Benefits and Total Rewards Manager
Milan Laser Hair Removal, Omaha, NE, United States
Why Milan Laser Hair Removal?
Milan Laser stands as the largest and most premier laser hair removal company in the nation. We are also honored to be a recipient of the prestigious Best Places to Work In Omaha award, a testament to our commitment to excellence and exceptional culture! With 400+ current locations throughout 38+ states and plans to expand into a national brand, this is a very exciting time to join the Milan Team!
Because it’s fun and progressive.
Because, benefits.
Because, growing is good.
Position Summary The Benefits Manager & Total Rewards Manager is responsible for the strategic administration and operational leadership of Milan’s employee benefits programs. This role manages the design, delivery, and continuous improvement of health, welfare, and retirement benefits for a multi‑site workforce of approximately 2,000 employees. The Benefits Manager partners with brokers, vendors, and internal stakeholders to ensure high‑quality service delivery, cost‑effective program management, and a positive employee experience. This position leads key initiatives including annual open enrollment, vendor performance management, and benefits‑related system optimization in partnership with HRIS and payroll teams. The Benefits Manager also identifies opportunities to enhance benefits programs through data analysis, market benchmarking, and industry best practices.
The role provides leadership to a Senior Total Rewards Analyst responsible for benefits and open enrollment execution, compensation intake and analysis and ensuring strong operational coordination across total rewards programs while partnering closely with HR leadership on broader total rewards initiatives.
Full‑time | Salaried
Omaha, NE - Corporate Office
Benefits Program Strategy & Design
Lead the administration and ongoing evaluation of the company’s health & retirement benefit programs
Analyze utilization trends, market benchmarks and employee needs to recommend enhancements to plan design, cost management strategies and employee experience
Vendor Management
Manage relationships with external benefits vendors & brokers. Monitor performance, service levels, and contractual obligations while identifying opportunities to improve service delivery, cost efficient and employee support
Open Enrollment Leadership
Lead the planning and execution of the annual open enrollment process, including project management, vendor coordination, employee communications, system configuration, and post‑enrollment reconciliation
HRIS & Benefits Operations
Partner with HRIS and Payroll teams to ensure accurate benefits administration within HR Systems. Identify and resolve eligibility, deduction and file feed issues while improving processes and system efficiencies
Team Leadership
Provider leadership and direction to the Sr. TR Analyst
Ensure alignment of total rewards operations and data integrity across benefits and compensation programs
Compliance & Risk Management
Ensure compliance with applicable federal, state and location regulations including ERISA, ACA, COBRA and external vendors to maintain compliant plan administration.
Qualifications
Bachelor’s degree in human resources, business administration, finance, or related field required
Minimum of five years of progressively responsible experience with employee benefit programs and plan design (ERISA, ACA, COBRA, FMLA, HIPAA) in both health/welfare and retirement plans required
Advanced proficiency in Google Sheets or MS Excel (e.g., lookups, complex IF statements, pivot tables, etc.) required
Hands‑on regulatory and compliance expertise, including ACA reporting, validation of Form 5500 filings, and non‑discrimination testing required
Proven project management skills to plan, coordinate, and deliver total rewards initiatives (e.g., open enrollment, system implementations, etc.), including vendor and broker escalations required
Experience partnering with Payroll on year‑end true‑up processes and contribution reconciliations required
Skill in handling escalated and sensitive benefits situations required
Demonstrated work experience with HRIS systems required. Experience with Paycom preferred.
Strong analytical skills and ability to interpret data and trends required
Familiarity with federal, state, and local regulations regarding benefits required
Excellent verbal and written communication skills for documentation, reporting, vendor evaluation, and employee communications required
High level of confidentiality and integrity required
Flexibility to adapt to changing priorities in a fast‑paced environment required
Willingness to stay informed on total rewards trends and best practices required
SHRM-CP or PHR certification preferred
Benefits Include
Medical, dental, vision, disability and life insurance within 30 days
Unlimited PTO – work with your manager and take time as needed
6 Paid holidays
$50 cellphone stipend paid out monthly
401k retirement plan with vested 4% employer match after 90 days
Career advancement opportunities + Culture/environment
Employees and their spouse or legal partner receive free laser hair removal services
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned.
We are deeply committed to attracting talented team members in the US from all backgrounds regardless of race, age, gender, ethnicity, religion, sexual orientation, disability status, or nationality. However, at this time, we are not sponsoring any Visas.
Equal Opportunity Employer
#J-18808-Ljbffr
Because it’s fun and progressive.
Because, benefits.
Because, growing is good.
Position Summary The Benefits Manager & Total Rewards Manager is responsible for the strategic administration and operational leadership of Milan’s employee benefits programs. This role manages the design, delivery, and continuous improvement of health, welfare, and retirement benefits for a multi‑site workforce of approximately 2,000 employees. The Benefits Manager partners with brokers, vendors, and internal stakeholders to ensure high‑quality service delivery, cost‑effective program management, and a positive employee experience. This position leads key initiatives including annual open enrollment, vendor performance management, and benefits‑related system optimization in partnership with HRIS and payroll teams. The Benefits Manager also identifies opportunities to enhance benefits programs through data analysis, market benchmarking, and industry best practices.
The role provides leadership to a Senior Total Rewards Analyst responsible for benefits and open enrollment execution, compensation intake and analysis and ensuring strong operational coordination across total rewards programs while partnering closely with HR leadership on broader total rewards initiatives.
Full‑time | Salaried
Omaha, NE - Corporate Office
Benefits Program Strategy & Design
Lead the administration and ongoing evaluation of the company’s health & retirement benefit programs
Analyze utilization trends, market benchmarks and employee needs to recommend enhancements to plan design, cost management strategies and employee experience
Vendor Management
Manage relationships with external benefits vendors & brokers. Monitor performance, service levels, and contractual obligations while identifying opportunities to improve service delivery, cost efficient and employee support
Open Enrollment Leadership
Lead the planning and execution of the annual open enrollment process, including project management, vendor coordination, employee communications, system configuration, and post‑enrollment reconciliation
HRIS & Benefits Operations
Partner with HRIS and Payroll teams to ensure accurate benefits administration within HR Systems. Identify and resolve eligibility, deduction and file feed issues while improving processes and system efficiencies
Team Leadership
Provider leadership and direction to the Sr. TR Analyst
Ensure alignment of total rewards operations and data integrity across benefits and compensation programs
Compliance & Risk Management
Ensure compliance with applicable federal, state and location regulations including ERISA, ACA, COBRA and external vendors to maintain compliant plan administration.
Qualifications
Bachelor’s degree in human resources, business administration, finance, or related field required
Minimum of five years of progressively responsible experience with employee benefit programs and plan design (ERISA, ACA, COBRA, FMLA, HIPAA) in both health/welfare and retirement plans required
Advanced proficiency in Google Sheets or MS Excel (e.g., lookups, complex IF statements, pivot tables, etc.) required
Hands‑on regulatory and compliance expertise, including ACA reporting, validation of Form 5500 filings, and non‑discrimination testing required
Proven project management skills to plan, coordinate, and deliver total rewards initiatives (e.g., open enrollment, system implementations, etc.), including vendor and broker escalations required
Experience partnering with Payroll on year‑end true‑up processes and contribution reconciliations required
Skill in handling escalated and sensitive benefits situations required
Demonstrated work experience with HRIS systems required. Experience with Paycom preferred.
Strong analytical skills and ability to interpret data and trends required
Familiarity with federal, state, and local regulations regarding benefits required
Excellent verbal and written communication skills for documentation, reporting, vendor evaluation, and employee communications required
High level of confidentiality and integrity required
Flexibility to adapt to changing priorities in a fast‑paced environment required
Willingness to stay informed on total rewards trends and best practices required
SHRM-CP or PHR certification preferred
Benefits Include
Medical, dental, vision, disability and life insurance within 30 days
Unlimited PTO – work with your manager and take time as needed
6 Paid holidays
$50 cellphone stipend paid out monthly
401k retirement plan with vested 4% employer match after 90 days
Career advancement opportunities + Culture/environment
Employees and their spouse or legal partner receive free laser hair removal services
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned.
We are deeply committed to attracting talented team members in the US from all backgrounds regardless of race, age, gender, ethnicity, religion, sexual orientation, disability status, or nationality. However, at this time, we are not sponsoring any Visas.
Equal Opportunity Employer
#J-18808-Ljbffr