Hybrid B2B Customer Success & Order Specialist

A global engineering company in Wilmington, MA, seeks a Customer Service Representative to serve as the primary point of contact for customers, addressing inquiries and resolving concerns. The ideal candidate must have 2+ years in B2B customer service, possess exceptional communication skills, and be proficient in Microsoft Office and ERP systems. This hybrid role also involves direct order entry into Microsoft AX/Dynamics and collaboration with internal teams to ensure customer satisfaction. A range of robust benefits and a competitive salary are offered. #J-18808-Ljbffr