Financial Aid Advisor - on campus
Universal Technical Institute, Inc., Exton, PA, United States
Overview
Location: On-site at our Exton, PA campus (no hybrid or remote option)
Position: Financial Aid Advisor
Hours: Monday - Friday, with the occasional Saturday as needed
Pay Range: $19 - $22/hr + full benefits
Are you passionate about helping students navigate their financial future and making a real impact on their educational journey? We are seeking a
Financial Aid Advisor
for our Exton, PA campus— a key, student-facing role within our Financial Aid department.
This is an excellent entry-level opportunity for individuals who are
detail-oriented, compassionate, fast learners , and able to thrive in a
fast-paced, customer-focused environment .
Recent college graduates with strong learning agility and candidates from customer service, hospitality, financial services and retail/restaurant leadership are encouraged to apply.
No prior financial aid experience required —full paid training is provided.
What We Offer
$19 - $22/hr, based on experience
Paid Training
Tuition Waiver: tuition waiver for you and eligible dependents (UTI and Concorde programs)
Paid Time Off: vacation, sick, flexible PTO, and holiday pay
Retirement Matching
Paid Parental Leave: 4 weeks of paid leave for birthing and non-birthing parents
Insurance Coverage: competitive medical, dental, and vision plans
Pet Insurance: through ASPCA
Health Plan Enrollment begins the first of the month after one full month of employment
Responsibilities
Guide the Way: support students through every step of the financial aid process, ensuring they have everything they need to succeed.
Deliver Excellence: provide exceptional service with compassion, clarity, and efficiency, helping students overcome any financial hurdles.
Solve Problems: identify and address barriers to starting or continuing school with creative and effective solutions.
Educate and Empower: explain federal aid, FAFSA, scholarships, and more to help students make informed financial decisions.
Collaborate for Success: work closely with Admissions, Student Services, and other teams to enhance student satisfaction and success.
Qualifications Experience / Education
Education: high school diploma or GED required; some college coursework preferred.
Experience: at least 1 year customer service; at least 1 year in Financial Aid ideal.
Title IV programs: some knowledge ideal.
Skills
Strong customer service and communication skills (phone-based role)
Ability to de-escalate challenging conversations with professionalism
High attention to detail and strong organizational habits
Comfort discussing finances and sensitive personal information
Proficiency in Microsoft Word, Excel, and SharePoint.
About Us It’s all about reputation. 60 years of experience, trusted by 35+ industry-leading brands, 16 campuses, and 16 technical programs. But it’s not all about the numbers. Here at
Universal Technical Institute
and its family of schools, we care about you. We care about making a change in the lives of our employees and our students. We’re on a mission to expand our reach and increase our impact, one life at a time, and that starts with yours. Come and be a part of our legacy!
#J-18808-Ljbffr
Position: Financial Aid Advisor
Hours: Monday - Friday, with the occasional Saturday as needed
Pay Range: $19 - $22/hr + full benefits
Are you passionate about helping students navigate their financial future and making a real impact on their educational journey? We are seeking a
Financial Aid Advisor
for our Exton, PA campus— a key, student-facing role within our Financial Aid department.
This is an excellent entry-level opportunity for individuals who are
detail-oriented, compassionate, fast learners , and able to thrive in a
fast-paced, customer-focused environment .
Recent college graduates with strong learning agility and candidates from customer service, hospitality, financial services and retail/restaurant leadership are encouraged to apply.
No prior financial aid experience required —full paid training is provided.
What We Offer
$19 - $22/hr, based on experience
Paid Training
Tuition Waiver: tuition waiver for you and eligible dependents (UTI and Concorde programs)
Paid Time Off: vacation, sick, flexible PTO, and holiday pay
Retirement Matching
Paid Parental Leave: 4 weeks of paid leave for birthing and non-birthing parents
Insurance Coverage: competitive medical, dental, and vision plans
Pet Insurance: through ASPCA
Health Plan Enrollment begins the first of the month after one full month of employment
Responsibilities
Guide the Way: support students through every step of the financial aid process, ensuring they have everything they need to succeed.
Deliver Excellence: provide exceptional service with compassion, clarity, and efficiency, helping students overcome any financial hurdles.
Solve Problems: identify and address barriers to starting or continuing school with creative and effective solutions.
Educate and Empower: explain federal aid, FAFSA, scholarships, and more to help students make informed financial decisions.
Collaborate for Success: work closely with Admissions, Student Services, and other teams to enhance student satisfaction and success.
Qualifications Experience / Education
Education: high school diploma or GED required; some college coursework preferred.
Experience: at least 1 year customer service; at least 1 year in Financial Aid ideal.
Title IV programs: some knowledge ideal.
Skills
Strong customer service and communication skills (phone-based role)
Ability to de-escalate challenging conversations with professionalism
High attention to detail and strong organizational habits
Comfort discussing finances and sensitive personal information
Proficiency in Microsoft Word, Excel, and SharePoint.
About Us It’s all about reputation. 60 years of experience, trusted by 35+ industry-leading brands, 16 campuses, and 16 technical programs. But it’s not all about the numbers. Here at
Universal Technical Institute
and its family of schools, we care about you. We care about making a change in the lives of our employees and our students. We’re on a mission to expand our reach and increase our impact, one life at a time, and that starts with yours. Come and be a part of our legacy!
#J-18808-Ljbffr