Finnish Speaking - Customer Support Agent iGaming in Malta - Relocation Incl.
Next Job Abroad, New Bremen, OH, United States
Step into an exciting role with Next Job Abroad as a Finnish Speaking Customer Support Agent in the thriving iGaming industry based in Malta! This is an excellent opportunity to leverage your language skills and passion for customer service while experiencing life on a beautiful Mediterranean island. As a key member of our support team, you will assist Finnish‑speaking players, ensuring they receive outstanding support and guidance.
Responsibilities
Provide exceptional customer service via chat, email, and phone to Finnish‑speaking clients
Address and resolve customer questions and concerns promptly and effectively
Guide customers through our products and services to enhance their gaming experience
Work collaboratively with team members to ensure top‑notch service delivery
Maintain accurate records of customer interactions in our CRM system
Collect and report customer feedback to aid in continuous improvement
Participate in training sessions to broaden product knowledge and strengthen service skills
Requirements
Fluency in Finnish and a strong command of English; additional languages are an asset
Experience in customer service or a related field is preferred
Strong communication skills and a customer‑oriented attitude
Ability to multitask and work efficiently in a fast‑paced environment
Familiarity with CRM systems and customer support tools is a plus
Willingness to relocate to Malta and engage in a new cultural experience
A genuine interest in gaming and knowledge of the iGaming industry is a bonus
Benefits
Career growth opportunities in a renowned iGaming company
International & diverse work environment
Competitive performance bonuses
Enjoy a lower cost of living in Malta, a beautiful Mediterranean island known for its rich history, vibrant culture, and stunning landscapes
Yearly salary €26.000 excluding bonuses.
Health care benefits and numerous other discounts
Fully paid training by certified instructors
State of the art premises, providing a great working environment with relaxing break areas
Special events as well as community & social responsibility initiatives
Work for a Great Place to Work-Certified Company
Relocation package (reviewed case by case)
This is more than just a job, it's an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most beautiful locations in Europe!
#J-18808-Ljbffr
Responsibilities
Provide exceptional customer service via chat, email, and phone to Finnish‑speaking clients
Address and resolve customer questions and concerns promptly and effectively
Guide customers through our products and services to enhance their gaming experience
Work collaboratively with team members to ensure top‑notch service delivery
Maintain accurate records of customer interactions in our CRM system
Collect and report customer feedback to aid in continuous improvement
Participate in training sessions to broaden product knowledge and strengthen service skills
Requirements
Fluency in Finnish and a strong command of English; additional languages are an asset
Experience in customer service or a related field is preferred
Strong communication skills and a customer‑oriented attitude
Ability to multitask and work efficiently in a fast‑paced environment
Familiarity with CRM systems and customer support tools is a plus
Willingness to relocate to Malta and engage in a new cultural experience
A genuine interest in gaming and knowledge of the iGaming industry is a bonus
Benefits
Career growth opportunities in a renowned iGaming company
International & diverse work environment
Competitive performance bonuses
Enjoy a lower cost of living in Malta, a beautiful Mediterranean island known for its rich history, vibrant culture, and stunning landscapes
Yearly salary €26.000 excluding bonuses.
Health care benefits and numerous other discounts
Fully paid training by certified instructors
State of the art premises, providing a great working environment with relaxing break areas
Special events as well as community & social responsibility initiatives
Work for a Great Place to Work-Certified Company
Relocation package (reviewed case by case)
This is more than just a job, it's an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most beautiful locations in Europe!
#J-18808-Ljbffr