Digital CX & Analytics Lead - Small Business Bank

A major financial services provider in New York is looking for a Customer Experience Strategy & Analytics Lead. This role involves strategic leadership in developing customer experiences, managing a team of analysts, and utilizing data analysis for decision-making. The ideal candidate should have significant experience in both quantitative and qualitative analysis, excellent people management skills, and strong executive communication abilities. This position also offers competitive compensation including performance-based incentives. #J-18808-Ljbffr