Account Manager, United States (REMOTE)

Overview The U.S. Pharmacopeial Convention (USP) is an independent scientific organization that collaborates with the world’s leading health and science experts to develop rigorous quality standards for medicines, dietary supplements, and food ingredients. At USP, we believe that scientific excellence is driven by a commitment to fairness, integrity, and global collaboration. This belief is embedded in our core value of Passion for Quality and is demonstrated through the contributions of more than 1,300 professionals across twenty global locations, working to strengthen the supply of safe, high-quality medicines worldwide. At USP, we value inclusive scientific collaboration and recognize that attracting diverse expertise strengthens our ability to develop trusted public health standards. We foster an organizational culture that supports equitable access to mentorship, professional development, and leadership opportunities. Our partnerships, standards, and research reflect our belief that ensuring broad participation in scientific leadership results in stronger, more impactful outcomes for global health. USP is proud to be an equal employment opportunity employer (EEOE) and is committed to ensuring fair, merit-based selection processes that enable the best scientific minds—regardless of background—to contribute to advancing public health solutions worldwide. We provide reasonable accommodations to individuals with disabilities and uphold policies that create an inclusive and collaborative work environment. Responsibilities The Account Manager, United States is responsible for leading the execution of the commercial strategy for USP portfolio of standards and materials in a United States territory. This is an important, non-supervisory role focused on driving revenue growth, expanding market presence, and accelerating USP’s impact across the pharmaceutical industry in the United States. Meet revenues and units growth annual targets in the assigned territory. Foster customer relationships at all levels and collaborate with internal USP functions (Technical and Customer Service, Marketing, Regulatory and Scientific Affairs) to deliver unmatched customer experiences. Conduct regular account management and business development visits, follow up on business leads, and pursue lead generation activities. Lead creation and execution of account plans to position USP portfolio of standards for long-term growth. Identify, understand, and support resolution of key quality challenges faced by developers and manufacturers of pharmaceutical drugs. Maintain self-motivation and results-driven work ethic; collaborate to strengthen customer relationships and expand the pharmaceutical industry network. Grow career and develop as a future commercial leader with a focus on opening new doors and creating opportunities. This is a remote position requiring 60% domestic travel. Position in the mid-west (Minneapolis, Chicago preferred) or West Coast (Los Angeles preferred). Who USP is Looking For The successful candidate will have a demonstrated commitment to our mission and inclusive practices, with the following competencies and experience: Bachelor’s degree in a life sciences discipline (preferably analytical chemistry, chemistry) with a minimum of 5 years’ professional experience in the life sciences industry. At least 3 years of experience as an account manager in the life sciences industry, with a track record of meeting sales targets. Proven experience selling products or services to pharma and biopharma accounts (PD labs and QC labs target functions). Familiarity with pharmaceutical drugs manufacturing, Quality Assurance, Quality Control and clinical development processes. Strong problem-solving skills with a customer-centric approach. Bias to action and results-driven with a track record of successful outcomes. Excellent interpersonal, presentation, and communications skills. Excellent relationship-building skills with customers. Strong time management, multi-tasking, and organizational skills. Accountability and ownership of work. Strong verbal and written communication skills. Self-motivated and able to work in a fast-paced, multi-task environment. Proficiency with Microsoft Office, data analytics platforms (e.g., Tableau) and CRM (e.g., Salesforce). Ability and desire to work well with diverse employees and customers in a cooperative and friendly manner. Additional Desired Preferences Master’s degree preferred in either business or science with an MBA; education and training in pharmaceutical sciences and business is highly desired. Ability to gain customer confidence and build long-term relationships. Ability to listen and gather customer/stakeholder insights and respond with creative solutions. Team player who is self-motivated with strong interpersonal skills and works well in a collaborative entrepreneurial environment. Strong project management and communication skills. Experience with regulatory, quality assurance or GMP background. Existing relationships with decision makers in the pharmaceutical markets preferred, including manufacturers, trade associations and/or retailers. Supervisory Responsibilities None, this is an individual contributor role. Benefits USP provides benefits to protect yourself and your family today and tomorrow. From company-paid time off and comprehensive healthcare options to retirement savings, you can have peace of mind that your personal and financial well-being is protected. Compensation Base Salary Range: USD 99,000.00 – 127,500.00 annually. Target Annual Bonus: varies based on level of role. Individual compensation packages are based on factors such as skill set, experience, qualifications, equity, and other job-related reasons. Note: USP does not accept unsolicited resumes from 3rd party recruitment agencies and is not responsible for fees from recruiters or other agencies except under specific written agreement with USP. Equal Opportunity Employer Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr