CS Ops Leader — Scale & Customer Growth

A leading cloud-based platform company is seeking a Manager for Customer Success Operations to oversee operational programs critical for supporting customer growth. The ideal candidate should have over 7 years of experience in a SaaS environment and expertise in operational excellence and analytical skills. This role focuses on driving accountability and ensuring seamless customer experiences as the team scales. You will lead a team, set performance benchmarks, and implement process improvements to support a growing customer base. #J-18808-Ljbffr