Part-time Teller I - Fountain City Branch
ORNL Federal Credit Union, Knoxville, TN, United States
Part‑time Teller I – Fountain City Branch
Job Category : Retail
Requisition Number : PARTT002597
Posted: March 30, 2026 – Part‑time – On‑site
Location Fountain City 5208 North Broadway Knoxville, TN 37918, USA
Details : This position is based at our Fountain City Branch (5208 N Broadway Knoxville, TN 37918). The deadline to apply for this opportunity is April 10, 2026.
Role : The Part‑time Teller I assists members and potential members with their Credit Union financial needs in a prompt, friendly, and efficient manner, both in person and on the phone, following current service model standards. The Teller I refers members to appropriate Credit Union personnel for services outside the scope of given responsibility.
Essential Functions & Responsibilities
Processes member financial transactions, including cash and negotiable instrument deposits and withdrawals, instant issue creation, fraud research and service events, certificates of deposit.
Handles payments on and answers questions concerning existing loans, enrolls accounts in online banking, assists with log‑in and self‑service questions, assists with member access to safe‑deposit boxes, completes and submits documentation for IRA deposits and withdrawals, and prints traction history to aid members with balancing and research.
Identifies cross‑sell opportunities for new and existing members.
Balances cash and negotiable instrument transactions daily; sells cash to vault to maintain approved cash limit; posts vault tickets and balances vault under dual control.
Resolves member questions and concerns, both in person and over the phone.
Promotes and participates in any branch promotion and/or Credit Union campaigns.
Performs other job‑related duties as assigned.
Experience & Education
Six months or more of cash handling experience or customer service experience (or both) is required.
Six months or more of Teller experience preferred.
High school diploma or GED required.
Other Skills Required
Excellent written and verbal communication skills, including business writing ability.
Excellent time management and organizational skills, and must be accustomed to working with deadlines.
Must possess mathematical ability to perform very basic math skills.
Strong customer service orientation and must be detail‑oriented.
Must be able to work well with others.
Must be proficient with Microsoft 365.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr
Requisition Number : PARTT002597
Posted: March 30, 2026 – Part‑time – On‑site
Location Fountain City 5208 North Broadway Knoxville, TN 37918, USA
Details : This position is based at our Fountain City Branch (5208 N Broadway Knoxville, TN 37918). The deadline to apply for this opportunity is April 10, 2026.
Role : The Part‑time Teller I assists members and potential members with their Credit Union financial needs in a prompt, friendly, and efficient manner, both in person and on the phone, following current service model standards. The Teller I refers members to appropriate Credit Union personnel for services outside the scope of given responsibility.
Essential Functions & Responsibilities
Processes member financial transactions, including cash and negotiable instrument deposits and withdrawals, instant issue creation, fraud research and service events, certificates of deposit.
Handles payments on and answers questions concerning existing loans, enrolls accounts in online banking, assists with log‑in and self‑service questions, assists with member access to safe‑deposit boxes, completes and submits documentation for IRA deposits and withdrawals, and prints traction history to aid members with balancing and research.
Identifies cross‑sell opportunities for new and existing members.
Balances cash and negotiable instrument transactions daily; sells cash to vault to maintain approved cash limit; posts vault tickets and balances vault under dual control.
Resolves member questions and concerns, both in person and over the phone.
Promotes and participates in any branch promotion and/or Credit Union campaigns.
Performs other job‑related duties as assigned.
Experience & Education
Six months or more of cash handling experience or customer service experience (or both) is required.
Six months or more of Teller experience preferred.
High school diploma or GED required.
Other Skills Required
Excellent written and verbal communication skills, including business writing ability.
Excellent time management and organizational skills, and must be accustomed to working with deadlines.
Must possess mathematical ability to perform very basic math skills.
Strong customer service orientation and must be detail‑oriented.
Must be able to work well with others.
Must be proficient with Microsoft 365.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr