Collections Specialist
Visionaire Partners, New York, NY, United States
We are seeking a detail-oriented Collections Specialist/Analyst to join our team. In this role, you will manage a portfolio of commercial (B2B) accounts and serve as the main point of contact for customers with past-due balances.
This is a 6-month contract position in Atlanta, and the team is working remotely. You must be able to start within 1 week from offer.
RESPONSIBILITIES:
Conduct outbound outreach to B2B customers with past-due balances, negotiate payment terms, and ensure commitments are met. Research and resolve billing discrepancies, missing POs, and delivery issues, coordinating with internal teams to remove payment barriers. Monitor aging accounts, assess risk, implement collection actions, and place accounts on credit hold as needed. Prepare accounts for legal escalation or lien action, including tracking deadlines and organizing required documentation. Maintain accurate, timely, and legally defensible records of all collection activity in ERP and credit systems. This is a tremendous opportunity to work within a great enterprise environment! Enjoy a casual dress code, dynamic and high-energy team members, and the ability to learn and execute business skills from a leader in their industry. Visionaire Partners offers all full-time W2 contractors a comprehensive benefits package for the contractor, their spouses/domestic partners, and dependents. Options include 401k with up to 4% match, medical, dental, vision, life insurance, short and long-term disability, critical illness, hospital indemnity, accident coverage, and both Medical and Dependent Care Flexible Spending Accounts. REQUIRED SKILLS:
1+ year in a Customer Service role 1+ year of experience in account collections or a related role, with exposure to AR/Credit systems Experience working in Excel (VLOOKUPs, Pivot tables) Must be authorized to work in the U.S./Sponsorships are not available.
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Conduct outbound outreach to B2B customers with past-due balances, negotiate payment terms, and ensure commitments are met. Research and resolve billing discrepancies, missing POs, and delivery issues, coordinating with internal teams to remove payment barriers. Monitor aging accounts, assess risk, implement collection actions, and place accounts on credit hold as needed. Prepare accounts for legal escalation or lien action, including tracking deadlines and organizing required documentation. Maintain accurate, timely, and legally defensible records of all collection activity in ERP and credit systems. This is a tremendous opportunity to work within a great enterprise environment! Enjoy a casual dress code, dynamic and high-energy team members, and the ability to learn and execute business skills from a leader in their industry. Visionaire Partners offers all full-time W2 contractors a comprehensive benefits package for the contractor, their spouses/domestic partners, and dependents. Options include 401k with up to 4% match, medical, dental, vision, life insurance, short and long-term disability, critical illness, hospital indemnity, accident coverage, and both Medical and Dependent Care Flexible Spending Accounts. REQUIRED SKILLS:
1+ year in a Customer Service role 1+ year of experience in account collections or a related role, with exposure to AR/Credit systems Experience working in Excel (VLOOKUPs, Pivot tables) Must be authorized to work in the U.S./Sponsorships are not available.
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