Employee Benefits Client Account Manager
Brown & Brown, Inc., Greenville, SC, United States
Employee Benefits Client Account Manager page is loaded## Employee Benefits Client Account Managerlocations:
Greenville, SC, USAtime type:
Full timeposted on:
Posted Todayjob requisition id:
R26\_0000001230Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.**Brown & Brown** is seeking an **Employee Benefits Account Manager** to join our growing team in **Greenville, SC**.Responsible for providing continuous service to all employee benefits lines new and existing clients and assisting the Producer in retention of business. Through servicing, develop a thorough knowledge of the accounts, becoming a liaison between the insured, the Strategic Account Executive and/or Producer, or other departments within the agency and the carriers. Handles annual events relating to a block of clients; including contracting, open enrollment, etc.**How You Will Contribute*** Build, expand and solidify relationships with a book of clients at all levels within the company and lead appropriate resources to address the client’s needs.* Responsible for the day-to-day management of the accounts. Assist clients with general service and claims issues.* Provide documentation and guidance to client employees regarding group medical, prescription drug, dental, vision and FSA programs, COBRA, Healthcare Reform, Federal and State Mandates and other related employee benefit topics.* Promote a commitment to achieve or exceed internal and external performance standards* Participate in training opportunities to remain current on industry information, new produce development, legislation, coverages and technology, including professional development and continuing education required for valid licensing* Sit on Member Advocate line as needed* Provide administrative training for clients with the direction of the Team Lead* Maintain client data and activities in BenefitPoint and save all applicable documentation in ImageRight • Ensure all required processes and procedures are followed correctly, including Insurance Operations (IO) requirements* Assist Strategic Account Executive and/or Producers in retention of business by providing continuous daily service to our clients* Pursue a course of personal and professional development* Manage the annual renewal process, executing the strategies defined by the Strategic Account Executive or Producer.* Prepare and submit complete, accurate employer applications and new case submissions* Prepare accurate, understandable employee communication materials and videos* Run Open Enrollment meetings, explaining benefits to client’s employees* Document renewal, sales and insurance operations compliance documents into the sales management database* Prepare pre-renewal questionnaires/meetings, mid-year reviews and stewardship reporting, and compliance requirements such as 5500 reporting and plan document updates, per the department procedures and timelines.**Licenses and Certifications:*** Life and Health Insurance License through the State of SC or the ability to obtain within 60 days of hire**Skills & Experience to Be Successful*** High School Diploma or GED* Proficient with MS Office Suite* Ability to maintain a high level of confidentiality* 1-2 years’ experience in insurance industry, human resources or a related field* Associate’s or bachelor’s degree in a business or employee benefits related discipline (preferred)* 2-4 years of experience in employee benefit (preferred)**Teammate Benefits & Total Well-Being**We go beyond standard benefits, focusing on the total well-being of our teammates, including:* *Health Benefits*: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance* *Financial Benefits*: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement* *Mental Health & Wellness*: Free Mental Health & Enhanced Advocacy Services* *Beyond Benefits*: Paid Time Off, Holidays, Preferred Partner Discounts and more.*Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.***The Power To Be Yourself** As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.Founded in 1939 as a small, two-partner firm, Brown & Brown (NYSE: BRO) and our team of companies have grown into one of the world’s largest insurance brokerages while staying true to our foundation of trust, resilience, and delivering results. With a team that is as connected locally as it is globally, our high-performing, highly collaborative team delivers innovative risk and insurance solutions.We look for individuals who embrace our culture, thrive in a collaborative environment, are driven to grow and succeed, and are committed to always doing what is right. With a unique culture built on integrity, superior capabilities and grit, we value teamwork, trust and courage. We think of ourselves as a team, so we have teammates—not employees, and leaders—not managers. Everything we do is about the greater “WE”—never “me.” While diverse in abilities and experience, we are all connected through our core values, a commitment to our local communities and a shared mission—always doing what is best for our customers. #J-18808-Ljbffr
Greenville, SC, USAtime type:
Full timeposted on:
Posted Todayjob requisition id:
R26\_0000001230Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.**Brown & Brown** is seeking an **Employee Benefits Account Manager** to join our growing team in **Greenville, SC**.Responsible for providing continuous service to all employee benefits lines new and existing clients and assisting the Producer in retention of business. Through servicing, develop a thorough knowledge of the accounts, becoming a liaison between the insured, the Strategic Account Executive and/or Producer, or other departments within the agency and the carriers. Handles annual events relating to a block of clients; including contracting, open enrollment, etc.**How You Will Contribute*** Build, expand and solidify relationships with a book of clients at all levels within the company and lead appropriate resources to address the client’s needs.* Responsible for the day-to-day management of the accounts. Assist clients with general service and claims issues.* Provide documentation and guidance to client employees regarding group medical, prescription drug, dental, vision and FSA programs, COBRA, Healthcare Reform, Federal and State Mandates and other related employee benefit topics.* Promote a commitment to achieve or exceed internal and external performance standards* Participate in training opportunities to remain current on industry information, new produce development, legislation, coverages and technology, including professional development and continuing education required for valid licensing* Sit on Member Advocate line as needed* Provide administrative training for clients with the direction of the Team Lead* Maintain client data and activities in BenefitPoint and save all applicable documentation in ImageRight • Ensure all required processes and procedures are followed correctly, including Insurance Operations (IO) requirements* Assist Strategic Account Executive and/or Producers in retention of business by providing continuous daily service to our clients* Pursue a course of personal and professional development* Manage the annual renewal process, executing the strategies defined by the Strategic Account Executive or Producer.* Prepare and submit complete, accurate employer applications and new case submissions* Prepare accurate, understandable employee communication materials and videos* Run Open Enrollment meetings, explaining benefits to client’s employees* Document renewal, sales and insurance operations compliance documents into the sales management database* Prepare pre-renewal questionnaires/meetings, mid-year reviews and stewardship reporting, and compliance requirements such as 5500 reporting and plan document updates, per the department procedures and timelines.**Licenses and Certifications:*** Life and Health Insurance License through the State of SC or the ability to obtain within 60 days of hire**Skills & Experience to Be Successful*** High School Diploma or GED* Proficient with MS Office Suite* Ability to maintain a high level of confidentiality* 1-2 years’ experience in insurance industry, human resources or a related field* Associate’s or bachelor’s degree in a business or employee benefits related discipline (preferred)* 2-4 years of experience in employee benefit (preferred)**Teammate Benefits & Total Well-Being**We go beyond standard benefits, focusing on the total well-being of our teammates, including:* *Health Benefits*: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance* *Financial Benefits*: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement* *Mental Health & Wellness*: Free Mental Health & Enhanced Advocacy Services* *Beyond Benefits*: Paid Time Off, Holidays, Preferred Partner Discounts and more.*Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.***The Power To Be Yourself** As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.Founded in 1939 as a small, two-partner firm, Brown & Brown (NYSE: BRO) and our team of companies have grown into one of the world’s largest insurance brokerages while staying true to our foundation of trust, resilience, and delivering results. With a team that is as connected locally as it is globally, our high-performing, highly collaborative team delivers innovative risk and insurance solutions.We look for individuals who embrace our culture, thrive in a collaborative environment, are driven to grow and succeed, and are committed to always doing what is right. With a unique culture built on integrity, superior capabilities and grit, we value teamwork, trust and courage. We think of ourselves as a team, so we have teammates—not employees, and leaders—not managers. Everything we do is about the greater “WE”—never “me.” While diverse in abilities and experience, we are all connected through our core values, a commitment to our local communities and a shared mission—always doing what is best for our customers. #J-18808-Ljbffr