Customer Service Representative
Leominsteranimalhospital, Leominster, MA, United States
Customer Service Representative page is loaded## Customer Service Representativelocations:
Leominster, MAtime type:
Full timeposted on:
Posted Yesterdayjob requisition id:
JR107741**Job Description****Leominster Animal Hospital** is looking for a **Customer Service Representative (CSR)** who is passionate about making a difference in the lives of pets *and* their people. As the first and last point of contact for our clients, our CSRs are vital to our mission of providing compassionate, high-quality veterinary care.### What We're Looking For:* Someone who **genuinely enjoys working with people**—you’ll spend your day speaking with pet owners, calming nerves, answering questions, and making connections.* A **strong communicator** who is patient, empathetic, and positive.* A team player who thrives in a busy environment and can juggle multiple tasks while keeping a smile.* Previous experience in customer service or a veterinary/medical setting is a plus, but we’re happy to train the right person with the right attitude.### Key Responsibilities:* Greet clients and patients with warmth and professionalism—in person, by phone, and via email.* Schedule appointments, manage records, and facilitate client communication with the medical team.* Handle transactions, process payments, and ensure accurate billing.* Be a calming presence and a helpful guide for clients during emotional or stressful situations.* Support a positive, collaborative culture that values kindness and teamwork.### Why You'll Love It Here:At Leominster Animal Hospital, we believe that excellent care starts at the front desk. We are a close-knit team that values humor, hard work, and heart. We take pride in supporting each other and our clients—and that energy is what makes our hospital a great place to work.**Full-time position** with competitive pay, benefits, and opportunities for growth.**If you’re a people-person who wants to make a difference in a pet’s life every single day—this is the role for you.**
Apply today and become part of the Leominster Animal Hospital family!**Current hours of operation:** Monday & Wednesday 8-7pm, Tuesday & Thursday 8-6pm, Fridays 8-5pm, some Saturdays 8-1pm.At AmeriVet, we’re committed to your growth, development, well-being, and success. We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities.Here’s what you can expect when you join our team:* Tailored development programs, mentorship, and career pathing to help you achieve your unique goals.* Competitive pay, performance bonuses, 401(k) matching, and student loan assistance to foster your financial well-being.* Health, dental, vision, life insurance, and mental health resources to support your overall well-being.* Generous paid time off and holidays, because your personal time matters.* A supportive, collaborative environment where everyone feels a sense of belonging.Please note: Any Benefits listed above apply to full-time employees.At AmeriVet, your unique skills and passion are celebrated, and every team member has the tools to thrive. Our people-focused approach is centered on helping you grow in your career while making a meaningful impact on the communities we serve. #J-18808-Ljbffr
Leominster, MAtime type:
Full timeposted on:
Posted Yesterdayjob requisition id:
JR107741**Job Description****Leominster Animal Hospital** is looking for a **Customer Service Representative (CSR)** who is passionate about making a difference in the lives of pets *and* their people. As the first and last point of contact for our clients, our CSRs are vital to our mission of providing compassionate, high-quality veterinary care.### What We're Looking For:* Someone who **genuinely enjoys working with people**—you’ll spend your day speaking with pet owners, calming nerves, answering questions, and making connections.* A **strong communicator** who is patient, empathetic, and positive.* A team player who thrives in a busy environment and can juggle multiple tasks while keeping a smile.* Previous experience in customer service or a veterinary/medical setting is a plus, but we’re happy to train the right person with the right attitude.### Key Responsibilities:* Greet clients and patients with warmth and professionalism—in person, by phone, and via email.* Schedule appointments, manage records, and facilitate client communication with the medical team.* Handle transactions, process payments, and ensure accurate billing.* Be a calming presence and a helpful guide for clients during emotional or stressful situations.* Support a positive, collaborative culture that values kindness and teamwork.### Why You'll Love It Here:At Leominster Animal Hospital, we believe that excellent care starts at the front desk. We are a close-knit team that values humor, hard work, and heart. We take pride in supporting each other and our clients—and that energy is what makes our hospital a great place to work.**Full-time position** with competitive pay, benefits, and opportunities for growth.**If you’re a people-person who wants to make a difference in a pet’s life every single day—this is the role for you.**
Apply today and become part of the Leominster Animal Hospital family!**Current hours of operation:** Monday & Wednesday 8-7pm, Tuesday & Thursday 8-6pm, Fridays 8-5pm, some Saturdays 8-1pm.At AmeriVet, we’re committed to your growth, development, well-being, and success. We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities.Here’s what you can expect when you join our team:* Tailored development programs, mentorship, and career pathing to help you achieve your unique goals.* Competitive pay, performance bonuses, 401(k) matching, and student loan assistance to foster your financial well-being.* Health, dental, vision, life insurance, and mental health resources to support your overall well-being.* Generous paid time off and holidays, because your personal time matters.* A supportive, collaborative environment where everyone feels a sense of belonging.Please note: Any Benefits listed above apply to full-time employees.At AmeriVet, your unique skills and passion are celebrated, and every team member has the tools to thrive. Our people-focused approach is centered on helping you grow in your career while making a meaningful impact on the communities we serve. #J-18808-Ljbffr