Financial Aid Counselor
Marymount University, Arlington, VA, United States
Job Summary
The Financial Aid Counselor provides excellent customer service and guidance to financial aid applicants and their families throughout the financial aid application process; determines eligibility within the parameters of institutional, state and federal requirements.
Direct Supervisor Director of Financial Aid
Status Full-Time, Exempt
Grade 9
Department Financial Aid
Target Weekly Hours 40
Location 2807 N Glebe (Main Campus)
Benefits Eligibility Yes
Major Duties and Responsibilities
Exercises independent judgment in the management of operational details of the financial aid process
Provide advising throughout the financial aid process to prospective, new and current students and their families
Reviews incoming financial aid applications and any supporting documentation needed to determine the accuracy of the financial and household information reported on the FAFSA
Complete assigned duties with a high degree of accuracy to ensure compliance while experiencing multiple interruptions
Exercise great attention to detail when completing assignments as errors in judgment or calculations could result in unintended consequences for the student and/or the institution such as under or over funding of a student, loss of student eligibility, audit findings, fines, damage to school’s reputation or loss of institutional eligibility
Will have the authority to recalculate and make changes to financial aid awards when a student's eligibility changes
Maintain knowledge of federal, state and institutional policies as it relates to the awarding and disbursements of federal, state and institutional aid
Assists with the oversight of the administration of both the federal and private loans. This includes the certification of private education loans, resolving issues between the university’s system and the Dept of Education. Participation in state, regional and national professional development activities to ensure a complete understanding of federal and state regulations and remain current on changes to the federal and state aid programs
Must utilize conflict resolution skill set to pacify disgruntled students and parents, helping them to understand the situation and identify potential solutions to issues
Maintain student confidentiality in accordance with FERPA regulations
On an occasional basis, travel to an off-campus meeting site to attend institutional workshops
Participates in committees under the direction of the Director of Financial Aid counselors to review Satisfactory Academic Progress (SAP) appeals, Professional Judgment requests, and academic merit scholarship appeals, as needed
May be required to work minimum evenings and weekends
Other duties as assigned by the financial aid director/associate director and/or Manager of Financial Aid Counselors
Other Duties and Assignments
Participate in admissions open houses mostly related to Graduate programs
Accounting for specific financial aid program funds and helping plan policies and procedures to address changes in student aid program regulations and the needs of students
Contact with federal, state, and private agencies, as well as educational institutions, concerning specific program responsibilities is essential
The Counselor must maintain current and thorough knowledge of Title IV regulations as they pertain to certain financial aid programs
Performs other duties as assigned
Job Requirements Education
Bachelor’s Degree and at least one to two years of experience in financial aid (or a related student services area) or the equivalent combination of education and work experience combined
Experience
Must have a thorough knowledge of available types of financial aid, scholarships and general student eligibility criteria
Familiar with financial documents and a high competency of computer skills
Proficiency in basic technology (i.e. Microsoft Office Suite: Word, Excel; Google Suites)
Ability to interpret regulations and apply appropriately
Must speak Spanish
Licenses or Certifications
None
Financial Responsibility
No direct accountability for financial transactions
Supervision
None
Special Knowledge
Must speak Spanish
Proven familiarity with Workday Student
Special Working Conditions
None
Marymount University is an equal opportunity employer. Marymount University does not discriminate on the basis of race, color, national origin, sex, age, disability, religion, sexual orientation, gender identity and expression, marital status, pregnancy, veteran status or any other protected bases under applicable federal and local laws and regulations in any of its programs or its activities, including employment and admission. The university also expressly prohibits any form of sex discrimination and sexual misconduct including sexual harassment, dating and domestic violence, rape, sexual assault, sexual exploitation and stalking in any of its programs or activities, including employment and admission. For more information, please visit: https://marymount.edu/student-life/health-wellness/title-ix-2/
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Direct Supervisor Director of Financial Aid
Status Full-Time, Exempt
Grade 9
Department Financial Aid
Target Weekly Hours 40
Location 2807 N Glebe (Main Campus)
Benefits Eligibility Yes
Major Duties and Responsibilities
Exercises independent judgment in the management of operational details of the financial aid process
Provide advising throughout the financial aid process to prospective, new and current students and their families
Reviews incoming financial aid applications and any supporting documentation needed to determine the accuracy of the financial and household information reported on the FAFSA
Complete assigned duties with a high degree of accuracy to ensure compliance while experiencing multiple interruptions
Exercise great attention to detail when completing assignments as errors in judgment or calculations could result in unintended consequences for the student and/or the institution such as under or over funding of a student, loss of student eligibility, audit findings, fines, damage to school’s reputation or loss of institutional eligibility
Will have the authority to recalculate and make changes to financial aid awards when a student's eligibility changes
Maintain knowledge of federal, state and institutional policies as it relates to the awarding and disbursements of federal, state and institutional aid
Assists with the oversight of the administration of both the federal and private loans. This includes the certification of private education loans, resolving issues between the university’s system and the Dept of Education. Participation in state, regional and national professional development activities to ensure a complete understanding of federal and state regulations and remain current on changes to the federal and state aid programs
Must utilize conflict resolution skill set to pacify disgruntled students and parents, helping them to understand the situation and identify potential solutions to issues
Maintain student confidentiality in accordance with FERPA regulations
On an occasional basis, travel to an off-campus meeting site to attend institutional workshops
Participates in committees under the direction of the Director of Financial Aid counselors to review Satisfactory Academic Progress (SAP) appeals, Professional Judgment requests, and academic merit scholarship appeals, as needed
May be required to work minimum evenings and weekends
Other duties as assigned by the financial aid director/associate director and/or Manager of Financial Aid Counselors
Other Duties and Assignments
Participate in admissions open houses mostly related to Graduate programs
Accounting for specific financial aid program funds and helping plan policies and procedures to address changes in student aid program regulations and the needs of students
Contact with federal, state, and private agencies, as well as educational institutions, concerning specific program responsibilities is essential
The Counselor must maintain current and thorough knowledge of Title IV regulations as they pertain to certain financial aid programs
Performs other duties as assigned
Job Requirements Education
Bachelor’s Degree and at least one to two years of experience in financial aid (or a related student services area) or the equivalent combination of education and work experience combined
Experience
Must have a thorough knowledge of available types of financial aid, scholarships and general student eligibility criteria
Familiar with financial documents and a high competency of computer skills
Proficiency in basic technology (i.e. Microsoft Office Suite: Word, Excel; Google Suites)
Ability to interpret regulations and apply appropriately
Must speak Spanish
Licenses or Certifications
None
Financial Responsibility
No direct accountability for financial transactions
Supervision
None
Special Knowledge
Must speak Spanish
Proven familiarity with Workday Student
Special Working Conditions
None
Marymount University is an equal opportunity employer. Marymount University does not discriminate on the basis of race, color, national origin, sex, age, disability, religion, sexual orientation, gender identity and expression, marital status, pregnancy, veteran status or any other protected bases under applicable federal and local laws and regulations in any of its programs or its activities, including employment and admission. The university also expressly prohibits any form of sex discrimination and sexual misconduct including sexual harassment, dating and domestic violence, rape, sexual assault, sexual exploitation and stalking in any of its programs or activities, including employment and admission. For more information, please visit: https://marymount.edu/student-life/health-wellness/title-ix-2/
#J-18808-Ljbffr