Sales Assistant/Associate_EXP

Title: Sales Assistant/Associate
Location: Remote
Duration: 12+ months

Responsibilities:
Fill in open territories as needed, selling service and maintenance contracts at required levels
Selling of maintenance contracts through good customer service, value added benefits and on factors other than solely price
Possess, or be able to learn, broad product knowledge of all elevator/escalator lines
Make effective sales presentations over the phone and through video conferencing.
Be able to work with and develop relationships within the organization in order to achieve results
Understand service contracts in broad terms
Escalate service issues through the organization to effectively resolve any problems and customer concerns.
Assist with booking maintenance contracts
Review and assign new accounts to the correct reps in our tracker
Assist with finding ownership contact information for new buildings
Perform follow ups to customers on behalf of the reps
Review New Equipment turnovers to ensure that all warranty units have been initiated

You should have:
4+ years of sales or elevator experience preferred
Excellent customer service skills to effectively communicate with customers and colleagues
Organizational skills to ensure timely follow-up and closure
Ability to sell on factors other than price and a proven track record of sales success
Patience, persistence, and persuasiveness
Excellent typing and communications skills

Education / Certifications:
Bachelor's degree in Sales, business, or related field
Prior sales experience is strongly preferred

If you have these four (4) traits, you will love this role:
Action Oriented, readily takes on challenges and displays a can-do attitude.
Customer Focused, you gain insight into customer needs and identify opportunities that benefit them
Drive Results, you have a track record of exceeding goals successfully by pushing yourself and others
Resilient, you remain confident under pressure and maintain a positive attitude despite adversity. You can bounce back from setbacks.