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Collections Specialist

GHJ, Buford, GA, United States


Collections Specialist

A company is seeking a Collections Specialist to join its team in a fast-paced, high-volume environment. This role is ideal for someone comfortable making outbound calls, negotiating payment terms, and resolving outstanding balances while maintaining professionalism. Key Responsibilities

Perform high-volume outbound collection calls (80100 daily) Manage and collect on third-party accounts Negotiate payment arrangements and resolve past-due balances Maintain accurate records of collection activity and account updates Handle challenging conversations with professionalism and tact Ensure compliance with applicable laws and internal policies Qualifications

2+ years of collections experience (third-party collections preferred) Strong negotiation and conflict resolution skills Comfortable working in a high-volume call environment Excellent verbal and written communication skills Strong attention to detail and organization $42,000 - $46,000 a year