Lease up Property Manager
The Quest Organization, Baltimore, MD, United States
**OPEN TO RELOCATIONS: This role is on-site a Class A+ multifamily property in Baltimore, MD. Our client will offer relocation assistance to non-local candidates**
Privately held, fully integrated real estate development and investment company is seeking a General Manager to oversee the operations and performance of a portfolio of luxury multifamily communities, including new developments and existing assets. This individual will ensure operational excellence, deliver a five-star resident experience, and uphold the company’s commitment to quality, service, and design.
Responsibilities:
Oversee day-to-day operations of multiple luxury multifamily properties in alignment with company policies and standards. Lead, train, and support on-site teams including concierge, maintenance, and housekeeping staff. Maintain a high level of resident satisfaction by ensuring timely, professional communication and service. Develop and manage property budgets; analyze financial performance and report on key metrics. Conduct regular property inspections to ensure maintenance, presentation, and service standards are met. Negotiate and manage vendor and service contracts. Partner with marketing teams on lease-up campaigns and resident engagement initiatives. Collaborate with design and construction teams to ensure alignment with company branding and operational needs. Qualifications:
5+ years of experience managing operations for high-end multifamily properties; including hospitality experience and/or understanding of the integral operations of a five-star resort within a multifamily community. Proven success in luxury lease-up environments (high-rise or mid-rise communities). Background in an entrepreneurial or developer-led real estate organization preferred. Strong financial acumen with the ability to create and manage budgets and analyze financial statements. Exceptional leadership, communication, and organizational skills. Detail oriented with the ability to multi-task and adapt to changing priorities. Proficiency in Yardi and Microsoft Excel. CAM or other residential management certifications are a plus.
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Oversee day-to-day operations of multiple luxury multifamily properties in alignment with company policies and standards. Lead, train, and support on-site teams including concierge, maintenance, and housekeeping staff. Maintain a high level of resident satisfaction by ensuring timely, professional communication and service. Develop and manage property budgets; analyze financial performance and report on key metrics. Conduct regular property inspections to ensure maintenance, presentation, and service standards are met. Negotiate and manage vendor and service contracts. Partner with marketing teams on lease-up campaigns and resident engagement initiatives. Collaborate with design and construction teams to ensure alignment with company branding and operational needs. Qualifications:
5+ years of experience managing operations for high-end multifamily properties; including hospitality experience and/or understanding of the integral operations of a five-star resort within a multifamily community. Proven success in luxury lease-up environments (high-rise or mid-rise communities). Background in an entrepreneurial or developer-led real estate organization preferred. Strong financial acumen with the ability to create and manage budgets and analyze financial statements. Exceptional leadership, communication, and organizational skills. Detail oriented with the ability to multi-task and adapt to changing priorities. Proficiency in Yardi and Microsoft Excel. CAM or other residential management certifications are a plus.
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