Director of Diversity, Equity, Inclusion and Belonging
Compass Family Services, San Francisco, CA, United States
About the organization:
Compass Family Services is a 100+ year old nonprofit working on the front lines of San Francisco’s homeless crisis. We provide families experiencing or at risk of homelessness with comprehensive support to address immediate needs and ensure long-term success.
About the team:
The Compass Family Resource Center (CFRC) offers a comprehensive set of trauma-informed services that support family well‑being. Homeless and at-risk families can access immediate crisis support and get connected with parenting education, support groups and classes, case management, housing search, workforce services, and support.
Schedule:
Full time, Monday - Friday
Location:
37 Grove St., San Francisco (less than a block from BART/MUNI). In office 4-5 days/week.
Organizational Core Competencies:
Accountable I Adaptable I Client‑centered I Collaborative I Committed to Diversity, Equity, Inclusion, and Belonging I Resourceful
Position Summary The Director of Diversity, Equity, Inclusion & Belonging (DEIB) is a senior leader within the People & Culture team, working alongside People Strategy (Human Resources) and Organizational Training to embed equity and belonging into every dimension of the organization’s work with staff, clients, partners and the outside community. This role is both strategic and hands‑on — responsible for developing and driving a long‑term DEIB vision while also partnering across departments to translate that vision into meaningful, measurable change.
Given the nature of our work with families navigating homelessness and housing instability — communities disproportionately affected by systemic racism, poverty, and inequity — this role carries particular significance. The Director will ensure that our internal culture, policies, and practices reflect the same commitment to justice and equity that drives our external mission.
We are looking for an expert communicator and leader who is excited to develop a vision, collaborate on solutions, and execute projects from start to finish.
Responsibilities
Serve as a thought partner to the senior leadership team on matters of equity, systemic bias, anti‑racism, and culturally responsive practices.
Identify and monitor key DEIB metrics and benchmarks for reporting purposes which include regular updates on progress, challenges, and opportunities.
Effectively collect and utilize DEIB data in partnership with our People Strategy and Impact + Learning teams. Identify and manage data‑focused projects that are focused on internal diversity, equity, parity, inclusion, and sense of belonging.
In partnership with People Strategy, design and implement initiatives that foster a genuine sense of belonging, psychological safety, and community among all team members.
Partner with People Strategy to review and strengthen hiring, onboarding, retention, promotion, and compensation practices through an equity lens.
Develop and manage grievance and restorative processes related to bias, discrimination, and microaggressions in partnership with People Strategy.
Work closely with the Organizational Training Director to build internal capacity of staff members related to equity, inclusion, and belonging by integrating DEIB concepts into the organization’s training program so concepts are not siloed as standalone content.
Collaborate with program leadership to ensure that DEIB principles are woven into service delivery, client engagement, and community partnerships.
Develop resources, toolkits, and guides that equip staff members to apply an equity lens in their daily work and decision‑making.
Establish operating norms, tools, and practices that put DEIB values at the core of our work with each other, clients, external partners, and the larger community.
Coordinate the employee DEIB Advisory Group, including meeting facilitation, member recruitment, and elevation of the group’s work. Act as a liaison between the group, Leadership Team, the Board of Directors’ DEIB committee, and Compass staff around emergent DEIB issues.
Establish and support the Employee Resource Groups (ERGs), providing guidance and direction to grow ERGs into positive, effective, inclusive spaces within the organization.
Stay current on research, best practices, and emerging trends in DEIB, particularly as they relate to housing justice, poverty, and social services.
Required Qualifications
Minimum of five years of relevant work experience as a DEIB Director, DEIB Manager, Equity Program Director, or a similar role.
Demonstrated experience designing and implementing DEIB strategies at an organizational level, ideally within nonprofit, social services, or mission‑driven environments.
Deep knowledge around systemic oppression, intersectionality, and the ways that race, class, gender, disability, immigration status, and other identities shape access to housing and other resources.
Experience leading and facilitating tough conversations around identity, power, and equity and demonstrated ability to foster a culture of learning and unlearning, listening, and advocacy.
Experience using both qualitative and quantitative data to assess needs, measure impact, and inform strategy.
Ability to work both independently without close oversight, but also as a team player who can productively engage with others.
Strong organizational and project management skills.
Exceptional communication skills — written, verbal, and interpersonal.
Preferred Qualifications
Understanding of trauma‑informed care and systems.
Experience working within or alongside communities disproportionately impacted by homelessness, including Black, Indigenous, Latine, LGBTQ+, immigrant, and disability communities.
Familiarity with restorative justice practices and trauma‑informed approaches.
Experience managing or advising ERGs and DEIB councils.
Compensation and Benefits
Salary range: $120,000 - $130,000 annually
Paid time off: 4 weeks of vacation your first year, 5 in your second. Also paid holidays, sick time, family leave.
Insurance: health, dental and vision insurance are fully covered by Compass for employees and dependent children. We also provide long‑term disability and life insurance.
Retirement: after one year of work, Compass contributes an amount equal to 5% of your salary into a retirement account; this vests during years 2-6.
Location Primarily in office at 37 Grove Street, SF. Option to work remotely one day per week after first three months pending manager approval.
To Apply Please apply through our online application. No phone calls, please.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an equal opportunity employer and actively seek to recruit a diverse workforce. Compass embraces the idea that Diversity, Equity, Inclusion, and Belonging contribute to the success of our underserved communities, and therefore to shared prosperity in our city and region. Compass Family Services is committed to the continuous work of implementing specific actions that will disrupt systemic prejudice and improve equity across programs and departments, to become an example to partners who also believe in a culture of inclusion that leverages diversity.
Consistent with the Americans with Disabilities Act and California civil rights law, Compass Family Services will provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for the agency. Requests for reasonable accommodation apply to all aspects of the hiring process. If reasonable accommodation is needed, please use the answer box for the final question of the job application to let us know.
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Compass Family Services is a 100+ year old nonprofit working on the front lines of San Francisco’s homeless crisis. We provide families experiencing or at risk of homelessness with comprehensive support to address immediate needs and ensure long-term success.
About the team:
The Compass Family Resource Center (CFRC) offers a comprehensive set of trauma-informed services that support family well‑being. Homeless and at-risk families can access immediate crisis support and get connected with parenting education, support groups and classes, case management, housing search, workforce services, and support.
Schedule:
Full time, Monday - Friday
Location:
37 Grove St., San Francisco (less than a block from BART/MUNI). In office 4-5 days/week.
Organizational Core Competencies:
Accountable I Adaptable I Client‑centered I Collaborative I Committed to Diversity, Equity, Inclusion, and Belonging I Resourceful
Position Summary The Director of Diversity, Equity, Inclusion & Belonging (DEIB) is a senior leader within the People & Culture team, working alongside People Strategy (Human Resources) and Organizational Training to embed equity and belonging into every dimension of the organization’s work with staff, clients, partners and the outside community. This role is both strategic and hands‑on — responsible for developing and driving a long‑term DEIB vision while also partnering across departments to translate that vision into meaningful, measurable change.
Given the nature of our work with families navigating homelessness and housing instability — communities disproportionately affected by systemic racism, poverty, and inequity — this role carries particular significance. The Director will ensure that our internal culture, policies, and practices reflect the same commitment to justice and equity that drives our external mission.
We are looking for an expert communicator and leader who is excited to develop a vision, collaborate on solutions, and execute projects from start to finish.
Responsibilities
Serve as a thought partner to the senior leadership team on matters of equity, systemic bias, anti‑racism, and culturally responsive practices.
Identify and monitor key DEIB metrics and benchmarks for reporting purposes which include regular updates on progress, challenges, and opportunities.
Effectively collect and utilize DEIB data in partnership with our People Strategy and Impact + Learning teams. Identify and manage data‑focused projects that are focused on internal diversity, equity, parity, inclusion, and sense of belonging.
In partnership with People Strategy, design and implement initiatives that foster a genuine sense of belonging, psychological safety, and community among all team members.
Partner with People Strategy to review and strengthen hiring, onboarding, retention, promotion, and compensation practices through an equity lens.
Develop and manage grievance and restorative processes related to bias, discrimination, and microaggressions in partnership with People Strategy.
Work closely with the Organizational Training Director to build internal capacity of staff members related to equity, inclusion, and belonging by integrating DEIB concepts into the organization’s training program so concepts are not siloed as standalone content.
Collaborate with program leadership to ensure that DEIB principles are woven into service delivery, client engagement, and community partnerships.
Develop resources, toolkits, and guides that equip staff members to apply an equity lens in their daily work and decision‑making.
Establish operating norms, tools, and practices that put DEIB values at the core of our work with each other, clients, external partners, and the larger community.
Coordinate the employee DEIB Advisory Group, including meeting facilitation, member recruitment, and elevation of the group’s work. Act as a liaison between the group, Leadership Team, the Board of Directors’ DEIB committee, and Compass staff around emergent DEIB issues.
Establish and support the Employee Resource Groups (ERGs), providing guidance and direction to grow ERGs into positive, effective, inclusive spaces within the organization.
Stay current on research, best practices, and emerging trends in DEIB, particularly as they relate to housing justice, poverty, and social services.
Required Qualifications
Minimum of five years of relevant work experience as a DEIB Director, DEIB Manager, Equity Program Director, or a similar role.
Demonstrated experience designing and implementing DEIB strategies at an organizational level, ideally within nonprofit, social services, or mission‑driven environments.
Deep knowledge around systemic oppression, intersectionality, and the ways that race, class, gender, disability, immigration status, and other identities shape access to housing and other resources.
Experience leading and facilitating tough conversations around identity, power, and equity and demonstrated ability to foster a culture of learning and unlearning, listening, and advocacy.
Experience using both qualitative and quantitative data to assess needs, measure impact, and inform strategy.
Ability to work both independently without close oversight, but also as a team player who can productively engage with others.
Strong organizational and project management skills.
Exceptional communication skills — written, verbal, and interpersonal.
Preferred Qualifications
Understanding of trauma‑informed care and systems.
Experience working within or alongside communities disproportionately impacted by homelessness, including Black, Indigenous, Latine, LGBTQ+, immigrant, and disability communities.
Familiarity with restorative justice practices and trauma‑informed approaches.
Experience managing or advising ERGs and DEIB councils.
Compensation and Benefits
Salary range: $120,000 - $130,000 annually
Paid time off: 4 weeks of vacation your first year, 5 in your second. Also paid holidays, sick time, family leave.
Insurance: health, dental and vision insurance are fully covered by Compass for employees and dependent children. We also provide long‑term disability and life insurance.
Retirement: after one year of work, Compass contributes an amount equal to 5% of your salary into a retirement account; this vests during years 2-6.
Location Primarily in office at 37 Grove Street, SF. Option to work remotely one day per week after first three months pending manager approval.
To Apply Please apply through our online application. No phone calls, please.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an equal opportunity employer and actively seek to recruit a diverse workforce. Compass embraces the idea that Diversity, Equity, Inclusion, and Belonging contribute to the success of our underserved communities, and therefore to shared prosperity in our city and region. Compass Family Services is committed to the continuous work of implementing specific actions that will disrupt systemic prejudice and improve equity across programs and departments, to become an example to partners who also believe in a culture of inclusion that leverages diversity.
Consistent with the Americans with Disabilities Act and California civil rights law, Compass Family Services will provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for the agency. Requests for reasonable accommodation apply to all aspects of the hiring process. If reasonable accommodation is needed, please use the answer box for the final question of the job application to let us know.
#J-18808-Ljbffr