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Sales / Operations Manager

WellBiz Brands, Inc., Bellingham, WA, United States


Are you a

sales-driven leader who enjoys managing people, improving systems, and helping others feel their best?

Elements Massage® Bellingham is seeking a

Studio Manager

to lead sales performance, oversee daily operations, and support a positive team culture in our growing wellness studio.

This role is ideal for someone with

sales leadership or operations management experience

who enjoys building teams, improving performance, and creating an exceptional client experience.

If you are looking for a

long-term management opportunity in the wellness industry , this could be the perfect next step in your career. Contact us today!

Responsibilities

Oversee daily operations of the massage therapy studio to ensure smooth and efficient service

Lead and manage the front desk sales team

Drive membership sales and revenue growth

Set and track sales goals and performance metrics

Recruit, hire, train, and coach front desk staff

Create staff schedules and ensure proper studio coverage

Maintain a high level of customer service and client satisfaction

Address and resolve client concerns or service issues

Implement and maintain studio policies, procedures, and systems

Monitor appointment schedules to maximize therapist utilization

Maintain a clean, professional, and welcoming studio environment

Support team development and promote a positive workplace culture

Qualifications

Management experience such as Sales Manager, Operations Manager, or General Manager

Excellent leadership and team management skills

Strong customer service orientation

Ability to problem solve, set expectations, and delegate effectively

Excellent verbal and written communication skills

Strong interpersonal and motivational skills

Highly organized with strong project management abilities

Ability to work flexible hours including evenings, weekends, and holidays

Proven ability to train, motivate, and lead a team

MindBody software experience is a plus

Benefits

Competitive base pay

Quarterly bonus opportunities

Paid Time Off (PTO)

Free massage therapy services

Leadership role in a growing wellness brand

Opportunity for career advancement within the company

©2024 Elements Therapeutic Massage, LLC (“ETM”). Each Elements Massage® studio is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated studios. All individuals hired by franchise owners’ studios are their employees, not those of ETM. Elements Massage® + design are registered trademarks owned by ETM.

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