FT Customer Service Representative
National Fitness Partners, Kernersville, NC, United States
Full‑Time: Starting at $12 per hour. Hourly increases at 180 days, 1 year, and every 6 months after the first year, based on anniversary date.
Monday: 4:45 AM – 2 PM, Tuesday to Thursday: 6 AM – 2 PM, Friday: 6 AM – 12 PM. Weekends: Open.
At National Fitness Partners, we don’t just work in fitness—we TRANSFORM LIVES through affordable fitness. As the largest Planet Fitness franchise, we serve over one million members across 200+ clubs nationwide, creating a Judgement‑Free fitness experience.
Key Values
We Are Accountable – Self‑starters who pursue excellence.
We Are Driven – Problem solvers who deliver results.
We Are Passionate – Positive energy with a real desire to help others.
We Are Ambitious – Always learning and growing toward success.
We believe in the power of our people to make a difference. If you’re looking for a career where your passion meets purpose, we want YOU on our team!
Customer Service Representative Benefits
Growth Opportunities – over 90% of our management team started as an entry‑level team member.
Competitive pay and schedule hourly increases at 180 days, 1 year, and every 6 months after the first year, based on anniversary date.
Shift‑differential pay for select shifts.
PTO for all employees.
401K Retirement Fund (Employer match up to 4%!).
Health Insurance Options including Health, Dental, Vision, family life insurance, and more.
Basic Life Insurance & Short‑Term Disability I00% Company Paid!
Employee Assistance Program.
Free employee Black Card Membership.
Customer Service Representative Responsibilities
Answer phones in a friendly manner using the information script.
Greet members, sign up and tour new members, and log amenities.
Respond to member questions and concerns in a timely and professional manner.
Process beverage or merchandise purchases through the point of sale system.
Promote our unique fitness instruction classes (PE@PF) to our active members and new members.
Provide a clean, sanitized, and safe club environment.
#J-18808-Ljbffr
Monday: 4:45 AM – 2 PM, Tuesday to Thursday: 6 AM – 2 PM, Friday: 6 AM – 12 PM. Weekends: Open.
At National Fitness Partners, we don’t just work in fitness—we TRANSFORM LIVES through affordable fitness. As the largest Planet Fitness franchise, we serve over one million members across 200+ clubs nationwide, creating a Judgement‑Free fitness experience.
Key Values
We Are Accountable – Self‑starters who pursue excellence.
We Are Driven – Problem solvers who deliver results.
We Are Passionate – Positive energy with a real desire to help others.
We Are Ambitious – Always learning and growing toward success.
We believe in the power of our people to make a difference. If you’re looking for a career where your passion meets purpose, we want YOU on our team!
Customer Service Representative Benefits
Growth Opportunities – over 90% of our management team started as an entry‑level team member.
Competitive pay and schedule hourly increases at 180 days, 1 year, and every 6 months after the first year, based on anniversary date.
Shift‑differential pay for select shifts.
PTO for all employees.
401K Retirement Fund (Employer match up to 4%!).
Health Insurance Options including Health, Dental, Vision, family life insurance, and more.
Basic Life Insurance & Short‑Term Disability I00% Company Paid!
Employee Assistance Program.
Free employee Black Card Membership.
Customer Service Representative Responsibilities
Answer phones in a friendly manner using the information script.
Greet members, sign up and tour new members, and log amenities.
Respond to member questions and concerns in a timely and professional manner.
Process beverage or merchandise purchases through the point of sale system.
Promote our unique fitness instruction classes (PE@PF) to our active members and new members.
Provide a clean, sanitized, and safe club environment.
#J-18808-Ljbffr