Total Rewards Specialist II
Din Tai Fung North America, Arcadia, CA, United States
The base salary or hourly wage range for this role will vary based on multiple factors, including but not limited to prior experience, relevant expertise, current business needs, and market factors. Range is not inclusive of potential bonus or benefits. Your recruiter can share more information about the salary range and other factors during the hiring process.
DIN TAI FUNG RESTAURANTS Job Title: Total Rewards Specialist II Compensation: $135,000 - $165,000 Annual Salary Location: Hybrid, Din Tai Fung - Corporate Office in Arcadia, California
About Us Din Tai Fung (DTF) is a globally celebrated, family-owned restaurant brand founded in 1972 and internationally renowned for its iconic Xiao Long Bao. With more than 170 locations across 13 countries including 20 in North America. DTF is Michelin‑recognized and admired for its uncompromising quality, authentic flavors, and warm, gracious hospitality. Each location delivers an elevated yet inviting cultural dining experience designed to delight guests on any occasion.
Benefits and Perks
Competitive Pay & Benefits
Employer Contribution for individuals and eligible dependents' medical insurance
Dental, Vision, and Life Insurance
Health Savings Account (HSA)
Commuter Spending Accounts
401(k) Plan with company match
Employee Assistance Program
Discounts through BenefitHub
Employee Meal Discounts
Paid Time Off (PTO) to support work‑life balance (accrued based on length of service)
Paid Sick Leave (PSL) to care for your health or loved ones
Quarterly Wellness Days - extra time off to recharge every season
Bonus Eligible
Opportunities for growth; we love promoting within
About The Role The Total Rewards Specialist II is responsible for administering, executing, and continuously improving Din Tai Fung’s total rewards programs, including compensation, incentives, and benefits. This role partners closely with People & Culture, Finance, People Technology, and external vendors to ensure programs are compliant, competitive, and clearly understood by team members and leaders. The Specialist plays a critical role in translating Total Rewards strategy into day‑to‑day execution by supporting performance cycles, incentive programs, job architecture, pay equity analyses, and rewards‑related education. This role ensures operational excellence, data integrity, and consistent program delivery while providing insights and recommendations to the Total Rewards Leader to support business objectives and talent engagement.
Responsibilities Incentive & Program Administration
Administer short- and long-term incentive programs, including processing changes, tracking eligibility, and supporting payouts.
Administer relocation programs and manage vendor relationships.
Support annual and off-cycle performance and compensation cycles through reporting, data validation and system updates.
Maintain compensation modules in the HRM/People Technology system to ensure data accuracy and reporting integrity.
Conduct annual pay equity analyses annually and prepare summary reports for leadership.
Generate regular reporting and metrics to support decision-making and program effectiveness.
Partner with HRBPs, Finance, and department leaders to ensure programs are executed consistently and understood across the organization.
Process Improvement & Auditing
Ensure compliance with FLSA and compensation policies.
Conduct periodic audits of rewards programs to ensure compliance with policies and legal requirements.
Identify opportunities for process improvements in compensation, incentive, and benefits administration.
Recommend enhancements to programs and processes based on audit results, trends, and industry best practices.
Job Architecture & Pay Structure Maintenance
Maintain job descriptions for Restaurant Support Center roles and ensure accuracy of responsibilities, duties, and requirements.
Support job evaluations and market analysis to ensure internal equity and external competitiveness.
Maintain pay structure documentation, and support updates as business needs evolve.
Recommend enhancements based on audit findings, trends, and industry best practices.
SOPs, Training & Education
Develop and maintain standard operating procedures (SOPs) for total rewards processes.
Create and facilitate education sessions for team members and leaders on compensation, incentives, and benefits programs.
Benefits & Other Total Rewards Support
Assist with benefits administration, including executive physicals, deferred compensation, and other specialty programs.
Support severance processes by calculating costs, preparing communications, and coordinating with vendors.
Job Requirements
Bachelor’s degree in Human Resources, Business, Finance, or a related field
3+ years of experience in Total Rewards, Compensation, and/or Benefits
Experience working with HRIS platforms
Strong analytical skills with the ability to interpret and apply data to support decision-making
High attention to detail and accuracy
Clear, concise, and effective written and verbal communication skills
Ability to collaborate cross-functionally and build strong professional relationships
Preferred Requirements
WorldatWork Certified Compensation Professional (CCP) Certification
Essential Functions
Ability to sit/stand at a computer for extended periods
Ability to travel occasionally to restaurant locations
NOTE: This job description in no way states or implies that these are the only duties to be performed by the employee occupying the position. Employees will be required to perform any other job‑related duties assigned by their supervisor.
Equal Opportunity Employer Din Tai Fung is an E‑Verify and Equal Opportunity Employer and complies with the Fair Chance Initiative.
Din Tai Fung is an Equal Employment Opportunity Employer – M/F/D/V. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
As part of our hiring process, Din Tai Fung uses E‑Verify to confirm employment eligibility for all newly hired employees. E‑Verify is an internet‑based system that allows employers to compare information from an employee's Form I‑9 to the U.S. Department of Homeland Security and Social Security Administration records. This verification confirms an employee’s eligibility to work in the United States. Din Tai Fung complies fully with all Equal Employment Opportunity laws, ensuring no discrimination based on national origin or citizenship status. Din Tai Fung is committed to employing only individuals who are authorized to work in the United States and who comply with applicable immigration and employment law. As a condition of employment, every individual must provide satisfactory evidence of their identity and legal authority to work in the United States. If the employee cannot verify their right to work in the United States within the time permitted by laws, the Company will be required to terminate their employment immediately. To learn more about E‑Verify, please visit: https://www.e‑verify.gov/employees.
Applicants must be 18 years or older.
U.S. Employment Eligibility In the United States, Din Tai Fung North America participates in E‑Verify to confirm work authorization for all new hires. To learn more, please visit: https://www.e‑verify.gov/employees.
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DIN TAI FUNG RESTAURANTS Job Title: Total Rewards Specialist II Compensation: $135,000 - $165,000 Annual Salary Location: Hybrid, Din Tai Fung - Corporate Office in Arcadia, California
About Us Din Tai Fung (DTF) is a globally celebrated, family-owned restaurant brand founded in 1972 and internationally renowned for its iconic Xiao Long Bao. With more than 170 locations across 13 countries including 20 in North America. DTF is Michelin‑recognized and admired for its uncompromising quality, authentic flavors, and warm, gracious hospitality. Each location delivers an elevated yet inviting cultural dining experience designed to delight guests on any occasion.
Benefits and Perks
Competitive Pay & Benefits
Employer Contribution for individuals and eligible dependents' medical insurance
Dental, Vision, and Life Insurance
Health Savings Account (HSA)
Commuter Spending Accounts
401(k) Plan with company match
Employee Assistance Program
Discounts through BenefitHub
Employee Meal Discounts
Paid Time Off (PTO) to support work‑life balance (accrued based on length of service)
Paid Sick Leave (PSL) to care for your health or loved ones
Quarterly Wellness Days - extra time off to recharge every season
Bonus Eligible
Opportunities for growth; we love promoting within
About The Role The Total Rewards Specialist II is responsible for administering, executing, and continuously improving Din Tai Fung’s total rewards programs, including compensation, incentives, and benefits. This role partners closely with People & Culture, Finance, People Technology, and external vendors to ensure programs are compliant, competitive, and clearly understood by team members and leaders. The Specialist plays a critical role in translating Total Rewards strategy into day‑to‑day execution by supporting performance cycles, incentive programs, job architecture, pay equity analyses, and rewards‑related education. This role ensures operational excellence, data integrity, and consistent program delivery while providing insights and recommendations to the Total Rewards Leader to support business objectives and talent engagement.
Responsibilities Incentive & Program Administration
Administer short- and long-term incentive programs, including processing changes, tracking eligibility, and supporting payouts.
Administer relocation programs and manage vendor relationships.
Support annual and off-cycle performance and compensation cycles through reporting, data validation and system updates.
Maintain compensation modules in the HRM/People Technology system to ensure data accuracy and reporting integrity.
Conduct annual pay equity analyses annually and prepare summary reports for leadership.
Generate regular reporting and metrics to support decision-making and program effectiveness.
Partner with HRBPs, Finance, and department leaders to ensure programs are executed consistently and understood across the organization.
Process Improvement & Auditing
Ensure compliance with FLSA and compensation policies.
Conduct periodic audits of rewards programs to ensure compliance with policies and legal requirements.
Identify opportunities for process improvements in compensation, incentive, and benefits administration.
Recommend enhancements to programs and processes based on audit results, trends, and industry best practices.
Job Architecture & Pay Structure Maintenance
Maintain job descriptions for Restaurant Support Center roles and ensure accuracy of responsibilities, duties, and requirements.
Support job evaluations and market analysis to ensure internal equity and external competitiveness.
Maintain pay structure documentation, and support updates as business needs evolve.
Recommend enhancements based on audit findings, trends, and industry best practices.
SOPs, Training & Education
Develop and maintain standard operating procedures (SOPs) for total rewards processes.
Create and facilitate education sessions for team members and leaders on compensation, incentives, and benefits programs.
Benefits & Other Total Rewards Support
Assist with benefits administration, including executive physicals, deferred compensation, and other specialty programs.
Support severance processes by calculating costs, preparing communications, and coordinating with vendors.
Job Requirements
Bachelor’s degree in Human Resources, Business, Finance, or a related field
3+ years of experience in Total Rewards, Compensation, and/or Benefits
Experience working with HRIS platforms
Strong analytical skills with the ability to interpret and apply data to support decision-making
High attention to detail and accuracy
Clear, concise, and effective written and verbal communication skills
Ability to collaborate cross-functionally and build strong professional relationships
Preferred Requirements
WorldatWork Certified Compensation Professional (CCP) Certification
Essential Functions
Ability to sit/stand at a computer for extended periods
Ability to travel occasionally to restaurant locations
NOTE: This job description in no way states or implies that these are the only duties to be performed by the employee occupying the position. Employees will be required to perform any other job‑related duties assigned by their supervisor.
Equal Opportunity Employer Din Tai Fung is an E‑Verify and Equal Opportunity Employer and complies with the Fair Chance Initiative.
Din Tai Fung is an Equal Employment Opportunity Employer – M/F/D/V. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
As part of our hiring process, Din Tai Fung uses E‑Verify to confirm employment eligibility for all newly hired employees. E‑Verify is an internet‑based system that allows employers to compare information from an employee's Form I‑9 to the U.S. Department of Homeland Security and Social Security Administration records. This verification confirms an employee’s eligibility to work in the United States. Din Tai Fung complies fully with all Equal Employment Opportunity laws, ensuring no discrimination based on national origin or citizenship status. Din Tai Fung is committed to employing only individuals who are authorized to work in the United States and who comply with applicable immigration and employment law. As a condition of employment, every individual must provide satisfactory evidence of their identity and legal authority to work in the United States. If the employee cannot verify their right to work in the United States within the time permitted by laws, the Company will be required to terminate their employment immediately. To learn more about E‑Verify, please visit: https://www.e‑verify.gov/employees.
Applicants must be 18 years or older.
U.S. Employment Eligibility In the United States, Din Tai Fung North America participates in E‑Verify to confirm work authorization for all new hires. To learn more, please visit: https://www.e‑verify.gov/employees.
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