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Benefits Specialist

Heritage Golf Group, Herndon, VA, United States


Heritage Golf Group is seeking a detail-oriented and service-driven

Benefits Specialist

to support the day-to-day administration of our employee benefits programs across a multi-state organization. This role will partner closely with the Senior Director, Payroll & Benefits to ensure accurate, compliant, and timely delivery of benefits services to our team members.

The ideal candidate is highly organized, responsive, and comfortable managing multiple priorities while providing exceptional employee support. This position plays a key role in maintaining the integrity of our benefits programs and enhancing the overall employee experience.

Key Responsibilities:

Benefits Administration

Support the administration of all employee benefit programs, including medical, dental, vision, life, disability, HSA/FSA, and voluntary benefits

Assist with COBRA administration and ensure timely and accurate processing of qualifying events

Coordinate and process qualified life events (QLEs) and employee benefit changes

Support 401(k) plan administration, including eligibility tracking, enrollments, and employee inquiries

Leave of Absence Management

Assist in administering FMLA, state leaves, and other leave programs, ensuring compliance with federal and state regulations

Partner with employees and managers to support leave requests and documentation

Support planning and execution of annual Open Enrollment, including system setup, employee communications, and issue resolution

Assist in developing employee-facing materials and responding to benefit-related questions

Compliance & Reporting

Assist with ACA reporting and compliance activities

Support audits, reconciliations, and monthly benefits billing processes to ensure accuracy

Maintain accurate benefits data within HRIS and vendor systems

Employee Support

Serve as a primary point of contact for employee benefit inquiries, providing timely and clear guidance

Partner with HR and payroll teams to resolve discrepancies and ensure a seamless employee experience

Qualifications

2–5+ years of experience in benefits administration or HR support role

Working knowledge of benefits programs (medical, dental, vision, 401k, COBRA, FMLA, ACA)

Strong attention to detail and ability to manage confidential information

Excellent organizational and time management skills

Strong communication skills with a customer-service mindset

Experience with HRIS systems (ADP, UKG, or similar) preferred; experience with ADP Workforce Now is a plus

Intermediate Excel skills (reconciliations, tracking, basic reporting)

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