Commercial Account Manager
ZIP, San Francisco, CA, United States
Your Role
You are a trusted advisor, product consultant, and a closer you're working with customers to deliver immense ROI in an efficient, value-based renewal and upsell cycle for Partner with the Customer Success team to monitor health scorecards, identify customer needs, and demonstrate account management capabilities to guide deal closure. You're a product evangelist you'll solution Zip to meet the pain points today, but also with an eye toward our product of the future You're a builder at a startup, you're not just a team member, but you help build the team culture and bring your best practices to the org Negotiate all facets of renewal contracts. Develop win/win negotiation strategies that maximize contract value while enhancing the customer relationship and the value they are realizing from Zip. Engage the broader Zip team to provide regular and accurate updates on renewal status to management and escalate when needed. Manage current customers on multi-year contracts to ensure customer value realization. You Will
Become a product expert learning the Zip platform through and through, so that you're demo ready Become a procurement expert learning the ins and outs of the procurement market, which is deeply ready for change and new solutions Use cutting-edge sales intelligence and engagement solutions to prospect, manage deal cycles, and ultimately bring on new customers Be adaptable and flexible as part of an early-stage hyper-growth company, we are rapidly growing out our process but we want you to help shape our sales process Qualifications
2+ years of technology SaaS experience Experience selling to procurement, finance, legal Experience driving customer retention and adoption of a SaaS product for enterprise accounts Customer management skills; including sales, Account management, and customer service Self-driven you don't need someone to motivate you to put in your best every day You'd describe yourself as organized, efficient with your time, and an excellent communicator Experience using tools like Salesforce, Clari, Zoominfo, LinkedIn SalesNav, and Outreach Willing to go the extra mile to make sure our customers, company, team, and yourself succeed The salary range for this role is $170,000 - $190,000 OTE. The salary for this position is determined based on a variety of job-related factors that may include location, relevant experience, education, or particular skills and expertise. Perks & Benefits
At Zip, we're committed to providing our employees with everything they need to do their best work. Start-up equity Full health, vision & dental coverage Catered lunches & dinners for SF employees Commuter benefit Team building events & happy hours Flexible PTO Apple equipment plus home office budget 401k plan We're looking to hire Zipsters and that means hiring people who take ownership, communicate openly, have an underdog mindset, and are excited to increase the pace of innovation for every business in the world. We encourage all candidates to apply even if your experience doesn't exactly match up to our job description. We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong. We look forward to hearing from you!
You are a trusted advisor, product consultant, and a closer you're working with customers to deliver immense ROI in an efficient, value-based renewal and upsell cycle for Partner with the Customer Success team to monitor health scorecards, identify customer needs, and demonstrate account management capabilities to guide deal closure. You're a product evangelist you'll solution Zip to meet the pain points today, but also with an eye toward our product of the future You're a builder at a startup, you're not just a team member, but you help build the team culture and bring your best practices to the org Negotiate all facets of renewal contracts. Develop win/win negotiation strategies that maximize contract value while enhancing the customer relationship and the value they are realizing from Zip. Engage the broader Zip team to provide regular and accurate updates on renewal status to management and escalate when needed. Manage current customers on multi-year contracts to ensure customer value realization. You Will
Become a product expert learning the Zip platform through and through, so that you're demo ready Become a procurement expert learning the ins and outs of the procurement market, which is deeply ready for change and new solutions Use cutting-edge sales intelligence and engagement solutions to prospect, manage deal cycles, and ultimately bring on new customers Be adaptable and flexible as part of an early-stage hyper-growth company, we are rapidly growing out our process but we want you to help shape our sales process Qualifications
2+ years of technology SaaS experience Experience selling to procurement, finance, legal Experience driving customer retention and adoption of a SaaS product for enterprise accounts Customer management skills; including sales, Account management, and customer service Self-driven you don't need someone to motivate you to put in your best every day You'd describe yourself as organized, efficient with your time, and an excellent communicator Experience using tools like Salesforce, Clari, Zoominfo, LinkedIn SalesNav, and Outreach Willing to go the extra mile to make sure our customers, company, team, and yourself succeed The salary range for this role is $170,000 - $190,000 OTE. The salary for this position is determined based on a variety of job-related factors that may include location, relevant experience, education, or particular skills and expertise. Perks & Benefits
At Zip, we're committed to providing our employees with everything they need to do their best work. Start-up equity Full health, vision & dental coverage Catered lunches & dinners for SF employees Commuter benefit Team building events & happy hours Flexible PTO Apple equipment plus home office budget 401k plan We're looking to hire Zipsters and that means hiring people who take ownership, communicate openly, have an underdog mindset, and are excited to increase the pace of innovation for every business in the world. We encourage all candidates to apply even if your experience doesn't exactly match up to our job description. We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong. We look forward to hearing from you!