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Customer Service Representative

MOHR Talent, Indianapolis, IN, United States


Indianapolis, IN | $23–$25/hour | Full-Time + Benefits | Onsite

We’ve partnered with a

well-established, growing company

in the Indianapolis area seeking a

Customer Service Representative

to join their team.

This is a great opportunity for someone who enjoys being a

key point of contact , working closely with customers while supporting a fast-moving, team-oriented environment.

You’ll play a central role in helping customers navigate orders, requests, and general support needs — while collaborating internally to keep everything running smoothly.

What You’ll Be Doing:

Handle incoming customer inquiries via phone and email

Support order-related requests, updates, and general account needs

Provide clear communication around timelines, availability, and next steps

Assist with issue resolution and ensure a positive customer experience

Work cross-functionally with internal teams to support daily operations

Maintain accurate records and assist with basic reporting

What They’re Looking For:

2+ years of customer service, inside support, or similar experience

Strong communication and follow‑up skills

Comfortable in a fast‑paced, team‑driven environment

Proficiency with Microsoft Office (Excel exposure is important)

Experience with CRM systems is a plus

Why This Role:

Stable company with strong internal structure

Team-oriented environment (not a call center feel)

Opportunity to grow into broader responsibilities over time

Competitive hourly pay + full benefits

MOHR Talent is an equal-opportunity employer and complies with all applicable federal, state, and local nondiscrimination laws. We provide equal employment opportunities regardless of race, color, religion, sex, national origin, age, disability, marital status, sexual orientation, gender identity, genetic information, military/veteran status, or any other protected status. If you believe you have been discriminated against or have concerns about our compliance, please contact our Human Resources department at hr@themohrgrp.com

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