Serco is hiring: User Experience & Support Specialist in Providence

A major defense contractor is seeking a User Support Specialist in Providence, RI, to deliver Tier 1 support for the Army's PPB BOS applications. Responsibilities include acting as the first point of contact for users, resolving incidents, and following operational procedures. Candidates must have a Bachelor’s Degree, 2 years of helpdesk experience, and a valid DoD Secret clearance. This role offers significant opportunities for those passionate about supporting military operations. #J-18808-Ljbffr