
Email Marketing Copywriter
Retention Harbor, Neenah, WI, United States
Retention Harbor is a Klaviyo Platinum Partner email and SMS marketing agency working exclusively with DTC ecommerce brands. We\'re looking for a talented email copywriter to write full email sequences across a portfolio of growing ecommerce clients. This is a writing-heavy role — you\'ll own the words across flows, campaigns, and brand voice development for multiple brands simultaneously.
Tasks Write full email sequences including Welcome Series, Abandoned Cart, Post-Purchase, Win-Back, and promotional campaigns
Develop and maintain brand voice guides for each client account
Conduct brand and audience research before writing to ensure copy is on-brand and insight-driven
Collaborate with the account manager and implementor to brief and deliver copy on schedule
Write subject lines, preview text, body copy, and CTAs across all email types
Iterate on copy based on performance data and A/B test results
Manage copy across 6-10 client accounts simultaneously with consistent quality and voice
Requirements 2+ years writing email copy for DTC or ecommerce brands
Proven ability to adapt tone and voice across multiple brands simultaneously
Experience writing full email sequences from strategy through execution
Comfortable conducting brand research and developing voice guidelines independently
Strong written English — this is a writing role, not a support role
Ability to work async and hit deadlines across multiple accounts
Experience using AI tools as part of your copywriting workflow while maintaining brand voice integrity
Klaviyo familiarity is a plus but not required
Benefits Fully remote, async-first environment
Stable long-term role with a focused high-performance team
Direct exposure to a wide range of DTC ecommerce brands
Clear briefs, clear feedback, and room to grow as the agency scales
If you\'re a strong email copywriter who can own brand voice across multiple DTC clients and thrive in a fast-paced agency environment, we\'d love to hear from you. After applying you\'ll complete a short assessment including a live writing prompt and strategic questions — this takes roughly 30–40 minutes. Top performers move to a 15-minute screening call followed by a paid trial project.
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