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Client Relationship Specialist | Birmingham, AL (Hybrid)

S&A Group, Birmingham, AL, United States

Client Relationship Specialist

Are you great with people, detail-oriented, and ready to build a career that actually makes a difference?

At S&A Group, we're growing fast and looking for dependable professionals with strong customer service skills and a passion for helping others. As a Client Relationship Specialist, you'll guide potential clients through our benefit programs and help current clients with their account needsall with full training and no cold calls.

Why Join Our Team?

  • Work From Home Flexibility Enjoy a hybrid setup with occasional in-person meetings in Birmingham.

  • Full Training Provided We'll teach you everything you need to succeed.

  • Fast Career Growth Advancement opportunities based on performance, not seniority.

  • Positive, Team-First Culture We're more like a family than a workplace.

  • Performance Bonuses Your hard work pays off with real financial rewards.

What You'll Do

  • Speak with prospective clients to help them understand and enroll in our benefit programs.

  • Support current clients by answering billing questions and updating their plan info.

  • Recommend upgrades based on client needs and available options.

  • Ensure each interaction is positive, clear, and productive.

  • Stay connected with leadership on service updates and best practices.

What You'll Need

  • Prior experience in customer service, sales, or account management.

  • A laptop or iPad, high-speed internet, and a quiet workspace.

  • A strong work ethic and positive attitudewe can train the rest!

  • High school diploma or GED required.

Compensation

  • $50,000$65,000 per year, based on performance.

  • Additional bonuses and incentives available.

About S&A Group

At S&A Group, we don't just hire peoplewe invest in them. With hands-on support, mentoring, and a proven system, we help our team members grow professionally, personally, and financially. We're proud to be a company that rewards hard work, encourages collaboration, and makes space for you to build a life you love.