for accuracy to ensure adherence to established policy. Resolve discrepancies and make corrections as needed. Facilitate collection activities as appropriate. Respond to and research questions and issues as needed. Communicate with related departments, employees, customers, vendors, financial institutions, and others to exchange information. Consult and interpret appropriate policies as appropriate and resolve issues. Train employees and others as needed. Maintain centralized customer master data on the system. Set up and maintain account information, including sales, maintenance, and other contracts and agreements. Review and enter sales contracts, maintenance agreements, and other customer agreements. Distribute customer information as needed. Coordinate with sales, customers, and other departments to answer questions, exchange information, clarify policies, and resolve issues as needed. Understand business and provide support to sales, marketing, customer support, and other areas to further business objectives. Identify process improvement opportunities and assist in implementation. Perform a variety of functions involving collection of accounts receivable and reconciliation of customer accounts. Collect overdue receivables, using multiple systems. Initiate outbound and respond to inbound calls.
For immediate consideration please click APPLY to begin the screening process with Alex.
Hybrid- 2X week in the Westbrook, ME office. More time in the office may be required at the start for training. After training, Wednesday is required, and the other day is flexible.
Introduction
Join our dynamic team to help manage accounts and ensure smooth financial operations. This role involves working with various systems and departments to handle delinquency stages and customer interactions.
Required Skills & Qualifications Computer skills Customer service Attention to detail Data entry skills, including accuracy and speed in a fast-paced, time-critical environment Ability to work with a variety of systems and databases Prior work experience at client or in client's industry Applicants must be able to work directly for Artech on W2.
Preferred Skills & Qualifications
Excel Negotiation Accounts Receivable/Billing experience SAP knowledge preferred Day-to-Day Responsibilities
Perform a variety of accounts payable, accounts receivable, customer data, employee travel data/credit card administration and/or other related data input/posting/maintenance/processing into financial accounts, related systems, and other informational databases. Receive transaction information such as invoices, authorizations to pay, and other information from related departments, outside vendors, and others. Ensure information is complete before processing and review information to input, determining correct procedures so accounts, systems, and databases will be updated properly. Contact related departments, employees, customers, vendors, financial institutions, and others as needed to clarify information. Input data into accounts, systems, and/or databases according to established guidelines and procedures. Potentially administer corporate credit cards, including issuing, activating, suspending, and canceling cards and granting online access. Audit, validate, and reconcile data for accuracy to ensure adherence to established policy. Resolve discrepancies and make corrections as needed. Facilitate collection activities as appropriate. Respond to and research questions and issues as needed. Communicate with related departments, employees, customers, vendors, financial institutions, and others to exchange information. Consult and interpret appropriate policies as appropriate and resolve issues. Train employees and others as needed. Maintain centralized customer master data on the system. Set up and maintain account information, including sales, maintenance, and other contracts and agreements. Review and enter sales contracts, maintenance agreements, and other customer agreements. Distribute customer information as needed. Coordinate with sales, customers, and other departments to answer questions, exchange information, clarify policies, and resolve issues as needed. Understand business and provide support to sales, marketing, customer support, and other areas to further business objectives. Identify process improvement opportunities and assist in implementation. Perform a variety of functions involving collection of accounts receivable and reconciliation of customer accounts. Collect overdue receivables, using multiple systems. Initiate outbound and respond to inbound calls.
For immediate consideration please click APPLY to begin the screening process with Alex.