Director of Customer Support & AI Transformation

A staffing agency in Dallas is looking for a Director of Customer Support to lead and enhance their support and service operations. The ideal candidate will possess over 15 years of leadership experience in customer support, particularly in Fintech or SaaS, and extensive expertise in Salesforce Service Cloud and Workforce Management. Responsibilities include managing call center staffing strategies, driving operational excellence, and implementing digital transformation initiatives. This is a full-time role offering opportunity for significant impact within the organization. #J-18808-Ljbffr