Asset Recovery Generalist
HAPO Community Credit Union, Kennewick, WA, United States
Job Description
HAPO Community Credit Union is an organization that believes in providing service that focuses on our members and giving back to the communities in which we do business - "Community" is our middle name. Our Standard of Service is to Defy Expectations. We promote individuality and encourage our employees to Defy Expectations®: To treat every situation as a unique opportunity to be in the moment and go beyond what is expected. We value every member and appreciate the opportunity to serve you.
Benefits HAPO Health Benefits
No cost premium health insurance for all employees, including medical, dental and vision
Accidental death and dismemberment insurance
Long term and Short term disability
HAPO Professional Benefits
Competitive pay
Pension Plan
401K program with match
Flexible spending account (medical and dependent care)
0% interest on select personal loans
HAPO Personal Benefits
Employee Assistance Program (EAP)
Paid time off
12 paid holidays per year
Paid Birthday day off
HAPO Anniversary day off
Volunteer Opportunities (Both Paid and Volunteer)
Employee Milestone Anniversary Bonus
Responsibilities
Provide support across all Asset Recovery functions and cross‑functional tasks (legal, repossession, bankruptcy, collections)
Maintain vendor management records and ensure timely service delivery
Assist with departmental tasks, including mail processing, check posting, debt management proposals, payment research, and other administrative duties as assigned
Process Chapter 7, 11 and Chapter 13 bankruptcies, including filing claims and updating systems
Handle garnishments, foreclosures, and legal claims
Maintain general ledgers and submit NCUA Call Reports
Assign repossession orders and manage vendor relationships
Process impounds, insurance claims, and auction documentation
Review auction reports and ensure accurate sale postings
Requirements
Associate degree required; Bachelor’s degree (preferred)
Four (4) Asset Recovery Specialist (Collector) or Credit Union Back Office experience (preferred)
Location On‑Site Kennewick (WA)
Schedule
Must be available to work 35–40 hours per week, Monday through Friday, between 8:30 a.m. and 6:30 p.m. with occasional Saturdays required
Team Meetings are held at 8 a.m. throughout the month
Starting Pay Range (DOE) Hourly position with potential to earn incentive. Typically, selected candidates are hired between the minimum and midpoint range, based on applicable experience and qualifications. $26.50 - $39.75
Equal Opportunity Employer HAPO is an equal opportunity employer that values employees and supports an organizational culture of diversity, respect and personal and professional growth.
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Benefits HAPO Health Benefits
No cost premium health insurance for all employees, including medical, dental and vision
Accidental death and dismemberment insurance
Long term and Short term disability
HAPO Professional Benefits
Competitive pay
Pension Plan
401K program with match
Flexible spending account (medical and dependent care)
0% interest on select personal loans
HAPO Personal Benefits
Employee Assistance Program (EAP)
Paid time off
12 paid holidays per year
Paid Birthday day off
HAPO Anniversary day off
Volunteer Opportunities (Both Paid and Volunteer)
Employee Milestone Anniversary Bonus
Responsibilities
Provide support across all Asset Recovery functions and cross‑functional tasks (legal, repossession, bankruptcy, collections)
Maintain vendor management records and ensure timely service delivery
Assist with departmental tasks, including mail processing, check posting, debt management proposals, payment research, and other administrative duties as assigned
Process Chapter 7, 11 and Chapter 13 bankruptcies, including filing claims and updating systems
Handle garnishments, foreclosures, and legal claims
Maintain general ledgers and submit NCUA Call Reports
Assign repossession orders and manage vendor relationships
Process impounds, insurance claims, and auction documentation
Review auction reports and ensure accurate sale postings
Requirements
Associate degree required; Bachelor’s degree (preferred)
Four (4) Asset Recovery Specialist (Collector) or Credit Union Back Office experience (preferred)
Location On‑Site Kennewick (WA)
Schedule
Must be available to work 35–40 hours per week, Monday through Friday, between 8:30 a.m. and 6:30 p.m. with occasional Saturdays required
Team Meetings are held at 8 a.m. throughout the month
Starting Pay Range (DOE) Hourly position with potential to earn incentive. Typically, selected candidates are hired between the minimum and midpoint range, based on applicable experience and qualifications. $26.50 - $39.75
Equal Opportunity Employer HAPO is an equal opportunity employer that values employees and supports an organizational culture of diversity, respect and personal and professional growth.
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