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Employee Relations Partner

0100 Mass General Brigham Incorporated, Belmont, CA, United States


Employee Relations Specialist Boston, Massachusetts

Job Summary Responsible for advising managers and HR Business Partners regarding employee and/or labor relations situations and the interpretation of personnel policies, labor contracts, and state/federal employment laws. The ERLR Partner provides comprehensive employee and labor relations consultation, conducts investigations, presents findings and recommendations, supports collective bargaining negotiations, and develops positive relationships with staff, leadership, and union representatives.

Essential Functions

Provides guidance and support related to employee and labor relations including policy and contract interpretation and implementation, performance management, corrective action, employment terminations (including reduction in force), appeal/grievance process, and conflict resolution.

Addresses concerns from workforce members that impact employee experience, conducts confidential investigations, prepares and presents reports, and consults on action plan implementation.

Partners with the MGB ERLR COE and OGC on complex ERLR cases, demand letters, collective bargaining negotiations, labor arbitrations, and other proceedings as necessary.

In partnership with the ERLR COE, consults with business leaders to maintain positive employee relations, assists with climate surveys, and develops action plans to address issues.

Manages ADA, religious, and pregnancy accommodation requests using HR case management system and conducts interactive dialogue processes with relevant stakeholders.

Uses workforce dashboards to identify gaps, themes, trends, and root causes impacting staff engagement, retention, performance, service delivery, and organizational strategy.

Qualifications Education

Bachelor's Degree Related Field of Study required

Experience can be accepted in lieu of a degree

Experience

3-5 years Employee Relations/Labor Relations or Human Resources Business Partner Level role or equivalent experience required

Knowledge, Skills and Abilities

Action Oriented – Taking on new opportunities and tackling challenges with urgency, high energy, and enthusiasm.

Collaborates – Building partnerships and working collaboratively with others to meet shared objectives.

Communicates Effectively – Developing and delivering multi‑mode communications that convey a clear understanding of the unique needs of different audiences.

Customer Focus – Building strong customer relationships and delivering customer‑centric solutions.

Manages Conflict – Handling conflict situations effectively, with a minimum of noise.

Situational Adaptability – Adopting an approach and demeanor in real time to match the shifting demands of different situations.

Values Differences – Recognizing the value that different perspectives and cultures bring to an organization.

Additional Job Details Remote Type:

Hybrid

Work Location:

115 Mill Street

Scheduled Weekly Hours:

40

Employee Type:

Regular

Work Shift:

Day (United States of America)

Pay Range:

$63,648.00 - $90,750.40/Annual

Grade:

6

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings. Our base pay is determined by a comprehensive review of your skills, experience, education, certifications, and other factors. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums, bonuses, and recognition programs to support your growth.

EEO Statement Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will provide reasonable accommodations for applicants with disabilities during the application and interview process and for essential job functions. Applicants requiring accommodations may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework Our competency framework defines effective leadership by specifying critical behaviors at each job level. It comprises ten competencies (half People‑Focused, half Performance‑Focused) and is used for performance evaluation, hiring decisions, development planning, and talent pipeline creation.

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