Loan Servicing Specialist
Regions Financial, Hattiesburg, MS, United States
Loan Servicing Specialist
At Regions, the Loan Servicing Specialist performs a variety of operational tasks within Loan Servicing which may include special servicing, loan workout, investor relations, and loan operations. Primary Responsibilities Receives and reviews incoming work, contacting appropriate resources as needed Reviews loan documentation for accuracy Completes validation of loan documentation, reports, and/or systems Documents missing, incorrect, or incomplete documents and/or data Performs data entry and/or enters loans into the appropriate systems Resolves customer or associate inquiries as necessary and communicates when applicable Prepares, edits, distributes, and/or corrects documents/reports Researches and resolves loan related issues which may include missing payments, disputed accounts history requests and general loan related questions Works under general supervision following established guidelines and procedures Ensures compliance with risk management programs, rules and regulations, and cybersecurity practices; identifies opportunities for and supports process improvements; applies disciplined change management practices This position requires the tracking of time and is eligible for overtime for hours worked in excess of 40 per week under the Fair Labor Standards Act. Requirements High School Diploma or GED Applicants will be expected to pass any assessment associated with the position Preferences One (1) year of banking or related work experience Skills and Competencies Ability to interpret and ensure compliance with applicable rules, regulations, and industry guidance Data entry and typing skills Proficient in Microsoft Excel and Word Strong time management Strong written and verbal communication skills Hours: Monday-Friday 8am-5pm Position Type: Full time Compensation Details Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job. Job Range Target: Minimum:
$33,975.00 USD Median:
$40,446.00 USD Benefits Information Paid Vacation/Sick Time 401K with Company Match Medical, Dental and Vision Benefits Disability Benefits Health Savings Account Flexible Spending Account Life Insurance Parental Leave Employee Assistance Program Associate Volunteer Program Please note, benefits and plans may be changed, amended, or terminated with respect to all or any class of associate at any time. Location Details Hattiesburg Mortgage Ops Location: Hattiesburg, Mississippi Equal Opportunity Employer/including Disabled/Veterans
At Regions, the Loan Servicing Specialist performs a variety of operational tasks within Loan Servicing which may include special servicing, loan workout, investor relations, and loan operations. Primary Responsibilities Receives and reviews incoming work, contacting appropriate resources as needed Reviews loan documentation for accuracy Completes validation of loan documentation, reports, and/or systems Documents missing, incorrect, or incomplete documents and/or data Performs data entry and/or enters loans into the appropriate systems Resolves customer or associate inquiries as necessary and communicates when applicable Prepares, edits, distributes, and/or corrects documents/reports Researches and resolves loan related issues which may include missing payments, disputed accounts history requests and general loan related questions Works under general supervision following established guidelines and procedures Ensures compliance with risk management programs, rules and regulations, and cybersecurity practices; identifies opportunities for and supports process improvements; applies disciplined change management practices This position requires the tracking of time and is eligible for overtime for hours worked in excess of 40 per week under the Fair Labor Standards Act. Requirements High School Diploma or GED Applicants will be expected to pass any assessment associated with the position Preferences One (1) year of banking or related work experience Skills and Competencies Ability to interpret and ensure compliance with applicable rules, regulations, and industry guidance Data entry and typing skills Proficient in Microsoft Excel and Word Strong time management Strong written and verbal communication skills Hours: Monday-Friday 8am-5pm Position Type: Full time Compensation Details Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job. Job Range Target: Minimum:
$33,975.00 USD Median:
$40,446.00 USD Benefits Information Paid Vacation/Sick Time 401K with Company Match Medical, Dental and Vision Benefits Disability Benefits Health Savings Account Flexible Spending Account Life Insurance Parental Leave Employee Assistance Program Associate Volunteer Program Please note, benefits and plans may be changed, amended, or terminated with respect to all or any class of associate at any time. Location Details Hattiesburg Mortgage Ops Location: Hattiesburg, Mississippi Equal Opportunity Employer/including Disabled/Veterans