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Technical Inside Sales Representative

Bray Architects, Houston, TX, United States


Technical Inside Sales Representative

The Technical Inside Sales Representative (TISR) serves as both the face of Bray and the primary liaison for our valued customers. In this role, you'll manage direct communication with assigned customer accounts and coordinate with internal departments to ensure exceptional service and support. Using Bray's systems and tools, you'll process sales orders, respond to inquiries, and facilitate solutions to ensure a seamless customer experience. You'll receive comprehensive training on Bray's products, systems, and processes while working alongside a dedicated, collaborative team. As a Technical Inside Sales Representative, you'll be part of a strong community of professionals who celebrate teamwork, success, and individual achievement. You'll join a stable, growing company backed by a diversified organizationwhere your dedication and results will open the door to increased earnings and career advancement. Key Responsibilities: Serve as the main point of contact for assigned customer accounts Process sales orders and respond promptly to customer inquiries Collaborate with internal departments to provide technical information, order updates, and expediting support Resolve issues efficiently and with a customer-first mindset Maintain accurate records and ensure timely communication with customers and distributors Ideal Experience & Skills: 25 years of successful inside sales or customer service experience in an industrial environment (experience with valves or flow control products preferred) Strong relationship-building and interpersonal skillsboth in person and virtually Excellent written and verbal communication abilities Proficiency in Microsoft Excel, Word, and general computer applications Experience with ERP/MRP systems preferred Ability to understand and interpret technical information accurately Highly organized with exceptional attention to detail and documentation skills Qualifications: Education: High School Diploma or GED required. Strong understanding of an industrial manufacturing environment Permanent work authorization in the United States is required As a federal subcontractor, Bray International Inc., its affiliates, and subsidiaries comply with the Drug-Free Workplace Act and applicable federal law. Employment is contingent upon a successful background screening and compliance with federal requirements, including drug testing for controlled substances under the federal Controlled Substances Act, which includes marijuana. This requirement applies regardless of state or local marijuana/cannabis laws. Sponsorship is not available for this role. Applicants who currently hold, or will require in the future, visa sponsorship (e.g., E, F-1/OPT/CPT, H-1, H-2, L-1, B, J, or TN) are ineligible Bray offers a competitive and comprehensive benefits package, including: Competitive Pay Plans Comprehensive Benefits: Medical, dental, vision, and life insurance; Paid holidays and vacation; 401(k) with matching contributions. Healthy Work Environment: A smoke-free, drug-free workplace ensuring safety and productivity. Career Growth: Opportunities for professional development and advancement. An Exceptional Company Culture: Bray is a family-owned business committed to engineered excellence. Join a company where hard work is recognized, collaboration is valued, and growth is inevitable. Apply today to start your next chapter with Bray -Amresist in Houston, Texas!