Walmart Customer Service Representative
TradeJobsWorkforce, Riverside, CA, United States
Our tight-knit team at AlphaGraphics - US117 is actively seeking a Customer Service Representative (CSR) to join us full time. The CSR is primarily responsible for establishing and maintaining positive relationships with our customers by ensuring their requirements and needs are met.
Responsibilities
Serve as the primary internal representative of the organization.
Convey expertise in products, services, and capabilities to customers.
Serve as an external key educator to our community and customers.
Communicate customer requirements to the support team in accordance with company policies and procedures.
Confer with customers by telephone or in-person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Attract potential customers by answering product and service questions and suggesting information about other products and services.
Qualifications
Experience conducting customer needs assessments, meeting quality standards for service, and evaluating customer satisfaction.
Ability to effectively build relationships with customers and teammates.
Strong written and verbal communication skills.
Desire to continuously look for ways to help people.
Critical thinking skills to identify the strengths and weaknesses of alternative solutions or approaches to a problem.
Benefits
401(k)
Paid time off
Training & development
Competitive compensation
Flexible scheduling
Hard work, collaboration, humanity, fun, and laughter
Career path development
AlphaGraphics is an established leader in the Printing, Design, and Signage industries. Our mission is to partner with small businesses and consumers and provide them with high-quality solutions that make life easier.
Compensation: $20.00 per hour
Apply today! We pride ourselves on our training programs in management, sales, operations, print, signs, design, and marketing. Join us with or without experience, and we will succeed together as a team.
We invite EVERYONE to apply!
*AlphaGraphics centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview, hire, manage, and pay the employees hired for positions in a specific local location (center) through their specific business.
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Responsibilities
Serve as the primary internal representative of the organization.
Convey expertise in products, services, and capabilities to customers.
Serve as an external key educator to our community and customers.
Communicate customer requirements to the support team in accordance with company policies and procedures.
Confer with customers by telephone or in-person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Attract potential customers by answering product and service questions and suggesting information about other products and services.
Qualifications
Experience conducting customer needs assessments, meeting quality standards for service, and evaluating customer satisfaction.
Ability to effectively build relationships with customers and teammates.
Strong written and verbal communication skills.
Desire to continuously look for ways to help people.
Critical thinking skills to identify the strengths and weaknesses of alternative solutions or approaches to a problem.
Benefits
401(k)
Paid time off
Training & development
Competitive compensation
Flexible scheduling
Hard work, collaboration, humanity, fun, and laughter
Career path development
AlphaGraphics is an established leader in the Printing, Design, and Signage industries. Our mission is to partner with small businesses and consumers and provide them with high-quality solutions that make life easier.
Compensation: $20.00 per hour
Apply today! We pride ourselves on our training programs in management, sales, operations, print, signs, design, and marketing. Join us with or without experience, and we will succeed together as a team.
We invite EVERYONE to apply!
*AlphaGraphics centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview, hire, manage, and pay the employees hired for positions in a specific local location (center) through their specific business.
#J-18808-Ljbffr