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Customer Service Representative

Iannarino Fullen Group, Tempe, AZ, United States


What You’ll Do Deliver outstanding customer service by responding to client inquiries with accuracy, efficiency, and professionalism Research and resolve issues to ensure a positive client experience Review and audit advertising and incentive claims for accuracy and compliance Handle 25-50 phone calls per day while maintaining high service standards Identify opportunities to improve processes, efficiency, and overall service delivery

What We’re Looking For High School Diploma or equivalent Basic PC proficiency, including Microsoft Office (Outlook, Word, Excel) At least 1 year of work experience preferred Previous experience in customer service or a clerical/production environment is a plus Strong organizational skills with the ability to manage multiple priorities Excellent time management and attention to detail