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Customer Service Representative

TEKsystems, Arizona City, AZ, United States


Overview Customer service representative working in a call center environment.

Handling inbound calls and some follow up calls.

Answers calls and questions on prior authorization, general questions and some confidential information.

Great customer service with high level attention to detail. Entering information accurately.

Measured on Quality and Accuracy might range from 50-100 calls a day depending on complexity.

Utilize multiple systems and programs to track information and update communication with customers.

Skills

Call center

Customer service

Microsoft Office

Data entry

Top Skills Details

Call center

Customer service

Microsoft Office

Data entry

Additional Skills & Qualifications

1 year of call center experience

Tenure of 1 year in jobs

Experience Level Entry Level

Job Type & Location This is a Contract to Hire position based out of Mesa, AZ.

Pay and Benefits

Pay range: $21.00 - $21.00/hr

Benefits may include:

Medical, dental & vision

Critical Illness, Accident, and Hospital

401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available

Life Insurance (Voluntary Life & AD&D for the employee and dependents)

Short and long-term disability

Health Spending Account (HSA)

Transportation benefits

Employee Assistance Program

Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type This is a fully onsite position in Mesa, AZ.

Application Deadline This position is anticipated to close on Apr 12, 2026.

Equal Opportunity Employer Statement The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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