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The Customer Service Representative I (CSR) is the first point of contact for our customers and plays a key role in delivering a positive experience. This role focuses on order processing, product support, and professional communication in a fast-pac Counter Sales, HVAC, Appliance, Sales, Counter, Customer Service, Retail

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The Customer Service Representative I (CSR) is the first point of contact for our customers and plays a key role in delivering a positive experi...","location","locations",[454],{"_455":456,"_457":458,"_459":460,"_461":462,"_463":464},"formatted","Newport News, VA, United States, 23628","city","Newport News","state","VA","country","United States","postal_code","23628","companyName","D&L Parts Company, Inc.","salaryMin","salaryMax","salaryDescription","https://click.appcast.io/t/y2E08sx9YHqJpB4WphJ0SDsgCWKHyey3ufrt26JMaXCEjJGyiyudNp-iigeroguF","companyDescription","companyWebsite","displayLogo","https://www.mediabistro.com/public/images/desk-100x50.webp","displayThumbnail","displayHeadline","Work at D&L Parts Company, Inc.","isManualPosted","costPerClick",0.2,"displayUrl","fullUrl","https://www.mediabistro.com/jobs/3138336682-counter-sales-hvac-appliance","strippedDescription","The Customer Service Representative I (CSR) is the first point of contact for our customers and plays a key role in delivering a positive experience. This role focuses on order processing, product support, and professional communication in a fast-pac Counter Sales, HVAC, Appliance, Sales, Counter, Customer Service, Retail","parsedLocation",{"_455":488,"_489":202,"_490":202,"_457":458,"_459":460,"_461":462,"_463":464},"Newport News, VA, United States","street1","street2","displayPublishedAt","1 days ago","shortTitle","shortLocation","level","searchCompanyPath","/jobs?keyword=D%26L+Parts+Company%2C+Inc.","searchLocationPath","/jobs?location=Newport+News%2C+VA%2C+United+States","searchTitlePath","/jobs?keyword=Counter+Sales-+HVAC+%26+Appliance","featuredCompany",{"_434":504,"_15":382,"_505":437,"_76":-5,"_506":507,"_251":508,"_451":509,"_510":-5,"_511":512,"_513":-5,"_514":515,"_516":517,"_518":519,"_473":520,"_481":521,"_475":522},1072,"agency","slug","hearst-television","

Every career with Hearst Television is like a story. How it develops, where it takes you, the milestones you reach along the way – you’ve got a lot to look forward to as your unique career story unfolds. Hearst Television, a subsidiary of Hearst, owns and operates local television and radio stations serving nearly three dozen U.S. cities, reaching 24 million U.S. television households. Through its partnership with nearly all major networks, Hearst Television distributes national content across more than 120 video channels, including programming from ABC, NBC, CBS, CW, MY Net, MeTV, This TV, Estrella, and more. Hearst Television is recognized as one of the industry's premier companies. It has been honored with numerous awards for distinguished journalism and industry innovation, including the Walter Cronkite Award for political journalism, the national Edward R. Murrow Award, the DuPont-Columbia Award, and the George Foster Peabody Award.

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The Customer Service Representative I (CSR) is the first point of contact for our customers and plays a key role in delivering a positive experience. This role focuses on order processing, product support, and professional communication in a fast-paced environment. The ideal candidate is customer-focused, detail-oriented, and motivated to learn our products and systems.\nKey Responsibilities

Customer Support\nGreet walk-in customers and handle incoming calls and emails\nAssist with pricing, product questions, order status, and returns\nProvide product information (after training) or connect customers with the right team member\nOrder Processing & Sales Support\nAccurately enter orders, quotes, and returns\nVerify product availability, pricing, and lead times\nWork closely with warehouse staff to ensure timely fulfillment\nPull and package customer orders\nAdministrative & Inventory\nMaintain accurate customer records\nKeep counter and showroom clean and organized\nParticipate in physical inventory counts\nAttend training sessions or trade shows as needed\nQualifications

High school diploma or equivalent (degree preferred)\n13 years of customer service experience (HVAC/wholesale preferred)\nStrong communication and computer skills (Microsoft Office, ERP systems)\nDetail-oriented with strong multitasking ability\nPositive attitude and team-player mindset\nAbility to lift up to 75 lbs. with assistance when needed\nHVAC or parts knowledge a plus\nExperience with Epicor, NetSuite, SAP, or similar systems preferred\nBilingual (English/Spanish) a plus

","Customer Service Representative I

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Counter Sales Associate

The Counter Sales Associate is responsible for our sales counter at one of our wholesale HVAC distributorships that carries multiple brands of equipment, parts, and supplies. The goal of this role is to provide strong customer service in a sales-oriented setting.

Essential Duties/Accountabilities

Represent Baker Distributing Company as a leader in the industry ensuring maximum sales.

Interact with internal and outside salespeople, vendors and contractors.

Responsible for showroom merchandising and re-stocking product.

Assist in resolving customer relations problems with both dealers and end users.

Complete sales order process for customers with efforts to up-sell associated items.

Service walk-in and telephone customers and assist with sourcing and shipping parts, inventory control and warranty administration.

Provide customer product and service needs by researching products via computer system, catalog, telephone or other reference sources.

Arrange stock on shelves or racks in sales area and keeps merchandise in order.

Apply suggestive selling techniques and up-sells to current and prospective customers.

Adhere to all company safety protocols and procedures.

Utilize personal protective equipment (PPE) as required.

Report any safety hazards or incidents immediately to management.

Participate in regular safety training sessions and drills.

Ensure a clean and organized workspace to prevent accidents and injuries.

Follow all guidelines for the safe handling and storage of products.

Maintain a professional and safe demeanor during all customer interactions.

Conduct outgoing customer sales or service calls and resolve customer complaints.

Perform other duties as assigned.

","

Counter Sales Associate

The Counter Sales Associate is responsible for our sales counter at one of our wholesale HVAC distributorsh...","Counter Sales Associate",[568],{"_461":462,"_457":569,"_455":570,"_459":571,"_463":572},"Vero Beach","Vero Beach, FL, United States, 32960","FL","32960",["B","3138336256"],"Work at Baker Distributing Company","/jobs/3138336256-counter-sales-associate","Vero Beach, FL, United States","/jobs?keyword=Baker+Distributing+Company","/jobs?location=Vero+Beach%2C+FL%2C+United+States","/jobs?keyword=Counter+Sales+Associate",{"_438":437,"_442":581,"_473":474,"_465":582,"_251":583,"_449":584,"_436":437,"_113":585,"_440":202,"_441":202,"_475":474,"_451":202,"_452":586,"_434":592,"_476":593,"_439":129,"_491":594,"_481":595,"_493":585,"_494":596,"_496":597,"_498":598,"_500":599},["D",1774789200000],"Texas AirSystems","A leading HVAC solutions provider seeks a Parts Counter Sales representative for a full-time, on-site role in Lubbock, TX. In this position, you will assist customers with parts inquiries, process orders, and manage inventory while delivering exceptional customer service. The ideal candidate will have strong relationship-building skills and a background in sales, with proficiency in business software for inventory management. Attention to detail and a commitment to customer satisfaction are essential. Prior HVAC industry experience is a plus.\n#J-18808-Ljbffr\n","A leading HVAC solutions provider seeks a Parts Counter Sales representative for a full-time, on-site role in Lubbock, TX. In this position, you wi...","HVAC Parts Counter Specialist – Onsite & Customer Solutions",[587],{"_461":462,"_457":588,"_455":589,"_459":590,"_463":591},"Garland","Garland, TX, United States, 75049","TX","75049",["B","3056311708"],"Work at Texas AirSystems","5 days ago","/jobs/3056311708-hvac-parts-counter-specialist-onsite-customer-solutions","Garland, TX, United States","/jobs?keyword=Texas+AirSystems","/jobs?location=Garland%2C+TX%2C+United+States","/jobs?keyword=HVAC+Parts+Counter+Specialist+%E2%80%93+Onsite+%26+Customer+Solutions",{"_438":437,"_442":601,"_473":474,"_465":602,"_251":603,"_449":604,"_436":437,"_113":566,"_440":202,"_441":202,"_475":474,"_451":202,"_452":605,"_434":610,"_476":611,"_439":129,"_491":492,"_481":612,"_493":566,"_494":613,"_496":614,"_498":615,"_500":579},["D",1775174400000],"Baker Distributing Company, LLC","

","

The Counter Sales Associate is responsible for our sales counter at one of our wholesale HVAC distributorships that carries multiple brands of e...",[606],{"_461":462,"_457":607,"_455":608,"_459":571,"_463":609},"Miami","Miami, FL, United States, 33122","33122",["B","3138316559"],"Work at Baker Distributing Company, LLC","/jobs/3138316559-counter-sales-associate","Miami, FL, United States","/jobs?keyword=Baker+Distributing+Company%2C+LLC","/jobs?location=Miami%2C+FL%2C+United+States","actionData","errors"]