Compliance Specialist I
Space Coast Credit Union, Melbourne, FL, United States
Compliance Specialist I
At Space Coast Credit Union (SCCU), our members are at the heart of everything we do. Since 1951, we've been committed to delivering financial services founded on integrity and a people-first philosophy. As a Compliance Specialist I in our Melbourne Headquarters, you'll implement our Compliance Risk Management Program and serve as a trusted liaison across the three lines of defense to identify, assess, and mitigate compliance risk. You'll translate regulations into clear, practical guidance, coordinate monitoring and testing, and partner with business units to strengthen controlsso we can deliver safe, member-first service every day. Why Join SCCU? Member-Focused Mission: Be part of a not-for-profit organization that reinvests in its members. Hybrid and Flexible Schedule Options: Available for select positions. This position is Hybrid with 2 days per week required in office. Career Growth: We prioritize internal promotions and offer on-the-job training. Principal Duties and Responsibilities: Assist business units with assessing enterprise-wide compliance, including assessing compliance risk management programs as well as targeted regulations and requirements, such as: Fair Lending, Home Mortgage Disclosure Act, Unfair Deceptive or Abusive Acts or Practices, Bank Secrecy Act, and the technical federal and state regulatory laws, rules, and regulations applicable to the Credit Union's business functions. Maintain relationships and effective communication with business units across the Credit Union to influence strong compliance standards and consideration of compliance risk. Review and analyze formal complaints and Member surveys to identify potential compliance concerns, trends, and areas for improvement as part of SCCU's Complaint Management Program. Serve as a point of contact for the intake, documentation, and resolution of Member complaints, ensuring that all issues are addressed in accordance with regulatory requirements and internal policies. Collaborate with business units to investigate complaints, determine root causes, and recommend corrective actions to mitigate compliance risk. Maintain accurate records of complaint investigations and outcomes, and prepare regular reports summarizing complaint activity and compliance trends for management review. Minimum Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the minimum level of knowledge, skills and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and Training: High School Diploma or GED is required. Bachelor's degree in a related field or a combination of training, education, and experience is preferred. NCCO, CUCE, CRCM, or equivalent credit union or banking compliance certification preferred. Prior Experience: 1-3 years' of recent and applicable regulatory compliance experience in at least one of the following areas: enterprise-wide compliance, compliance risk management, fair lending, HMDA, and UDAAP. Minimum 1 year experience in SCCU Training, Underwriting, Processing, Servicing, or Loss Prevention Department may be considered as equivalent experience. Compliance Specialist I: Compensation Starting Compensation: $24.74 - $26.20/hour Bonus Opportunity: Eligible for ONE SCCU Annual Bonus. SCCU Benefits Health & Wellness: Medical, dental, and vision insurance, plus an Employee Assistance Program. Financial Perks: 401(k) match (5%), HSA match, and SCCU-paid insurance (short/long-term disability, life insurance). Education Support: Tuition reimbursement after one year of service. Generous Time Off: 20+ days of PTO, birthday PTO, and 11 federal holidays. Exclusive Discounts: Lower rates on loans, credit cards, and no fee SCCU accounts! Work Schedule Monday Friday: 8:00 a.m. - 5:00 p.m. About SCCU Since 1951, Space Coast Credit Union (SCCU) has proudly served our community, growing to over 685,000 members and managing $9 billion in assets. With 67 branches spanning Florida's east coast, we are the third-largest credit union in the state. In 2025, we expanded into Orange County to better serve the growing East Orlando market. As a not-for-profit financial institution, SCCU is dedicated to putting our members first. Unlike traditional banks, we return profits to our members through better rates, lower fees, and enhanced services. While we offer the same financial productslike checking, savings, and loansour focus remains on empowering our members and supporting their financial well-being. With local decision-making and a commitment to exceptional service, we strive to make a meaningful difference in the lives of those we serve. At SCCU, we also prioritize our team members by fostering a supportive and collaborative environment that encourages career growth and development. As we continue to grow, we are seeking talented, member-focused professionals to join our team and help deliver innovative financial solutions and outstanding service.
At Space Coast Credit Union (SCCU), our members are at the heart of everything we do. Since 1951, we've been committed to delivering financial services founded on integrity and a people-first philosophy. As a Compliance Specialist I in our Melbourne Headquarters, you'll implement our Compliance Risk Management Program and serve as a trusted liaison across the three lines of defense to identify, assess, and mitigate compliance risk. You'll translate regulations into clear, practical guidance, coordinate monitoring and testing, and partner with business units to strengthen controlsso we can deliver safe, member-first service every day. Why Join SCCU? Member-Focused Mission: Be part of a not-for-profit organization that reinvests in its members. Hybrid and Flexible Schedule Options: Available for select positions. This position is Hybrid with 2 days per week required in office. Career Growth: We prioritize internal promotions and offer on-the-job training. Principal Duties and Responsibilities: Assist business units with assessing enterprise-wide compliance, including assessing compliance risk management programs as well as targeted regulations and requirements, such as: Fair Lending, Home Mortgage Disclosure Act, Unfair Deceptive or Abusive Acts or Practices, Bank Secrecy Act, and the technical federal and state regulatory laws, rules, and regulations applicable to the Credit Union's business functions. Maintain relationships and effective communication with business units across the Credit Union to influence strong compliance standards and consideration of compliance risk. Review and analyze formal complaints and Member surveys to identify potential compliance concerns, trends, and areas for improvement as part of SCCU's Complaint Management Program. Serve as a point of contact for the intake, documentation, and resolution of Member complaints, ensuring that all issues are addressed in accordance with regulatory requirements and internal policies. Collaborate with business units to investigate complaints, determine root causes, and recommend corrective actions to mitigate compliance risk. Maintain accurate records of complaint investigations and outcomes, and prepare regular reports summarizing complaint activity and compliance trends for management review. Minimum Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the minimum level of knowledge, skills and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and Training: High School Diploma or GED is required. Bachelor's degree in a related field or a combination of training, education, and experience is preferred. NCCO, CUCE, CRCM, or equivalent credit union or banking compliance certification preferred. Prior Experience: 1-3 years' of recent and applicable regulatory compliance experience in at least one of the following areas: enterprise-wide compliance, compliance risk management, fair lending, HMDA, and UDAAP. Minimum 1 year experience in SCCU Training, Underwriting, Processing, Servicing, or Loss Prevention Department may be considered as equivalent experience. Compliance Specialist I: Compensation Starting Compensation: $24.74 - $26.20/hour Bonus Opportunity: Eligible for ONE SCCU Annual Bonus. SCCU Benefits Health & Wellness: Medical, dental, and vision insurance, plus an Employee Assistance Program. Financial Perks: 401(k) match (5%), HSA match, and SCCU-paid insurance (short/long-term disability, life insurance). Education Support: Tuition reimbursement after one year of service. Generous Time Off: 20+ days of PTO, birthday PTO, and 11 federal holidays. Exclusive Discounts: Lower rates on loans, credit cards, and no fee SCCU accounts! Work Schedule Monday Friday: 8:00 a.m. - 5:00 p.m. About SCCU Since 1951, Space Coast Credit Union (SCCU) has proudly served our community, growing to over 685,000 members and managing $9 billion in assets. With 67 branches spanning Florida's east coast, we are the third-largest credit union in the state. In 2025, we expanded into Orange County to better serve the growing East Orlando market. As a not-for-profit financial institution, SCCU is dedicated to putting our members first. Unlike traditional banks, we return profits to our members through better rates, lower fees, and enhanced services. While we offer the same financial productslike checking, savings, and loansour focus remains on empowering our members and supporting their financial well-being. With local decision-making and a commitment to exceptional service, we strive to make a meaningful difference in the lives of those we serve. At SCCU, we also prioritize our team members by fostering a supportive and collaborative environment that encourages career growth and development. As we continue to grow, we are seeking talented, member-focused professionals to join our team and help deliver innovative financial solutions and outstanding service.