Hospitality Specialist
Epiq, Minneapolis, MN, United States
Hospitality Specialist
The Hospitality Specialist position provides excellent customer service and is responsible for taking care of all client meetings, events, and hospitality tasks at a client (law firm) location along with other requests, as needed. Essential Job Responsibilities Provide exceptional customer service Set-up meeting rooms as specified Perform walk through on two floors to inspect and ensure that all conference rooms and kitchens are clean and stocked with supplies Manage catering orders and large events Clean pantry and kitchen as needed Provide support for miscellaneous requests and flex services Utilize various software and event planning programs to meet tasks Ability to respond to last minute requests Qualifications & Requirements High School Diploma or GED Minimum of 1-year work experience, client service-oriented preferred Excellent customer service skills, including tact in handling challenging requests with a smile Good verbal and written communication skills Attention to detail and ability to multitask in a fast-paced environment Ability to lift or move 40 lbs. or greater Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs. Ability to walk, bend, kneel, stand or sit for an extended period of time Working knowledge of Microsoft, Outlook, Word, and Excel Preferred Shift: 8-430, with some flexibility to meet customer needs This position works 37.5/hours per week The Compensation range for this role is up to 21.00 USD per hour and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications. This position is part of the Opensity Solutions team. For information on Opensity's benefits please visit opensitybenefits.com. Opensity is a technology-enabled managed services organization that helps leading law firms and professional services organizations modernize how their operations run. We bring together talented people, innovative technology, and integrated services to create scalable, efficient environments where teams can do their best work and grow their careers. It is Opensity's policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual's race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Opensity's policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition, Opensity will take affirmative action for minorities, women, covered veterans and individuals with disabilities.
The Hospitality Specialist position provides excellent customer service and is responsible for taking care of all client meetings, events, and hospitality tasks at a client (law firm) location along with other requests, as needed. Essential Job Responsibilities Provide exceptional customer service Set-up meeting rooms as specified Perform walk through on two floors to inspect and ensure that all conference rooms and kitchens are clean and stocked with supplies Manage catering orders and large events Clean pantry and kitchen as needed Provide support for miscellaneous requests and flex services Utilize various software and event planning programs to meet tasks Ability to respond to last minute requests Qualifications & Requirements High School Diploma or GED Minimum of 1-year work experience, client service-oriented preferred Excellent customer service skills, including tact in handling challenging requests with a smile Good verbal and written communication skills Attention to detail and ability to multitask in a fast-paced environment Ability to lift or move 40 lbs. or greater Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs. Ability to walk, bend, kneel, stand or sit for an extended period of time Working knowledge of Microsoft, Outlook, Word, and Excel Preferred Shift: 8-430, with some flexibility to meet customer needs This position works 37.5/hours per week The Compensation range for this role is up to 21.00 USD per hour and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications. This position is part of the Opensity Solutions team. For information on Opensity's benefits please visit opensitybenefits.com. Opensity is a technology-enabled managed services organization that helps leading law firms and professional services organizations modernize how their operations run. We bring together talented people, innovative technology, and integrated services to create scalable, efficient environments where teams can do their best work and grow their careers. It is Opensity's policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual's race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Opensity's policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition, Opensity will take affirmative action for minorities, women, covered veterans and individuals with disabilities.