Customer Service representative
Onin Staffing, Mount Airy, NC, United States
Customer Service Representative
Love staying organized and helping customers? We're looking for a detail-oriented professional who can manage customer orders, coordinate with production teams, and keep projects moving in a fast-growing custom manufacturing environment. Why You'll Love Working Here 1st Shift:
Monday
Friday, 7:00 AM
5:00 PM (flexible with hours) Competitive Pay:
$16$18 per hour depending on experience Full-Time Career:
40 hours per week with overtime opportunities Weekly Pay:
Direct Deposit or Pay Card options available Clean & Climate-Controlled Environment:
Work in a comfortable indoor settingno sweaty or dirty job sites. Affordable Health Insurance after 30 Days:
Includes $5 copays, $5 prescriptions, and FREE Telehealth services. Contract-to-Hire Opportunity:
With ?nin, you are a Teammate from day one. Whether your assignment lasts two days or two years, we value your contribution and support your career growth. What You'll Do as a Customer Experience & Production Coordinator
Serve as the primary point of contact for assigned customer accounts Respond quickly and professionally to customer inquiries Enter and verify orders accurately in the company's order system (NetSuite or similar ERP) Confirm artwork approvals and production specifications before orders move to production Coordinate with sales, art, and production teams to ensure orders move efficiently Monitor order status daily and proactively prevent delays or bottlenecks Communicate realistic production timelines and expectations with customers Assist with preparing technical production packets for manufacturing Help improve internal processes and documentation to increase workflow efficiency Skills and Experience
What You'll Bring as a Preferred Candidate Strong attention to detail and organization Excellent written and verbal communication skills Ability to manage multiple orders and priorities in a fast-paced environment Customer-focused mindset with strong problem-solving skills Ability to stay calm under pressure while maintaining accuracy Previous experience in customer service, production coordination, or order processing ERP or NetSuite experience is a plus Benefits
Don't miss this chance to enhance your experience in a production environment while enjoying competitive pay and a comprehensive benefits package. Weekly pay $5 prescription drugs $5 doctor's visit copays Free teledoctor service Free counseling services Life insurance included Vision insurance included Dental insurance included Vacation and holiday pay Scholarship Opportunities 401(k) retirement plan Free legal services Our unbeatable employee discount program
Love staying organized and helping customers? We're looking for a detail-oriented professional who can manage customer orders, coordinate with production teams, and keep projects moving in a fast-growing custom manufacturing environment. Why You'll Love Working Here 1st Shift:
Monday
Friday, 7:00 AM
5:00 PM (flexible with hours) Competitive Pay:
$16$18 per hour depending on experience Full-Time Career:
40 hours per week with overtime opportunities Weekly Pay:
Direct Deposit or Pay Card options available Clean & Climate-Controlled Environment:
Work in a comfortable indoor settingno sweaty or dirty job sites. Affordable Health Insurance after 30 Days:
Includes $5 copays, $5 prescriptions, and FREE Telehealth services. Contract-to-Hire Opportunity:
With ?nin, you are a Teammate from day one. Whether your assignment lasts two days or two years, we value your contribution and support your career growth. What You'll Do as a Customer Experience & Production Coordinator
Serve as the primary point of contact for assigned customer accounts Respond quickly and professionally to customer inquiries Enter and verify orders accurately in the company's order system (NetSuite or similar ERP) Confirm artwork approvals and production specifications before orders move to production Coordinate with sales, art, and production teams to ensure orders move efficiently Monitor order status daily and proactively prevent delays or bottlenecks Communicate realistic production timelines and expectations with customers Assist with preparing technical production packets for manufacturing Help improve internal processes and documentation to increase workflow efficiency Skills and Experience
What You'll Bring as a Preferred Candidate Strong attention to detail and organization Excellent written and verbal communication skills Ability to manage multiple orders and priorities in a fast-paced environment Customer-focused mindset with strong problem-solving skills Ability to stay calm under pressure while maintaining accuracy Previous experience in customer service, production coordination, or order processing ERP or NetSuite experience is a plus Benefits
Don't miss this chance to enhance your experience in a production environment while enjoying competitive pay and a comprehensive benefits package. Weekly pay $5 prescription drugs $5 doctor's visit copays Free teledoctor service Free counseling services Life insurance included Vision insurance included Dental insurance included Vacation and holiday pay Scholarship Opportunities 401(k) retirement plan Free legal services Our unbeatable employee discount program