Customer Service Representative
Louisiana Restaurant Association, Metairie, LA, United States
The Louisiana Restaurant Association is seeking qualified candidates for a
Customer Service Representative (CSR)
to serve as the primary point of contact for members of the Workers’ Compensation Insurance Program. This position supports the Underwriting and LRA Membership teams by managing policy service inquiries, coordinating renewals, driving retention efforts, and supporting agency relationships. We're looking for someone who ensures accuracy, compliance, and timeliness across all service functions and delivers an exceptional member and agency experience. Qualifications: Proficiency in Microsoft Office Ability to produce accurate work within defined deadlines Minimum of 2–4 years of insurance and customer service experience required Associate’s or Bachelor’s degree preferred, but not required Workers’ compensation experience preferred Annual incentive plan 401(k) with company match Paid Time Off Interested candidates should submit their resume to Human Resources at
hr@lra.org. The Louisiana Restaurant Association is seeking candidates for a Customer Service Representative (CSR) to serve as the primary point of contact for members of the Workers’ Compensation Fund. This role supports the Underwriting and LRA Membership teams by managing policy service inquiries, coordinating renewals, driving retention efforts, and supporting agency relationships. The ideal candidate ensures accuracy, compliance, and timeliness in all service functions while delivering exceptional member and agency experience. Proficiency in Microsoft.Ability to produce work on a defined schedule. Minimum 2-4 years of insurance experience and customer service experience required.Associate or bachelor’s degree preferred but not required.Workers’ compensation experience preferred. Compensation includes a competitive base salary, an annual incentive plan, group benefits (medical, dental, vision, life, STD, LTD, 401 (k) with match), and Paid Time Off. Interested candidates should submit their resume to Human Resources at hr@lra.org.
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Customer Service Representative (CSR)
to serve as the primary point of contact for members of the Workers’ Compensation Insurance Program. This position supports the Underwriting and LRA Membership teams by managing policy service inquiries, coordinating renewals, driving retention efforts, and supporting agency relationships. We're looking for someone who ensures accuracy, compliance, and timeliness across all service functions and delivers an exceptional member and agency experience. Qualifications: Proficiency in Microsoft Office Ability to produce accurate work within defined deadlines Minimum of 2–4 years of insurance and customer service experience required Associate’s or Bachelor’s degree preferred, but not required Workers’ compensation experience preferred Annual incentive plan 401(k) with company match Paid Time Off Interested candidates should submit their resume to Human Resources at
hr@lra.org. The Louisiana Restaurant Association is seeking candidates for a Customer Service Representative (CSR) to serve as the primary point of contact for members of the Workers’ Compensation Fund. This role supports the Underwriting and LRA Membership teams by managing policy service inquiries, coordinating renewals, driving retention efforts, and supporting agency relationships. The ideal candidate ensures accuracy, compliance, and timeliness in all service functions while delivering exceptional member and agency experience. Proficiency in Microsoft.Ability to produce work on a defined schedule. Minimum 2-4 years of insurance experience and customer service experience required.Associate or bachelor’s degree preferred but not required.Workers’ compensation experience preferred. Compensation includes a competitive base salary, an annual incentive plan, group benefits (medical, dental, vision, life, STD, LTD, 401 (k) with match), and Paid Time Off. Interested candidates should submit their resume to Human Resources at hr@lra.org.
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