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Home Furnishings Sales Advisor

If you are seeking a rewarding career with industry-leading benefits, professional growth opportunities, and a culture that values its people, we invite you to apply today. At FDE, we are committed to supporting our Team Members in becoming their best selves. This commitment is reflected in our competitive compensation, benefits, and development programs, as well as our vision of being the employer of choice in every community we serve. Join a team honored by Furniture Today as one of the Best Places to Work in Furniture for 2025.

Factory Direct Enterprises LLC is a leading licensee of Ashley, the number one selling furniture brand in the world and the top retailer of furniture and bedding in the United States.

We offer one of the most competitive compensation packages in the furniture industry:

Commission-based salary ranging from $40,000 to $90,000 per year, based on performance
Annual bonus structure tied to individual performance and company success
Weekly commission and bonus opportunities on written sales
Presidents and Premier Programs that offer additional weekly bonus incentives
Paid, comprehensive two-week training through the Ashley Sales Academy
401(k) retirement plan with company match
Paid time off, holiday pay, and your birthday off
Medical, dental, and vision insurance starting as low as $25 per week
Employee discounts on furniture and accessories
Referral bonuses up to $1,000 for recommending successful candidates

FDE maintains a culture of recognition, service, and growth. We actively invest in the well-being of our team and welcome employee feedback through programs like Peakon Surveys. Our Ashley Cares initiatives support our employees and communities, including:

Hope to Dream: A portion of mattress sales funds beds for children in need
Give a Day: Paid volunteer day annually with an approved non-profit organization
Corporate Chaplains: Confidential support for personal challenges such as grief, family needs, and stress
Life Resources: Quarterly educational events focusing on financial literacy, health, and wellness
Team Member Relief Fund: Financial assistance during unexpected life events
SmartDollar: A free financial wellness platform to help manage budgets and plan for the future

The Home Furnishings Advisor is responsible for delivering a unique and personalized guest experience. You will act as a representative of our brand, guiding customers through their home furnishing journey. As a subject matter expert, you will leverage your product knowledge and customer service skills to drive sales and ensure customer satisfaction.

Sales and Customer Experience

Sell a wide range of Ashley home furnishings, accessories, and warranties using the Ashley Sales Approach
Welcome and engage with every guest professionally and attentively
Deliver compelling product presentations and offer complete solutions including protection plans and financing
Build and maintain customer relationships through proactive communication during and after the sales process

Post-Sales Administration

Accurately complete post-sale documentation and ensure order details meet customer expectations
Provide all necessary paperwork to the Customer Service Department
Enter accurate customer information into the UPs system, including contact details for future follow-up
Record advertising efforts and maintain a lead database using customer information forms

Showroom Presentation

Support store appearance through regular floor recovery and adherence to safety and cleanliness standards
Ensure every customer has a professional and welcoming in-store experience

Professional Development

Use company-provided tools and training to enhance sales performance
Stay informed about product updates and company initiatives
Participate in sales meetings, training sessions, and one-on-one coaching

You will be evaluated on a variety of key performance indicators including:

Total sales volume and sales per guest
Bedding sales, close rate, protection plan sales, and average transaction value
Number of credit applications submitted
Net gross margin and guest satisfaction (Net Promoter Score)
Total Piece Exception Rate and related inventory accuracy metrics

Assist with cashiering or merchandise tasks as needed

Participate in inventory and other operational processes

Travel to other store locations for training or meetings as required

Must be available to work at least 40 hours per week, including weekends

Additional hours may be required during holiday or peak seasons

Regular attendance at the assigned store is required

Two days off per week are scheduled except during holiday periods

Highly motivated with a positive attitude and strong interpersonal skills

Previous sales experience is helpful but not required

Comfortable in a performance-driven, customer-focused retail environment

Strong attention to detail and commitment to delivering exceptional service

Full-time

Health insurance, dental insurance, vision insurance, life insurance, paid time off, 401(k) with employer match, employee discount

","shortDescription","

Home Furnishings Sales Advisor

If you are seeking a rewarding career with industry-leading benefits, professional growth opportunit...","promoted","title","Home Furnishings Sales Advisor","duration","","experienceLevel","displayThumbnail","location","locations",[64],"id",["B","3138272599"],"displayHeadline","Work at Ashley Northeast","category","Sales & Business Development","displayPublishedAt","2 days ago","displayUrl","/jobs/3138272599-home-furnishings-sales-advisor","shortTitle","shortLocation","Hamden, CT, United States","searchCompanyPath","/jobs?keyword=Ashley+Northeast","searchLocationPath","/jobs?location=Hamden%2C+CT%2C+United+States","searchTitlePath","/jobs?keyword=Home+Furnishings+Sales+Advisor",{"_65":66,"_67":68,"_69":70,"_71":72,"_73":74},"country","United States","city","Hamden","formatted","Hamden, CT, United States, 06514","state","CT","postal_code","06514",["D",1775260800000],[81],["B","3138299579"],"/jobs/3138299579-home-furnishings-sales-advisor","Paramus, NJ, United States","/jobs?location=Paramus%2C+NJ%2C+United+States",{"_65":66,"_67":82,"_69":83,"_71":84,"_73":85},"Paramus","Paramus, NJ, United States, 07653","NJ","07653",["D",1775260800000],"Ashley Furniture","

Sales Team Member

We Don't Follow Trends, We Create Them. Make some serious Cash! For over 75 years, Ashley Furniture has been the largest home furnishings manufacturer, transforming homes worldwide. With our customer base continuously growing, we are expanding our reach by opening more stores to meet the increasing demand. Our dedication to quality, style, and affordability has solidified our reputation as a trusted and recognized brand worldwide.

Purpose at Ashley:

As a Sales Team Member, transform store guests into loyal customers. When guests enter the store, you're the person who guides them. As the expert on home furnishings, you create inspiration, enthusiasm, and excitement about Ashley's products. You help our guests discover the styles that reflect their lives and help them design rooms they will love to live in. This is an excellent opportunity for an entrepreneurial, focused, and ambitious sales professional with a passion for lifestyle retail and thrives in a fast-paced, high-energy environment.

What You'll Do:

Thrives in an environment that rewards for delivering world-class service and delighting our guests.
Provide outstanding service experience for every customer and guest. Maintain a welcoming, professional, visible presence at the front desk; engage with guests, ensuring they are always treated in a cordial, respectful manner representing the Company's brand image.
Accurately and efficiently process sales orders, adhering to cash handling protocols. Aid customers with credit applications and financing matters as required while maintaining thorough documentation of sales transactions
Address customer concerns independently whenever possible
Aid in store opening and closing activities, including cash reconciliation and completion of daily checklists
Support inventory management and loss prevention procedures, including participation in bi-annual inventory check
Meet and exceed sales goals, align to KPI's and performance standards
Complete any additional tasks as assigned by management

What You Bring:

Legally authorized to work in the US.
At least 18 years old
Ability to lift, tug, and pull 25 lbs with or without accommodation.
High school diploma or equivalent, preferred
1 year customer service and/or sales experience, preferred
Gets charged up by interacting with others, by being outgoing, friendly, and easy to talk to
Conveys information in a way that inspires action
Gets excited by developing and sharing fresh ideas
Ability to work flexible hours, including weekends and holidays
Communicates information in a motivating manner that prompts action
Flourishes in an environment that values exceptional service and customer satisfaction
Maintain reliable attendance

What's In It for You: When you join us, you are eligible to participate in our comprehensive benefits programs, which include:

Extended health, dental benefits, and vision insurance
Employee Discount from 10% - 30%
Life/Disability Insurance
Flex Spending Account
401K
Paid Time Off

Compensation:

The first two weeks of training are paid at an hourly rate of $16.90 to $16.90 per hour, at the minimum wage rate in the location where you work. After training the hourly rate remains the same and incentive eligibility begins. This position is eligible to earn bi-weekly and monthly incentives, as well as quarterly written sales bonus. Incentive rates range from 0.25% to 30% depending on products sold and written sales volume. The quarterly written sales bonus is based on total written sales volume and is reasonably expected to range from $0 to $3,500.00 based on fiscal quarter store and individual sales performance.

Benefits: When you join our family, you are eligible to participate in our comprehensive benefits programs which includes Health, Dental, Vision, Life/Disability, Flexible Spending Accounts, 401(k), 80 hours paid vacation and 40 hours of California Paid Sick Leave.

Ashley values its diversity and is proud to be an equal opportunity employer. All employment decisions are made on the basis of an individual's skills, qualifications, merit, and business need.

","

Sales Team Member

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Ashley Furniture - 6233 East Southern Avenue - Responsibilities: Thrive in an environment that rewards for delivering world-class service and delighting our guests.; Maintain a welcoming, professional, visible presence at the front desk; engage with guests, ensuring they are always treated in a cordial, respectful manner representing the Company's brand image.; Accurately and efficiently process sales orders, adhering to cash handling protocols.; Aid customers with credit applications and financing matters as required while maintaining thorough documentation of sales transactions; Meet and exceed sales goals, align to KPIs and performance standards

","

Ashley Furniture - 6233 East Southern Avenue - Responsibilities: Thrive in an environment that rewards for delivering world-class service and de...",[112],["B","3138272377"],"/jobs/3138272377-sales-team-member","Mesa, AZ, United States","/jobs?location=Mesa%2C+AZ%2C+United+States",{"_65":66,"_67":113,"_69":114,"_71":115,"_73":116},"Mesa","Mesa, AZ, United States, 85277","AZ","85277",["D",1775260800000],"

Ashley Furniture - 840 Ernest West Barrett Parkway - Responsibilities: Provide outstanding service experience for every customer and guest.; Maintain a welcoming, professional, visible presence at the front desk; engage with guests, ensuring they are always treated in a cordial, respectful manner representing the Company's brand image.; Accurately and efficiently process sales orders, adhering to cash handling protocols.; Aid customers with credit applications and financing matters as required while maintaining thorough documentation of sales transactions; Meet and exceed sales goals, align to KPIs and performance standards

","

Ashley Furniture - 840 Ernest West Barrett Parkway - Responsibilities: Provide outstanding service experience for every customer and guest.; Mai...",[125],["B","3138245325"],"/jobs/3138245325-sales-team-member","Kennesaw, GA, United States","/jobs?location=Kennesaw%2C+GA%2C+United+States",{"_65":66,"_67":126,"_69":127,"_71":128,"_73":129},"Kennesaw","Kennesaw, GA, United States, 30160","GA","30160",8752,"name","Newsday Media Group","agency","logo","https://production-rails-default.s3.us-east-2.amazonaws.com/public/legacy-logos/351727.GIF","slug","newsday-media-group","

Newsday Media Group is a locally owned, independent media company grounded in journalistic excellence, integrity, and commitment to the communities it serves. With 19 Pulitzer Prizes and dozens of Emmy Awards, it's one of the most decorated news organizations in the country.

The company is in the middle of a significant transformation, expanding from its newspaper roots into a multimedia operation spanning digital, video, podcasts, live events, and data-driven civic engagement. NMG properties include the flagship Newsday and Newsday.com, NewsdayTV, the Newsday Live events series, and nextLI, a civic research and community forum platform funded by The Rauch Foundation.

A new 130,000-square-foot headquarters in Melville features a broadcast-quality TV studio and multimedia production space. Newsday Live produces a growing calendar of food and wine tastings, author talks, sports Q&As, concerts, and community events. Feed Me, the company's food and dining vertical, includes a web series, quarterly print magazine, and restaurant coverage. Brand 360, the in-house content studio, partners with advertisers across healthcare, education, energy, tourism, and retail.

Newsday's investigative unit has driven real-world change, from prompting schools to replace unsafe football helmets to contributing reporting that led to federal corruption convictions. Community programs include the Newsday Marching Band Festival, CheerFest, Scholar-Artist honors, and partnerships with local nonprofits focused on hunger, housing, youth education, and child welfare.

For people who care about local journalism, multimedia storytelling, and community impact, Newsday is doing the work at scale.

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Ashley Furniture - 4607 Millenia Plaza Way - Responsibilities: Provide outstanding service experience for every customer and guest; Process sales orders, adhering to cash handling protocols; Aid customers with credit applications and financing matters; Meet and exceed sales goals, align to KPIs and performance standards; Aid in store opening and closing activities, including cash reconciliation and completion of daily checklists

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