Performance Management Specialist
Texas Health and Human Services, Austin, TX, United States
Date: Mar 27, 2026
Location: AUSTIN, TX
Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full‑time eligible employees, a defined benefit pension plan, generous time‑off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.
Functional Title: Performance Management Specialist
Job Title: Program Specialist VI
Agency: Health & Human Services Comm
Department: Fed Coord, Rules, & Committees
Posting Number: 15215
Closing Date: 04/10/2026
Posting Audience: Internal and External
Occupational Category: Community and Social Services
Salary Range: $5,098.66 - $8,304.83
Pay Frequency: Monthly
Salary Group: TEXAS-B-23
Shift: Day (First)
Travel: Up to 10%
Regular/Temporary: Regular
Full Time/Part Time: Full time
FLSA Exempt/Non-Exempt: Exempt
Telework: Eligible (subject to agency policy)
Job Location City: AUSTIN
Job Location Address: 701 W 51ST ST
Other Locations: Austin
Brief Job Description The Program Specialist VI reports to the Manager of the Federal Coordination, Rules and Committees unit of the Medicaid/CHIP Division. The position performs advanced (senior level) consultation and technical assistance work in support of Medicaid waiver activities. In particular, the position serves as the lead for quality oversight of the 1915(c) and 1915(b) waivers in addition to consulting on 1115 quality activities. It works with staff to identify issues, resolve problems and meet timelines, communicates with the federal Centers for Medicare and Medicaid Services (CMS) as necessary, reviews quality assurance language in waivers and processes to ensure compliance with federal regulations and guidance governing quality improvement plans, recommends process improvements, and leads or participates in relevant work groups, meetings and priority projects.
Essential Job Functions
(30%)
Serves as the lead on coordination of projects, policies and issues affecting quality assurance in multiple waivers. Reviews and identifies issues for further inquiry related to performance measure and financial data reported. Works collaboratively with performance staff and the HHSC Program Policy unit within the Federal Coordination, Rules and Committees team. Completes coordination assignments, may assign work to others and ensures completion in accordance with established deadlines. Facilitates and participates in meetings for assigned waivers and projects related to quality assurance, including meetings with advocacy groups, provider associations and other stakeholders.
(20%)
Facilitates quarterly performance measure review meetings for the 1915(c) long‑term services and supports waivers and 1915(i) services. Reviews performance measure reports in advance of meetings and in consultation with other team members and enterprise agency staff. Identifies potential risks and develops strategies to mitigate or avoid risk. Ensures that meetings are held on a schedule consistent with waiver requirements.
(20%)
Performs highly advanced consultative and technical assistance work in support of 1915(b), 1915(c) and/or 1115 Medicaid waivers as assigned. Understands waivers, applicable state and federal laws, and CMS technical guidance. Develops and implements quality improvement project plans to ensure waiver submissions meet federal and state requirements, adheres to tight timeframes, accurately advises program staff, coordinates resource sharing, “question referral” and information exchange between the enterprise agencies and federal partners, reviews waiver activities related to quality and financial reporting prior to submission to CMS, and prepares high‑quality written project updates, summaries and other documents. Researches federal regulations and guidance, escalates issues for management assistance to avoid risk.
(15%)
Serves as the primary point of contact for CMS on issues related to quality assurance and the Appendix H Quality Improvement Plan included in all 1915(c) waivers. Reviews, distributes and responds to CMS communication regarding waiver quality. Facilitates conference calls with CMS as needed.
(5%)
Assists with legislative bill analysis as requested, especially in relation to the impact of proposed legislation on waiver quality.
(5%)
Documents policies and procedures for the position and maintains electronic records in line with unit procedures. Recommends process improvements to support timely and efficient waiver support operations.
(5%)
Other duties as assigned.
Registrations, Licensure Requirements or Certifications N/A
Knowledge, Skills and Abilities
Knowledge of state and federal laws and regulations governing quality improvement activities required under Medicaid waiver programs.
Knowledge of performance measure development, analysis and evaluation.
Skill in project management oversight, including monitoring deadlines and compliance with policies and procedures relevant to the project.
Skill in facilitating meetings and ensuring participants meet their deliverables.
Intermediate to advanced Excel skills.
Skill in researching and analyzing complex program and policy issues.
Ability to exercise sound judgment in making decisions.
Ability to identify project risks and gaps and develop recommendations to address issues.
Ability to communicate effectively, both orally and in writing.
Ability to analyze financial data.
Ability to work with people under pressure, negotiate among multiple parties, resolve conflicts and establish and maintain effective working relationships.
Ability to work cooperatively in a team environment.
Initial Screening Criteria Bachelor’s degree from an accredited 4‑year college or university with a focus in performance management and analysis/trending of data related to Medicaid or other social services programs. Experience in researching and analyzing complex program and policy issues.
Additional Information N/A
Active Duty, Military, Reservists, Guardsmen, and Veterans Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but are not limited to those listed in this posting. All active‑duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office – Job Descriptions.
ADA Accommodations In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the online application, contact the HHS Employee Service Center at 1‑888‑894‑4747. If you are contacted for an interview and need accommodation to participate, please notify the person scheduling the interview.
Pre-Employment Checks and Work Eligibility Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks. HHSC uses E‑Verify. Applicants must bring their I‑9 documentation on their first day of work. Download the I‑9 Form.
Telework Disclaimer This position may be eligible for telework. All HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.
Nearest Major Market: Austin
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Location: AUSTIN, TX
Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full‑time eligible employees, a defined benefit pension plan, generous time‑off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.
Functional Title: Performance Management Specialist
Job Title: Program Specialist VI
Agency: Health & Human Services Comm
Department: Fed Coord, Rules, & Committees
Posting Number: 15215
Closing Date: 04/10/2026
Posting Audience: Internal and External
Occupational Category: Community and Social Services
Salary Range: $5,098.66 - $8,304.83
Pay Frequency: Monthly
Salary Group: TEXAS-B-23
Shift: Day (First)
Travel: Up to 10%
Regular/Temporary: Regular
Full Time/Part Time: Full time
FLSA Exempt/Non-Exempt: Exempt
Telework: Eligible (subject to agency policy)
Job Location City: AUSTIN
Job Location Address: 701 W 51ST ST
Other Locations: Austin
Brief Job Description The Program Specialist VI reports to the Manager of the Federal Coordination, Rules and Committees unit of the Medicaid/CHIP Division. The position performs advanced (senior level) consultation and technical assistance work in support of Medicaid waiver activities. In particular, the position serves as the lead for quality oversight of the 1915(c) and 1915(b) waivers in addition to consulting on 1115 quality activities. It works with staff to identify issues, resolve problems and meet timelines, communicates with the federal Centers for Medicare and Medicaid Services (CMS) as necessary, reviews quality assurance language in waivers and processes to ensure compliance with federal regulations and guidance governing quality improvement plans, recommends process improvements, and leads or participates in relevant work groups, meetings and priority projects.
Essential Job Functions
(30%)
Serves as the lead on coordination of projects, policies and issues affecting quality assurance in multiple waivers. Reviews and identifies issues for further inquiry related to performance measure and financial data reported. Works collaboratively with performance staff and the HHSC Program Policy unit within the Federal Coordination, Rules and Committees team. Completes coordination assignments, may assign work to others and ensures completion in accordance with established deadlines. Facilitates and participates in meetings for assigned waivers and projects related to quality assurance, including meetings with advocacy groups, provider associations and other stakeholders.
(20%)
Facilitates quarterly performance measure review meetings for the 1915(c) long‑term services and supports waivers and 1915(i) services. Reviews performance measure reports in advance of meetings and in consultation with other team members and enterprise agency staff. Identifies potential risks and develops strategies to mitigate or avoid risk. Ensures that meetings are held on a schedule consistent with waiver requirements.
(20%)
Performs highly advanced consultative and technical assistance work in support of 1915(b), 1915(c) and/or 1115 Medicaid waivers as assigned. Understands waivers, applicable state and federal laws, and CMS technical guidance. Develops and implements quality improvement project plans to ensure waiver submissions meet federal and state requirements, adheres to tight timeframes, accurately advises program staff, coordinates resource sharing, “question referral” and information exchange between the enterprise agencies and federal partners, reviews waiver activities related to quality and financial reporting prior to submission to CMS, and prepares high‑quality written project updates, summaries and other documents. Researches federal regulations and guidance, escalates issues for management assistance to avoid risk.
(15%)
Serves as the primary point of contact for CMS on issues related to quality assurance and the Appendix H Quality Improvement Plan included in all 1915(c) waivers. Reviews, distributes and responds to CMS communication regarding waiver quality. Facilitates conference calls with CMS as needed.
(5%)
Assists with legislative bill analysis as requested, especially in relation to the impact of proposed legislation on waiver quality.
(5%)
Documents policies and procedures for the position and maintains electronic records in line with unit procedures. Recommends process improvements to support timely and efficient waiver support operations.
(5%)
Other duties as assigned.
Registrations, Licensure Requirements or Certifications N/A
Knowledge, Skills and Abilities
Knowledge of state and federal laws and regulations governing quality improvement activities required under Medicaid waiver programs.
Knowledge of performance measure development, analysis and evaluation.
Skill in project management oversight, including monitoring deadlines and compliance with policies and procedures relevant to the project.
Skill in facilitating meetings and ensuring participants meet their deliverables.
Intermediate to advanced Excel skills.
Skill in researching and analyzing complex program and policy issues.
Ability to exercise sound judgment in making decisions.
Ability to identify project risks and gaps and develop recommendations to address issues.
Ability to communicate effectively, both orally and in writing.
Ability to analyze financial data.
Ability to work with people under pressure, negotiate among multiple parties, resolve conflicts and establish and maintain effective working relationships.
Ability to work cooperatively in a team environment.
Initial Screening Criteria Bachelor’s degree from an accredited 4‑year college or university with a focus in performance management and analysis/trending of data related to Medicaid or other social services programs. Experience in researching and analyzing complex program and policy issues.
Additional Information N/A
Active Duty, Military, Reservists, Guardsmen, and Veterans Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but are not limited to those listed in this posting. All active‑duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office – Job Descriptions.
ADA Accommodations In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the online application, contact the HHS Employee Service Center at 1‑888‑894‑4747. If you are contacted for an interview and need accommodation to participate, please notify the person scheduling the interview.
Pre-Employment Checks and Work Eligibility Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks. HHSC uses E‑Verify. Applicants must bring their I‑9 documentation on their first day of work. Download the I‑9 Form.
Telework Disclaimer This position may be eligible for telework. All HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.
Nearest Major Market: Austin
#J-18808-Ljbffr