Global Business Development
Northampton Business Directory, Northampton, MA, United States
Job Description
Unfortunately, we are unable to provide visa sponsorship for this role.
The Role As a Global Business Development, you will play a key role in promoting and selling our core services across international markets. You will be responsible for generating, nurturing, and converting enquiries to drive growth in analytical testing, training and membership services. With a strong focus on customer experience, you will support clients in understanding the full value of our products and services and tailor solutions to meet their needs.
Main duties
Build, develop and maintain strong relationships with existing clients while actively identifying and engaging potential new customers globally
Promote and sell all analytical and performance testing services, ensuring clients understand the full breadth and benefits of our offering
Cross‑sell training, membership and other services, including delivering presentations where required
Understand customer needs, provide tailored solutions and resolve any issues promptly and professionally
Maintain ongoing communication with prospective clients to drive continued engagement and sales growth
Respond to incoming web enquiries and follow up effectively to maximise conversion
Identify innovative approaches to meeting customer needs and addressing market opportunities
Track, manage and convert leads through the CRM system, ensuring data accuracy and visibility
Prepare and update all administrative records, including sales trackers, CRM entries, follow‑up actions and meeting notes
Consistently achieve or exceed monthly sales targets
Identify new sectors or industries that present growth opportunities for the business
Ensure all sales activity is documented accurately, including visit reports and follow‑up actions
Represent the business at industry events, exhibitions and conferences
Provide occasional support on overdue accounts and payment follow‑up
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The Role As a Global Business Development, you will play a key role in promoting and selling our core services across international markets. You will be responsible for generating, nurturing, and converting enquiries to drive growth in analytical testing, training and membership services. With a strong focus on customer experience, you will support clients in understanding the full value of our products and services and tailor solutions to meet their needs.
Main duties
Build, develop and maintain strong relationships with existing clients while actively identifying and engaging potential new customers globally
Promote and sell all analytical and performance testing services, ensuring clients understand the full breadth and benefits of our offering
Cross‑sell training, membership and other services, including delivering presentations where required
Understand customer needs, provide tailored solutions and resolve any issues promptly and professionally
Maintain ongoing communication with prospective clients to drive continued engagement and sales growth
Respond to incoming web enquiries and follow up effectively to maximise conversion
Identify innovative approaches to meeting customer needs and addressing market opportunities
Track, manage and convert leads through the CRM system, ensuring data accuracy and visibility
Prepare and update all administrative records, including sales trackers, CRM entries, follow‑up actions and meeting notes
Consistently achieve or exceed monthly sales targets
Identify new sectors or industries that present growth opportunities for the business
Ensure all sales activity is documented accurately, including visit reports and follow‑up actions
Represent the business at industry events, exhibitions and conferences
Provide occasional support on overdue accounts and payment follow‑up
#J-18808-Ljbffr