Customer Service Representative
Aston Carter, Stuart, FL, United States
Customer Service Representative
The Customer Service Representative will focus on generating cases for billing disputes and servicing equipment. Responsibilities include logging calls, creating service tickets, scheduling and dispatching service, and assisting with billing disputes, gas refills, and equipment safety issues. This role requires accuracy, attention to detail, and strong communication skills. Training includes three weeks of classroom instruction followed by one week of hands-on training with a supervisor. Responsibilities: Log incoming service calls accurately. Create and manage service tickets. Schedule and dispatch service personnel efficiently. Assist in resolving billing disputes. Coordinate gas refills and ensure equipment safety. Essential Skills & Qualifications: Customer service skills Dispatching and logistics coordination experience Proficiency in Microsoft Office Basic computer navigation skills Clerical and manual order entry skills Excellent communication and interpersonal skills Ability to work weekends and flexible schedules Basic computer literacy and quick learning ability Strong organizational skills and attention to detail Work Environment: The role is based onsite in Stuart, FL, within an air-conditioned office setting that promotes a collaborative team environment. The comprehensive training program includes three weeks of classroom instruction from Monday to Friday, either from 8 AM to 5 PM or 9 AM to 6 PM, followed by one week of hands-on training. There are 10 available positions with various schedules. The company offers a supportive team culture, opportunities for advancement, and a clear career path with the potential to move to a first shift after full-time hire. Job Type & Location: This is a Contract to Hire position based out of Stuart, FL. Pay and Benefits: The pay range for this position is $17.00 - $17.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision; Critical Illness, Accident, and Hospital; 401(k) Retirement Plan
Pre-tax and Roth post-tax contributions available; Life Insurance (Voluntary Life & AD&D for the employee and dependents); Short and long-term disability; Health Spending Account (HSA); Transportation benefits; Employee Assistance Program; Time Off/Leave (PTO, Vacation or Sick Leave). Workplace Type: This is a fully onsite position in Stuart, FL. Application Deadline: This position is anticipated to close on Apr 15, 2026.
The Customer Service Representative will focus on generating cases for billing disputes and servicing equipment. Responsibilities include logging calls, creating service tickets, scheduling and dispatching service, and assisting with billing disputes, gas refills, and equipment safety issues. This role requires accuracy, attention to detail, and strong communication skills. Training includes three weeks of classroom instruction followed by one week of hands-on training with a supervisor. Responsibilities: Log incoming service calls accurately. Create and manage service tickets. Schedule and dispatch service personnel efficiently. Assist in resolving billing disputes. Coordinate gas refills and ensure equipment safety. Essential Skills & Qualifications: Customer service skills Dispatching and logistics coordination experience Proficiency in Microsoft Office Basic computer navigation skills Clerical and manual order entry skills Excellent communication and interpersonal skills Ability to work weekends and flexible schedules Basic computer literacy and quick learning ability Strong organizational skills and attention to detail Work Environment: The role is based onsite in Stuart, FL, within an air-conditioned office setting that promotes a collaborative team environment. The comprehensive training program includes three weeks of classroom instruction from Monday to Friday, either from 8 AM to 5 PM or 9 AM to 6 PM, followed by one week of hands-on training. There are 10 available positions with various schedules. The company offers a supportive team culture, opportunities for advancement, and a clear career path with the potential to move to a first shift after full-time hire. Job Type & Location: This is a Contract to Hire position based out of Stuart, FL. Pay and Benefits: The pay range for this position is $17.00 - $17.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision; Critical Illness, Accident, and Hospital; 401(k) Retirement Plan
Pre-tax and Roth post-tax contributions available; Life Insurance (Voluntary Life & AD&D for the employee and dependents); Short and long-term disability; Health Spending Account (HSA); Transportation benefits; Employee Assistance Program; Time Off/Leave (PTO, Vacation or Sick Leave). Workplace Type: This is a fully onsite position in Stuart, FL. Application Deadline: This position is anticipated to close on Apr 15, 2026.