Associate Account Manager

Defy Gravity. Lead with Purpose. Deliver with Impact.Key ResponsibilitiesExecute assigned tasks accurately and on time, ensuring high-quality delivery.Provide clear updates, documentation, and status reporting to internal teams and clients.Track client hours and manage assigned budgets with attention to detail.Contribute to smooth internal and cross-functional handoffs to support client outcomes.Gather and help organize performance data to support reporting and insights preparation.Ask questions to connect deliverables to broader client objectives and campaign KPIs.Apply ZGM values in communication, collaboration, and team interactions.Qualifications12 years of experience in marketing, digital, or client-facing roles, ideally in an agency environment.Familiarity with core digital marketing platforms (Google Ads, Meta, etc.).Ability to follow scopes, timelines, and internal processes reliably.Strong written and verbal communication skills.Organized, responsive, and able to balance quality with deadlines.Curiosity and willingness to learn foundational marketing strategy and account management practices.Core CompetenciesReliable execution of assigned tasks and workflowsProfessional, clear communication with clients and internal teamsUnderstanding of foundational marketing channels and KPIsAbility to track and manage deliverables accuratelyCollaboration, responsiveness, and openness to feedbackEarly adoption of ZGM values through curiosity, growth mindset, and accountabilityGrowth & DevelopmentBuilds foundational knowledge of channels, KPIs, and what drives performance.Begins connecting channel performance to client goals by recognizing patterns and opportunities.Supports senior AEs in preparing insights but does not yet lead strategic conversations.Develops operational independence while learning how campaigns align with client business objectives. Why Youll Love It Here:A collaborative, supportive team culture that values growth and innovation.Opportunities to lead initiatives that directly impact agency operations and client success.Professional development and leadership coaching.Competitive salary, benefits, and opportunities for advancement.
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